We're looking for a Senior Software Engineer to grow into full ownership of our engineering function. You'll work directly alongside our current engineering leader — learning the codebase, the systems, the integrations, and the team — until you can run everything independently. This is a genuine succession track: we want someone who can step into the seat at any moment, not eventually.
Day to day you'll carry real ownership — architecture decisions, release authority, backend work, incident response — while building the institutional knowledge to be fully self-sufficient. No ramp period is permanent; readiness is the milestone.
Key Responsibilities
Senior Software Engineering Leadership
- Develop independent judgment on prioritization and architecture.
- Lead and coordinate backend engineers — assignments, sprint reviews, PR approvals, and technical mentorship.
- Share go/no-go authority for production deployments; make hotfix vs. queue calls jointly with QA.
- Build working knowledge of every product area: Glovebox, MPI, PromisePay, scheduler, OEM feeds, reporting.
Hands-On Backend Work
- Stay active in the codebase — reviewing PRs, diagnosing production issues, and shipping fixes directly when needed.
- Own queue architecture work: the ongoing ActiveMQ → SQS migration, consumer management, and backlog triage.
- Monitor and respond to application-layer health via DataDog, CloudWatch, and AWS X-Ray.
- Identify and lead infrastructure cost-reduction initiatives (DocumentDB ReadIOPS, Lambda efficiency, etc.).
DMS & OEM Integrations
- Become the internal expert on DMS integrations: Reynolds & Reynolds, CDK, DealerTrack, DealerBuilt, AutoSoft, AutoMate, Dominion, and more.
- Own engineering for OEM data pipelines — Toyota/Lexus TMNA feeds, Honda/Acura programs, Mazda, Ford GUDB, Hyundai/Genesis SLT, Kia, Audi/VW/BMW monthly reports.
- Provide technical guidance to Support and Customer Success on DMS-specific issues and integration edge cases.
Incident Response & Escalation
- Serve as a primary escalation point for P0/P1 incidents — respond, contain, communicate, and document.
- Author RCAs following significant production events.
- Maintain runbook documentation in Confluence; keep escalation contacts current.
Security & Compliance
- Own application-layer security: code-level vulnerability remediation, SAST findings, dependency management, and repo access.
- Serve as the engineering point of contact in SOC 2 and PCI-DSS audits.
- Coordinate with IT and SRE on cross-functional security policies.
Requires backend engineering leadership, architecture judgment, production incident response, queue migration, cloud monitoring, DMS and OEM integrations, security remediation, and SOC 2 and PCI-DSS audit experience.
Key Responsibilities
- Leading engineers
- Reviewing code
- Responding incidents
Skills & Tools
ActiveMQ, Amazon SQS, DataDog, Amazon CloudWatch, AWS X-Ray, DocumentDB, AWS Lambda, Confluence, Glovebox, MPI, PromisePay, Reynolds & Reynolds, CDK, DealerTrack, DealerBuilt, AutoSoft, AutoMate, Dominion, Toyota, Lexus, TMNA, Honda, Acura, Mazda, Ford, GUDB, Hyundai, Genesis, SLT, Kia, Audi, Volkswagen, BMW, SOC 2, PCI-DSS, SAST
Job Details
- Category: Software Development
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — North America
- Languages: English
About UpdatePromise
A software company providing real-time communication tools for automotive dealer service teams. — Industry: Information Technology