Description of Role
- Senior Technical Project Lead which also includes System and Network Administration.
- Security checks and ensure that effective IT project planning and oversight is there on IT performance.
- Provide cloud support and planning on how to manage cloud support or local teams from a work and time scale perspective also.
- Should be able to oversee the development and maintenance of IT improvement plans.
- Should be able to align IT budgets along with IT priorities and overall IT performance.
- Responsible for the smooth and secure operation of an organization’s IT infrastructure, encompassing both systems and network aspects, including maintenance, troubleshooting, and security.
Key Responsibilities and scope:
Customer and IT centric:
Plan projects and timelines to meet client/customer objectives.
Plan projects and timelines to meet IT objectives from a security and compliance perspective.
Work with the network and server admin team to align changes, their effects and backup plans for each and every project or change that happens in the organization globally.
Familiarize with the global IT standards to ensure that the plans and goals are discussed within the IT teams to ensure compliance and not stay outdated.
Conduct regular internal meets globally within IT to ensure that the global team is aligned and can work across locations remotely.
Manage project plans and provide regular updates which include project progress, financial performance as well as resource management.
Ensure that there is compliance to standard operating procedure during any project.
Support the heads or leads of the IT department and teams to ensure that there are no project risks or issues and project goals are achieved.
Proactively manage changes in project scope, identify project risk or issues and devise contingency plans.
Resource planning in agile methodology in a shared pool of resources.
Key skills and experience
- Experience: 20 - 25 years in IT, with a strong background in program management, systems & network administration, and IT security.
- Certifications: Microsoft, Cisco, and ITIL.
- Proven experience in IT project planning and execution, including setting timelines, assigning responsibilities, and monitoring progress.
- Ability to manage multiple global IT projects simultaneously.
- Experience in cloud support and coordination with local/global IT teams.
- Ability to lead IT improvement initiatives and manage technical risks effectively.
- Familiar with global IT standards, compliance practices, and adherence to SOPs.
- Strong analytical thinking and problem-solving skills.
- Excellent communication and stakeholder management skills, both internally and externally.
- Willingness to provide hands-on technical support when needed.
- Commitment to delivering high-quality outcomes without compromising standards.
Benefits
1. Salary and Benefits
Attractive salary, and annual salary review;
Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Annual health check, annual flu vaccination;
Summer vacation (Paid days off);
Paid leave (12 days/year).
2. Working Environment
International, fun, and professional working environment: Working closely with both experienced Vietnamese, foreign experts and managers to promote services all over the world;
An open and honest culture where people are valued, treated fairly and trusted and empowered;
Modern hardware (Laptop and other equipment provided);
Free drinks (coffee, tea, etc.);
Nap room for a quick rest;
Training and career development opportunities: Continuous and professional training to fully develop your potential.
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