This role supports the administration, maintenance, and enhancement of Drupal-based websites. This role manages website content, user access, system updates, performance, and security while collaborating with technical and business teams to ensure reliable, accessible, and user-friendly web services.
Work Location:
Remote,
with normal hours M-F, 7am – 4pm (EST), based upon the needs and direction of the customer.
Basic Required Qualifications and Skills:
Note: These are mandatory items that all candidates must have when submitting an application to IMC for this position. Please ensure that your submission addresses each of these requirement items. Candidates without these required elements will not be considered.
Bachelor’s degree in a relevant discipline from an accredited institution of higher learning.
5+ years of experience supporting, administering, managing, or enhancing web platforms, content management systems, or information sharing and collaboration environments.
3+ years of experience supporting web platform administration, content management, user experience, platform analytics, reporting, dashboards, or performance measurement within an enterprise environment.
Knowledge of:
Reporting/ad-hoc analysis tools such as Tableau, Power BI, platform native analytics, or equivalent reporting visualization capabilities.
Drupal and content management systems (CMS), including the use of PHP, HTML, CSS, and JavaScript.
Data Analysis
Excellent communication skills with the ability to provide executive-level reporting and technical advisement to senior leadership.
Proven problem-solving skills with demonstrated ability to think out of the box and generate creative solutions; ability to break a complex problem down into its component parts and arrive at the appropriate solution in a timely fashion.
A self-starter with a strong work ethic who sets high standards for self and others and demonstrates enthusiasm for the mission of the team.
Please note that pursuant to a government contract, this specific position requires U.S. Citizenship.
Prefer to have an active DoD Secret clearance or higher to establish reciprocity for Moderate Risk Background Investigation (MBI) Public Trust T3 case type.
Investigation closure date MUST be less than five years old
.
Must be able to obtain Moderate Risk Background Investigation (MBI) regardless.
Essential Duties and Responsibilities:
This position will include, but is not limited to, the following tasks:
Administer, configure, manage, and provide operational support for enterprise web platforms and content management systems.
Optimize enterprise content, navigation, information architecture, workflows, and user-facing platform capabilities.
Analyze platform utilization, user behavior, content performance, and operational metrics to identify improvement opportunities.
Develop and maintain dashboards, performance metrics, and reports using platform analytics and business intelligence tools.
Create reports and data visualizations using Power BI, Tableau, native platform analytics, or equivalent tools.
Translate platform data, stakeholder feedback, and operational requirements into actionable recommendations for platform enhancements.
Coordinate platform enhancements with Government personnel, service providers, developers, and other technical stakeholders while adhering to established technical, security, access, and architectural requirements.
Support continuous improvement of usability, content organization, stakeholder engagement, and mission effectiveness within an enterprise web environment.
Other duties as assigned.
Salary and Benefits Information:
Please see the salary information listed at the beginning of this document, which is not a guarantee of compensation or salary. All salaries will be based on relevant experience, geographic location, and position and/or contractual requirements, which could fall outside of the listed range.
Full-time positions at IMC are eligible to participate in any or all of the benefit programs offered, including 401(k) with a 3% employer match, paid time off, paid holidays, FSA spending, dental, vision, health insurance, company-sponsored AD&D, and life insurance. Additional voluntary benefits are offered, such as voluntary life, AD&D, accident, critical illness, hospital, and pet insurance.
Benefits are subject to change. Positions at IMC may also be eligible for a bonus and/or other incentives.
For more information about IMC’s benefits, please visit our website at https://www.imcva.com/about-imc/careers
Background Information:
Innovative Management Concepts, Inc. (IMC), a Service-Disabled Veteran-Owned Small Business, provides a broad range of information technology IT services to government and commercial customers by placing a high priority on modernization, enhancing business processes through technology, and creating efficiencies through automation. Since its founding in 1989, IMC has offered solutions and expertise in: IT operations and maintenance, data management, cyber security, systems and network engineering and administration, cloud/hosting services, software development, website services, software quality assurance and testing (including IV&V), and project management. IMC is certified in International Organization for Standardization (ISO) 9001 Quality Management, ISO 27001 Information Technology Security Management, ISO 20000 Information Technology Service Management, and ISO 14001 Environmental Management System.
Committed to continuous improvement and information security, IMC has been appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration for both Development and Services and we are CMMC Level 2 (Ver 2.0) compliant. Find out more about IMC at www.imcva.com.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.