Job Title: Senior ServiceNow Developer
Location: Atlanta, GA (Remote) Monthly onsite meeting required.
Position Type: Contract
Interview Mode: Either Web Cam or In Person
Preferred Qualifications
Years of Experience
• 5+ years of hands-on ServiceNow development experience in enterprise or large-scale environments
• 3+ years building and supporting custom applications using App Engine Studio
• 3+ years working within Agile or sprint-based delivery models
Preferred Education
• Bachelor’s degree or higher in Information Technology, Computer Science, or a related field preferred
Preferred Certifications
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ITIL® 4 Foundation (or equivalent ITSM experience)
Preferred Skills • Strong experience with server-side scripting, including Script Includes, Business Rules, and Scripted REST APIs • Advanced proficiency with GlideRecord, query optimization, and transactional logic
Experience with Flow Designer, including reusable actions, subflows, and orchestration patterns • Solid understanding of ACL design, role hierarchy, and access evaluation order • Experience designing and supporting Configurable Workspace and UI Builder-based experiences
Familiarity with Platform Analytics, including indicators, breakdowns, and dashboards • Experience with REST-based integrations and data exchange using JSON • Strong documentation skills, including technical design notes and implementation guidance
Specialized Skills Required
• App Engine &
Custom Application Development: Design and build upgrade-safe, maintainable applications using App Engine Studio,scoped applications, and platform APIs.
Workspace &
UI Configuration: Develop role-aware, task-focused user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder.
Integration &
Automation: Implement and support inbound and outbound integrations using Scripted REST APIs and Integration Hub patterns where applicable.
Platform Governance &
Standards: Apply platform guardrails, naming conventions, access controls, and architectural best practices to ensure long-term platform health.
Agile Delivery &
Collaboration: Participate actively in sprint planning, backlog refinement, and change review processes while collaborating with cross-functional teams.
Mentorship &
Technical Leadership: Provide guidance to mid-level developers and delegated developers, reviewing code and promoting consistent development standards.
Duties &
Responsibilities • Design, develop, test, and deploy ServiceNow applications and enhancements across multiple environments • Partner with product owners and stakeholders to translate requirements into technical solutions • Maintain and enhance existing applications with a focus on stability, performance, and upgrade compatibility
• Review and approve development work to ensure adherence to platform standards and security requirements • Support platform upgrades and resolve development-related issues introduced by new releases • Contribute to platform documentation, architectural decisions, and operational runbooks
• Assist with troubleshooting production issues and implementing long-term corrective solutions • Participate in change review and release governance processes
Required/Desired Skills Skill | Required /Desired | Amount | Actual Years of Experience Designing and building upgrade-safe, maintainable applications using App Engine Studio, scoped applications, and platform APIs. | Required | 3 | Developing role-aware, task-focused user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder. | Required | 3 |
Implementing and supporting inbound and outbound integrations using Scripted REST APIs and IntegrationHub patterns where applicable. | Required | 3 | Apply platform guardrails, naming conventions, access controls, and architectural best practices to ensure long-term platform health | Required | 3 | Participate actively in sprint planning, backlog refinement, and change review processes while collaborating with cross-functional teams | Required | 3 | Provide guidance to mid-level developers and delegated developers, reviewing code and promoting consistent development standards. | Required | 3 |