Key Responsibilities
Lead technical discovery, solution architecture, demonstrations, RFP/RFI responses, and proofs of concept.
Design end-to-end Uplynk solutions across live, linear, VOD, FAST, SSAI, DRM, and distribution.
Architect Cloud MCR, disaster recovery, and Satellite-to-IP solutions.
Design resilient multi-cloud architectures across AWS, Google Cloud, OCI, and Azure.
Translate customer requirements into architectures, workflows, and implementation plans.
Evaluate customer environments for improvements in resiliency, automation, latency, operations, and cost.
Design solutions supporting mission-critical 24x7 streaming operations.
Identify when Uplynk capabilities, partner technologies, or product enhancements are required to deliver a complete solution.
Partner with Product and Engineering to communicate customer requirements and influence platform capabilities.
Develop reusable architectures, demonstrations, and technical best practices for the Solutions Engineering organization.
Uplynk & Streaming Expertise
Strong knowledge of Uplynk or the ability to rapidly develop expertise across:
Uplynk Live, Linear, VOD, Studio, and APIs
Live ingest, encoding, transcoding, and adaptive bitrate profiles
Channel scheduling, linear playout, and Live-to-VOD
FAST channel creation and distribution
SSAI, ad monetization, and SCTE-35
DRM and premium content protection
Closed captions and multi-audio workflows
Content syndication and distribution
CDN and multi-CDN architectures
Monitoring, alerting, and workflow automation
StreamOps and managed operational services
Third-party contribution, playout, monitoring, monetization, and distribution integrations
Broadcast, MCR & Satellite-to-IP
Strong understanding of traditional and cloud-based broadcast environments, including:
Master Control and linear channel origination
Cloud MCR and disaster recovery
Primary/backup signal paths and automated failover
24x7 broadcast and streaming operations
Monitoring, incident response, and operational escalation
Satellite contribution and distribution
Satellite-to-IP migration
Enterprise IPTV
SRT, Zixi, RTP/UDP, and professional IP video transport
Hybrid satellite, IP, and cloud environments
Cloud & Technical Expertise
Strong working knowledge of
AWS, Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI), and/or Azure
Multi-cloud and hybrid-cloud architectures
Cloud networking, compute, storage, and connectivity
Broadcast and OTT video architectures
H.264/AVC and HEVC
MPEG transport streams
HLS and MPEG-DASH
SRT, Zixi, RTP/UDP, and RTMP
SCTE-35/SCTE-104
SSAI and dynamic ad insertion
DRM and content security
APIs and workflow automation
Video monitoring and observability
Qualifications
7+ years of experience in Solutions Engineering, Sales Engineering, Broadcast Engineering, Video Architecture, or a related technical role.
Strong experience with broadcast, OTT, streaming, or enterprise video platforms.
Uplynk experience strongly preferred.
Experience designing complex live and linear video architectures.
Experience with Cloud MCR, disaster recovery, or Satellite-to-IP workflows preferred.
Experience supporting mission-critical 24x7 streaming or broadcast operations.
Experience designing solutions across multiple public cloud environments.
Strong understanding of FAST, DRM, SSAI, and premium live video workflows.
Ability to independently lead complex technical customer engagements.
Strong troubleshooting, communication, and presentation skills.
Ability to communicate effectively with technical teams, operators, partners, and senior executives.
What Success Looks Like A successful Senior Solutions Engineer becomes a trusted technical advisor to customers and the Uplynk organization.
They can quickly understand a complex broadcast or streaming environment, identify technical and operational challenges, and design a practical Uplynk-powered solution using cloud infrastructure and partner technologies where appropriate.
They are equally comfortable demonstrating Uplynk, architecting Cloud MCR and disaster recovery solutions, designing Satellite-to-IP migrations, supporting FAST and DRM workflows, and troubleshooting mission-critical 24x7 video services.
Beyond individual opportunities, they help Uplynk scale by creating repeatable architectures, demonstrations, and solution patterns that can be leveraged across customers and the broader Solutions Engineering organization.