The Systems Engineer is the primary technical resource supporting the Sales
manager(s). Responsible for actively driving and managing the technology
proposition and evaluation stage of the sales process, working in conjunction
with the sales team as the key technical advisor and product advocate for the
Infinera product portfolio. The Systems Engineer must be able to articulate
technology and product positioning to both business commercial and technical
customers. Must be able to establish and maintain strong relationships
throughout the sales cycle.
Profile – Principle Systems Engineer
You will be self-driven with a positive outlook and comfortable in dealing with
senior company executives. You will be reliable and determined with excellent
communication skills able to see things from another person's perspective. You
are well-presented and business like and sufficiently mobile and flexible to
travel up to a few days a month within the region / U.S.
RESPONSIBILITIES
Key responsibilities and accountabilities:
Responsible for development and delivery of technical product presentations /
demonstrations.
Managing and interpreting customer requirements - speaking with customers to
understand, anticipate and meet their needs.
Articulating to customers that a product or design solution best satisfies
their requirements in terms of reliability, scalability, price and delivery.
Supporting marketing activities by attending trade shows, conferences, and
other marketing events.
Able to respond to functional and technical elements of RFIs/RFPs.
Able to convey customer feature requirements to corporate Product Line
Management teams.
Able to travel throughout the sales region.
Develop and grow long-term relationships with customers.
Producing customer orderable quotations.
Provide after-sales support services.
Liaising with other members of the sales team and other technical experts.
Providing training and producing support material for other members of the
sales team.
QUALIFICATIONS
Specific Job Skills:
Experience in optical and transmission systems engineering with a strong
knowledge of telecommunications especially long haul DWDM transmission
systems.
Experience in mobile and access systems engineering including mobile back
haul and front haul.
Exceptional presentation skills for both technical and non-technical
audiences
Telecommunication Network Planning (long-haul, metro, access)
Possess a strong ability to turn concepts through the design cycle including
solution development and cost modelling
An articulate communicator, with excellent writing and social skills and an
analytical approach to provide appropriate solutions to whichever tasks are
presented.
Computer skills: Must be adept in use of MS Office 2000 or later, particularly
Excel, PowerPoint and Word.
Qualifications
Ideal candidate must be self-motivated with a proven track record in system
engineering and possess a strong knowledge of Long-haul, Metro, Access and
Mobile technologies. The candidate must also be comfortable in the dynamic
atmosphere of a technical sales organization with a rapidly expanding customer
base. Must possess strong presentation skills and be able to communicate
professionally in written responses to emails, RFP’s and when submitting
reports. Must also be organized, analytical and able to eliminate obstacles
through creative and adaptive approaches.
3-5+ years relevant experience in vendor sales engineering
Experience and familiarity of Infinera products desirable