We are looking for a talented Senior Salesforce Functional Lead to join our team specializing in Systems/Information Technology for Cummins, Inc. in Atlanta, GA.
In this role, you will make an impact in the following ways:
Define system architecture by breaking down solutions into components, allocating functionality, and establishing interfaces between systems and system components.
Apply enterprise architecture standards, technology stacks, design patterns, and architectural best practices to ensure scalable and compliant solutions.
Develop and evaluate multiple solution designs, conduct cost-benefit analyses, and recommend the most effective approach to meet business and technical requirements.
Create and maintain reference architectures and reusable technology building blocks that support global consistency and standardization.
Drive the translation of technical architecture strategies into practical solution designs and implementation plans.
Partner with business stakeholders, customers, architects, and technical teams to build strong relationships and promote the adoption of standardized technologies.
Stay current on emerging technologies, software trends, and industry innovations, leading pilots and proof-of-concept initiatives to assess new capabilities.
Analyze infrastructure capacity and future technology needs while leveraging Business Relationship Management practices to deliver business value and align technology investments with organizational goals.
To be successful in this role you will need the following:
Architecture System Design - Master architecture frameworks to guide your design thinking. Use modeling tools to create clear, scalable architecture diagrams. Stay aligned with enterprise goals and ensure your designs support business transformation and agility. Regularly review and update architecture artifacts to reflect evolving business needs and tech landscapes.
Solution Design - Creates and defines the solution design complete with instrumentation and measurement, using industry standards and tools, version control, and build and test automation to synthesize diagrams, models and documentation in order to build a solution that meets buildability, business, technical, security, governance and compliance requirements.
Solution Functional Fit Analysis - Break down systems into components and analyze their interactions, dependencies, and performance. Use tools to understand system relationships. Evaluate whether components are fit-for-purpose or need redesign/replacement. Focus on meeting business, technical, security, governance and compliance requirements.
Project Issue and Risk Management - Proactively identify risks during design and implementation phases. Focus on mitigation strategies and contingency planning. Communicate clearly with project managers and leadership to escalate and resolve issues.
Education/Experience:
College, university, or equivalent degree in relevant technical discipline, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations.
Intermediate experience (2-4 years) in a relevant discipline area is required with a demonstrated track record of architecture and design for cloud-based platforms.
Knowledge of the latest trends in emerging technologies is highly preferred and includes:- Analyzing complex business systems, industry requirements, and governance and creating solution designs from them- Proven architecture and design experience for cloud-based platforms and enterprise applications
Intermediate experiences in the following are preferred:- Experience with architecting and integrating enterprise systems and data- Familiar with IoT technology - Knowledge of Agile software development and DevSecOps
Additional Responsibilities:
6-8 years of experience required
Own the functional solution for Salesforce Service Cloud and Salesforce Agentforce Revenue Management (ARM) initiatives.
Translate business outcomes into scalable Salesforce capabilities aligned with enterprise standards and platform leading practices.
Define functional solution approaches that maximize Salesforce's standard capabilities while minimizing customization.
Advise stakeholders on platform capabilities, implementation options, and business value realization.
Recommend innovative Salesforce solutions that improve customer engagement, service operations, and revenue management processes.
Evaluate new Salesforce and Agentforce capabilities, identifying opportunities to enhance business performance and user experience.
Preferred experience in Lifecycle Management (CLM), or enterprise revenue lifecycle solutions.
Enterprise Salesforce Functional Consulting experience delivering complex Salesforce implementations.
Deep functional expertise in Salesforce Service Cloud.
Demonstrated experience with Salesforce Agentforce Revenue Management (ARM) and revenue management business processes.
Preferred Salesforce Service Cloud Consultant Certification, Salesforce AI Associate and/or Agentforce Certification
Compensation:
Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.
Job Systems/Information Technology
Organization Cummins Inc.
Role Category Off-site Remote
Job Type Exempt - Experienced
Min Salary $91200
Max Salary $136800
ReqID 2434808
Relocation Package No
100% On-Site No
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.
As Cummins continues to grow, you'll be provided with continuous learning opportunities, supportive benefits and a culture that values your wellbeing, safety and work-life balance. Here, you'll have the power to determine your future with innovative technology, a focus on sustainability and with a company positioned for long-term growth.
Benefits overview
Benefits and perks listed below may vary depending on the nature of your employment with Cummins and the country where you work.
Financial wellness
As a Cummins employee your retirement savings plan / pension plan / superannuation will power your path to retirement and improve your financial future.
Health & wellness
Your wellbeing is important to us. You and your family will be cared for through comprehensive health care benefits.
Diversity & inclusion
We celebrate diverse perspectives and you will be part of building a more diverse workforce to enhance our competitive position and enrich our culture.
Work-life flexibility
Your energy and commitment will be recognized through paid vacation and holidays, parental leave, adoption assistance, flexible work environments and more.
Continuing education
Whether starting or completing a degree, you will be supported by tuition reimbursement opportunities or full funding.
Paid incentive
You will receive annual merit and profit sharing based on individual and company performance.
Every employee, every community
You are empowered to volunteer at least four hours per year on company time, to give back to the communities where you work and live.
Development and growth
You will learn and grow through training and hands-on experience in an environment that values curiosity and developing talent for the future.
Relevant technical degree or equivalent experience; 6–8 years required, including Salesforce functional consulting, Service Cloud, Agentforce Revenue Management, enterprise architecture, and cloud platform design experience.
Key Responsibilities
- defining architectures
- designing solutions
- advising stakeholders
Skills & Tools
Salesforce, Salesforce Service Cloud, Salesforce Agentforce Revenue Management (ARM), Salesforce Agentforce, IoT, DevSecOps
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Atlanta, Georgia, United States
- Salary: USD 91,200 – 136,800 / year
- Languages: English
Benefits
- Generous paid time off
- Tuition reimbursement
- Retirement plan
- Generous parental leave
About Cummins Inc.
A manufacturer of engines, power systems, and related technologies. — Industry: Manufacturing