Infotech® is seeking a Senior Solutions Engineer who is passionate about
delivering and maintaining innovative cloud solutions that are scalable,
reliable, secure, and cost efficient, while providing excellent service and
technical assistance. If you are driving on a highway in North America, there is
a good chance that Infotech® software was used to build it. 88% of state
transportation agencies in the U.S. use Infotech-developed software to manage
their road construction projects. How’s that for impact?
WHO WE ARE LOOKING FOR
As a member of the Hosting and Technical Services team, you will provide
hands-on technical assistance with software implementations, including
installations, upgrades, configurations, and data migrations, for customers and
for our development, testing, and support environments. You will also build and
maintain Windows-based cloud environments on Amazon Web Services, bridging the
gap between customer-installed software and software as a service. With a broad
range of technical skills, you will recommend and deliver solutions for a wide
variety of customer and internal needs, develop custom reports and interfaces,
and share your expertise through customer training.
WHAT IT’S LIKE TO BE AN ENGINEER ON OUR AASHTOWARE HOSTING TEAM
Our vision: As engineers, our vision is to create and maintain intuitive
software that makes our customers’ jobs easier, more efficient, and less
complex. We do this by being experts in the problems they face, solving those
problems in creative and elegant ways, and always striving to be better tomorrow
than we are today.
Our culture: We may be biased, but we have some of the most talented,
respectful, and supportive people on our team. We are:
Curious and innovative; every opinion is valued and all options are explored.
Creative and adventurous; what is work without a little bit of fun?
Informal and relaxed while also being ambitious and technically excellent.
Customer centric and solution oriented.
Empowering and resourceful.
Highly energized, communicative, and supportive.
Ever evolving, especially through our love of a good tech challenge.
WHAT WILL YOU DO IN THIS ROLE?
Perform and assist with installations, upgrades, application configurations,
and data migrations for AASHTOWare products and services.
You'll be largely self-driven, managing multiple concurrent tasks prioritized
by importance and deadline. We are currently working on two large-scale
migration paths (on-premises to AWS and EC2 to containers), and you'll be
involved in both.
Deploy AASHTOWare products with Infotech services on Amazon Web Services and
maintain those environments for cost efficiency, availability, reliability,
and performance.
Respond to alerts and resolve issues quickly, including occasional
after-hours maintenance and on-call troubleshooting.
Help ensure a high level of privacy and security across all services and
accounts, adhering to NIST 800-53 and GovRAMP controls as applicable.
Provide technical assistance to other Infotech departments, including
Development, Support, and QA.
Deliver engaging technical training on AASHTOWare products to new and
existing customers.
Create technical documentation for internal and external audiences.
Contribute to innovation by identifying new opportunities and sharing ideas
that improve our processes, services, and products.
THE TECHNICAL CHOPS NEEDED FOR THIS ROLE
We know that the best engineers can pick up new tech quickly when needed, so
don’t be deterred if you don’t have every item on the list below.
Must Have Tech Stacks
Nice to Have Tech Stacks
Transferrable Tech Stacks
Windows Server administration with strong IIS experience
DBA experience with Microsoft SQL Server or Oracle
Azure, Google Cloud Platform
SQL with Microsoft SQL Server or Oracle
AWS
Scripting Python, Powershell, Bash
OUR COMMITMENT TO YOU AS AN INFOTECHER OFFERING
Comprehensive health benefits and inclusive wellness support
Flexible time off and paid holidays
Continuing education and professional development programs
An inclusive culture built on empathy, connection, and trust
Learn more about what makes us a Great Place to Work® - HERE
[https://www.infotechinc.com/diversityandinclusion]. For more information about
compensation and benefits transparency, visit Total Rewards
[https://www.infotechinc.com/total-rewards].
YOU MUST HAVE
A bachelor’s degree in computer science or a related field and 3+ years of
relevant experience requiring technical troubleshooting and problem solving,
or an equivalent combination of education and experience.
WE WOULD LIKE YOU TO HAVE
Strong Windows Server administration experience (IIS and Active Directory
management - PowerShell skills especially valuable).
Experience with infrastructure as code and CI/CD.
Basic database administration knowledge is especially valuable. In-depth SQL
experience with Oracle and/or SQL Server to query complex data, including
familiarity with views, synonyms, triggers, stored procedures, and database
links.
Experience working with cloud environments and configuration automation,
particularly AWS.
Experience providing technical training.
Pride in your work; showcase your skills and let us celebrate your successes!
Where you will work
Infotech's people-first culture supports remote, hybrid, and on-site work
options based on role and team needs. This role is eligible for fully remote
work within the U.S. with a preference for candidates in Gainesville, FL. You
can share your preference in your application.
HIRING TIMELINE
Position will remain posted until filled. This is a non-sponsorship eligible
position. Resume required.
While Infotech supports a remote workforce, Infotech does not currently employ
individuals residing in Washington D.C