Hennessey Digital, a leading search engine optimization (SEO) and digital marketing agency in North America, is seeking a highly organized, self-motivated SEO Account Manager to join its team. The ideal candidate for this role is a consummate team player who is self-motivated and passionate about online marketing.
We are a fully remote and highly collaborative team of digital marketing thought leaders located all over the world. We provide white-glove service to our clients, and we’re looking for a thoughtful team member who can ensure that all projects are delivered on time, on budget, and on strategy.
We’re a rapidly growing company; it’s important that you have an entrepreneurial attitude, an embracing mindset toward change, and can manage/prioritize multiple concurrent projects.
The desired candidate will possess excellent organizational and communication skills. In addition, the desired candidate will have previous SEO and client services experience.
Essential Duties/Responsibilities
• Manage client communications, conflict resolution, and compliance on client deliverables.
• Foster and cultivate client success, client relationships, and ultimately client retention
• Create and implement comprehensive SEO strategies to improve search engine rankings and drive organic traffic
• Optimize website content, including meta tags, headers, and image alt text, to align with SEO best practices
• Review all client deliverables to ensure quality standards and client expectations are met
• Work closely with the team to stay on top of project status and to proactively identify potential issues and/or opportunities within or related to the project
• Serve as the “voice of the client,” representing your clients’ needs when dealing with internal stakeholders at all times
• Review audit reports. Complete work and assign tasks to techs to complete
• Research related, high-value keywords and strategize how to optimize them across on-page and off-page SEO efforts
• Analyze websites for content cannibalization and implement a strategy to streamline SEO efforts
Experience
• Minimum of three (3) years of SEO experience
• Minimum of three (3) years in a client-facing role
• Minimum of two (2) years of agency experience
• An up-to-date understanding of Organic Search Engine Optimization, PPC, Social Media, and Content Marketing
• Technical SEO expertise: hreflang tags, canonical URLs, XML sitemaps, robots.txt, 301 redirects, 404 resolution, schema markup, internal/external linking strategies
• Excellent relationship-building skills and an extremely personable demeanor
• Highly organized, detail-oriented, and positive attitude
• Ability to effectively communicate our business and services to clients
• Strong sense of urgency to fulfill internal and client needs
• Proven project management skills
• Strong skills in Google Suite
• Working knowledge of HTML and CSS
• Strong knowledge of Google Analytics and similar analytics packages
• Proven ability to translate data into insightful analysis to drive an SEO strategy
• Working knowledge of SEMrush, Ahrefs, Moz, or other SEO tools
• Excellent written and verbal communication skills
• Comfort in dealing with executives and other top-level decision-makers
• Able to handle stressful situations and deadlines well
Degrees, Licensure, and/or Certification
Bachelor’s degree or equivalent experience required
Salary Range: $70,000 - $90,000 per year
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Application Question(s):
• Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
• What are your salary expectations?
Experience:
• SEO: 3 years (Required)
• client facing account management: 3 years (Required)
• agency work: 2 years (Required)
Work Location: Remote