Job description
To handle a portfolio of claimant serious injury claims for Minster Law clients and contribute to the general success of the department. The caseload is predominantly RTA based and involves cases with complex technical issues and quantum. The value of cases will range from £125k to multi-million £ plus and is allocated dependent on skills and experience.
To provide mentoring support to Serious Injury team colleagues within the Department handling a portfolio of compensation claims. You will be an ambassador of the business, contributing to the department strategy and growth.
Core Responsibilities
Delivering the following for your individual caseload and that of your client case team:
Being a technical expert in a chosen specialism
Delivering excellent client care to our clients who have suffered from a traumatic and life changing event, on your individual cases and overseeing the team
Ensuring all cases are effectively progressed and assist the Team Manager with embedding new working practices and procedures
Regular communication and face to face meetings with your clients
Instructions and meetings with a multi-disciplinary team of experts for example, medical experts, case managers, care experts, architects, forensic accountants, counsel
Analysis of evidence and research of legal issues on liability, causation and quantum
Drafting documents including statements, pleadings, schedules of loss
Securing early interim payments and appropriate rehabilitation
Optimising your client’s settlement
The role includes raising awareness of the department and developing your profile (We have close links with APIL, Headway, SIA and you will be involved in our work in supporting these organisations)
Reporting cases, preparing articles, testimonials
Motivating your client case team ensuring clear objectives and KPIs are followed, and any performance issues are highlighted to the Team Manager and supporting with any actions and development of colleagues as required in line with company policy
Conducting monthly 121’s, regular technical and case reviews, providing feedback and mentoring as required
Performing to a high level in a target orientated, high quality environment
Undertaking any other tasks as deemed relevant and reasonable by the business
Key Performance Indicators
The following KPIs will apply to you; this is not exhaustive and may change as the business develops:
Achieve planned results and SLAs within your client case team, as agreed
Demonstrate development and competence of your case team
Support the engagement of the team, resulting in improved team output and performance
Deliver excellent standards against client care/technical reviews and client retention to minimise cases closed without costs
Drive case progression, maximising recoveries, fee income and time recording
Manage and reduce write offs
Contribution to business development, strategy and growth
Your performance will be reviewed through one-to-one meetings with your Line Manager
Associate Person Specification
Essential skills for Associate
A qualified Solicitor or Fellow of CILEX with a minimum of 8 years Post Qualification Experience or can demonstrate equivalent experience to charge and recover Grade A rates
Proven track record of managing serious injury claims as the lead fee earner within a similar role, experienced litigator with strong technical ability and practical knowledge of the court procedures
Interest in and experience in mentoring junior or developing colleagues, team player who acts as a role model to your colleagues
Commitment to delivering excellent client care for each of our clients
Strong professional profile and experience developing the profile of the firm within the personal injury field. Committed to developing the Serious Injury and Minster Law brand internally and externally
Accountable for achieving objectives in a fast-paced environment whilst maintaining high standards of work quality and client care
Desirable skills for Associate
Previous supervisory experience desirable and to include performance management, achievement of objectives and motivating/developing individuals
Excellent communication skills to include negotiation and objection handling
Competent working with a case management system and good knowledge of Excel and Word
Good attention to detail and strong organisational skills
Maintains a positive attitude, self-motivated and uses own initiative
Robust - able to deal with changing circumstances and challenging situations whilst still achieving objectives
Takes opportunities to develop and stretch yourself, and be passionate about developing your own and your sub team’s career in personal injury
Business development experience and strong network of contacts within the industry
Existing links with associated bodies for example Headway, SIA and APIL
Salary Information
The annual salary range for this role is £48,000 - £75,000
Equal Opportunities
Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone.
We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read more about our commitment to equality and diversity on the website.
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