Description
Remote Senior ServiceNow Technical Consultant
Location: Remote (Working Hours as per US time)
Ready to move beyond narrow ServiceNow roles and build solutions that run real-world operations?
At ESP Global Services, senior ServiceNow consultants don’t just configure modules — they design, build, and own end-to-end solutions that operate in some of the world’s most demanding environments.
If you’re looking for deeper technical ownership, broader catalogue exposure, and the chance to work on a ServiceNow-powered product used in live airport operations, this role offers what larger consultancies often can’t: visibility, influence, and accelerated technical growth.
This is a hands-on, office-based role in Philippines (5 days per week Remote), ideal for experienced ServiceNow professionals who want to make a visible and lasting impact.
Why Senior Consultants Choose ESP
- In many large organisations, senior ServiceNow engineers are still:
- Confined to a single catalogue or workstream
- Focused on delivery tasks rather than solution design
- Removed from real customer and operational environments
At ESP, you will:
- Design solutions across ITSM, CSM, FSM, CMDB, Asset Management, and Integrations
- Work on AirportNow, ESP’s patented ServiceNow-powered platform for airports
- Influence architectural decisions and platform strategy
- Collaborate directly with business analysts, architects, and global stakeholders
- Own the full lifecycle: design, build, test, deploy, support.
This is a role for professionals who want to be trusted technical leaders, not just delivery resources.
Requirements
What Makes You Successful at ESP
This role is ideal if you:
- Want technical breadth, not just depth in one module
- Enjoy solving complex, real-world problems
- Want ownership over solution design decisions
- Value working close to customers and operational teams
What’s In It for You
- Competitive salary
- Opportunity to work across multiple ServiceNow catalogues
- Hands-on ownership of mission-critical global platforms
- Sponsored ServiceNow certifications and continuous learning
- Exposure to global customers and high-availability environments
- A collaborative, growth-oriented culture that recognises expertise and contribution
Location & Working Model
- Philippines Remote(5 Days Per Week)
- Candidates must be willing to work according to US working hours. (US 9am-5pm)
Who We Are
ESP Global Services has delivered customised, 24/7 global IT support solutions since 1992. We support over 200 customers worldwide through multilingual service desks, on-site engineers, and specialist technology teams.
Our ServiceNow-powered solutions — including AirportNow — operate in highly demanding environments such as aviation, where resilience, automation, and real-time response are critical.
We are a global community of exceptional professionals, united by one vision:
To exceed expectations and delight customers every time.
ESP Global Services is proud to be an Equal Opportunity Employer.
Apply today and take ownership of the next chapter of your ServiceNow career.
Requires senior ServiceNow consulting experience, solution design ownership, technical breadth across multiple ServiceNow modules, complex problem-solving, and availability for US working hours.
Key Responsibilities
- designing solutions
- building platforms
- supporting deployments
Skills & Tools
ServiceNow, ITSM, CSM, FSM, CMDB, Asset Management, AirportNow
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Pasay City, Metro Manila, Philippines
- Languages: English
Benefits
- Tuition reimbursement
About ESP Global Services
A global IT services provider delivering customized support solutions and ServiceNow-powered platforms. — Industry: Information Technology