Senior Salesforce Developer (Public Trust Clearance)
Clearance / Public Trust: Yes - Public Trust (can start without public trust in place)
Citizenship: US Resident/
Key Responsibilities
• Application Development: Design, develop, test, and deploy high-quality software solutions in support of the SBA Contact Centers project.
• System Integration: Build and maintain integrations between contact center platforms, CRMs, databases, and third-party APIs.
• Technical Leadership: Act as a senior technical resource, writing clean, scalable code and participating in code reviews to ensure best practices.
• Troubleshooting & Optimization: Identify bottlenecks, debug complex issues, and optimize application performance for high-volume contact center environments.
• Agile Delivery: Collaborate closely with project managers, business analysts, and other engineers to meet strict project deadlines.
Mandatory Requirements
• Experience: Proven track record as a Senior Developer with strong backend or full-stack software engineering experience.
• Work Authorization: Must be a US Resident ( or Permanent Resident/).
• Clearance: Must be eligible for a Public Trust clearance. (Note: Candidates are permitted to start working on the project while the Public Trust clearance is actively being processed).
Preferred Qualifications
• Prior experience working on Federal or Government projects (such as the Small Business Administration).
• Experience with contact center technologies, IVR systems, CRM integrations (like Salesforce), or cloud-based communication platforms.