About talentbridge
talentbridge is a global leader in delivering flexible, technology‑driven solutions that transform the aviation industry. With a relentless focus on customer experience, we empower airlines, airports, and travel partners to connect with passengers in real time, streamline operations, and unlock new revenue streams. Our culture is built on innovation, collaboration, and a commitment to excellence, and we are proud to be at the forefront of the digital revolution in air travel.
Role Overview
As a Senior Software Engineer on the Customer360 team, you will be the architect and builder of a cutting‑edge Salesforce application that delivers a 360‑degree view of every customer interaction. Your work will directly influence how talentbridge’s partners engage with passengers, drive loyalty, and generate insights that shape future product strategy. You will collaborate with product managers, data scientists, UX designers, and external stakeholders to translate business needs into scalable, high‑quality software solutions.
Key Responsibilities
- Design & Architecture: Lead the design of scalable, secure, and maintainable Salesforce solutions, including Lightning Web Components, Apex classes, and Service Cloud configurations.
- Development & Implementation: Write clean, well‑tested code in Apex, JavaScript, and Java; integrate with external APIs using REST, SOAP, and GraphQL; and leverage SalesforceDX for continuous integration and deployment.
- Agile Collaboration: Participate in daily stand‑ups, sprint planning, and retrospectives; work closely with cross‑functional teams to prioritize backlog items and deliver incremental value.
- Quality Assurance: Develop unit tests, conduct code reviews, and perform functional testing to ensure high reliability and performance of the Customer360 platform.
- Documentation & Knowledge Sharing: Create comprehensive technical documentation, architecture diagrams, and user guides to support future maintenance and onboarding.
- Problem Solving & Troubleshooting: Diagnose and resolve complex technical issues in production and pre‑production environments, applying root cause analysis and best practices.
- Continuous Improvement: Identify opportunities to enhance development processes, tooling, and platform capabilities; champion DevOps practices and automation.
- Stakeholder Engagement: Communicate technical concepts to non‑technical audiences, gather feedback, and translate business requirements into actionable technical specifications.
Essential Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- Minimum of 3 years of professional experience in Salesforce development, including Lightning Web Components, Apex, and Service Cloud.
- Proficiency in at least one programming language (Java, JavaScript, or Apex) with a strong understanding of object‑oriented design principles.
- Hands‑on experience with API integration (REST, SOAP, GraphQL) and JSON data handling.
- Solid knowledge of DevOps tools such as Git, SalesforceDX, and CI/CD pipelines.
- Strong analytical and problem‑solving skills, with the ability to manage complex technical challenges.
- Excellent communication and collaboration skills, capable of guiding peers and presenting ideas to diverse audiences.
- Experience working in an Agile/Scrum environment, with a track record of delivering high‑quality software on time.
Preferred Qualifications
- Experience with data modeling and integration in Salesforce, including custom objects, fields, and relationships.
- Knowledge of Salesforce Einstein Analytics or other AI/ML services for customer insights.
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud, and experience deploying Salesforce applications in a multi‑tenant environment.
- Certifications such as Salesforce Platform Developer I/II, Salesforce Administrator, or related cloud certifications.
- Background in the aviation or travel industry, with an understanding of customer journey mapping and loyalty programs.
- Experience mentoring junior developers or leading technical initiatives.
Skills & Competencies
- Technical Proficiency: Apex, Lightning Web Components, JavaScript, Java, REST/SOAP APIs, JSON, Git, SalesforceDX, CI/CD.
- Architectural Thinking: Ability to design modular, reusable components that scale with business growth.
- Problem‑Solving: Strong analytical mindset, adept at diagnosing root causes and implementing effective solutions.
- Communication: Clear articulation of technical concepts to both technical and non‑technical stakeholders.
- Collaboration: Proven ability to work effectively in cross‑functional teams and foster a culture of knowledge sharing.
- Adaptability: Comfortable with rapid change, learning new technologies, and adjusting priorities in a fast‑paced environment.
- Customer‑Centric Mindset: Passion for building products that enhance the end‑user experience and drive business value.
Career Growth & Development
At talentbridge, your career trajectory is as dynamic as the solutions we build. We offer:
- Mentorship programs pairing you with senior architects and industry experts.
- Access to internal and external training, including Salesforce certifications, cloud courses, and leadership development.
- Opportunities to lead high‑impact projects, cross‑functional initiatives, and product roadmaps.
- Clear career ladders for technical specialists, product owners, and engineering managers.
- Regular performance reviews focused on growth, skill enhancement, and career aspirations.
Work Environment & Culture
Our culture is defined by:
- Innovation: A safe space to experiment, prototype, and iterate on new ideas.
- Collaboration: Open communication channels, pair programming, and shared ownership of outcomes.
- Inclusivity: A diverse workforce that values different perspectives and promotes belonging.
- Flexibility: Remote work options, flexible hours, and a results‑oriented approach.
- Recognition: Regular shout‑outs, awards, and celebrations for milestones and achievements.
Compensation & Benefits
While specific figures may vary based on experience, we offer a competitive hourly rate that reflects the value of your expertise. In addition to base compensation, you will enjoy:
- Health, dental, and vision insurance plans.
- 401(k) matching and retirement savings options.
- Paid time off, sick leave, and flexible vacation policies.
- Professional development stipend and conference allowances.
- Employee wellness programs, including mental health resources and fitness subsidies.
- Equity opportunities for senior roles and high performers.
How to Apply
If you are a passionate, results‑driven Software Engineer eager to shape the future of customer experience in the aviation sector, we want to hear from you. Join talentbridge’s Customer360 team and help us deliver transformative solutions that delight passengers worldwide.
Ready to take the next step? Submit your resume and a brief cover letter outlining your relevant experience and why you’re excited about this role. Click the button below to apply now.
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