Position: Senior SAP ECP Help Desk Analyst
Location: Remote with occasional travel to Denver, CO - Expenses paid
Duration: 3 to 6 months contract to hire
Role Overview:
Seeking a Senior SAP ECP Help Desk Analyst to provide Tier 1 support for SAP SuccessFactors Employee Central Payroll, assisting employees, HR, Payroll, and business users.
Key Responsibilities:
Handle payroll inquiries, system issues, and configuration requests.
Troubleshoot incidents, resolve issues, and escalate complex cases.
Support payroll processing and reporting activities.
Monitor EC-to-ECP integrations and troubleshoot replication errors.
Ensure payroll data accuracy and system reliability.
Provide excellent customer support to HR and Payroll teams.
Required Skills:
5+ years of SAP HR/Payroll support experience.
Hands-on experience with SAP SuccessFactors ECP.
Knowledge of Employee Central-to-ECP integration and replication monitoring.
Strong understanding of U.S. payroll processes.
Experience with ServiceNow or similar ticketing tools.
Excellent troubleshooting and communication skills.
Preferred:
SAP SuccessFactors certification.
Experience with payroll reporting and integration monitoring tools.
Aspire IT Solutions is an equal opportunity employer.
All applicants must submit accurate information; misrepresentation may disqualify candidacy.
This role may require background checks/work authorization verification.
Rate/benefits are negotiable.
Aspire IT Solutions reserves the right to modify or withdraw this posting.