About hirequest
hirequest is a global leader in entertainment and streaming services, delivering world‑class content to millions of households across the globe. Our portfolio includes a suite of streaming platforms that bring movies, series, live sports, and exclusive originals to audiences everywhere. At hirequest, we blend cutting‑edge technology with a passion for storytelling, creating an environment where data drives creativity, operational excellence, and unforgettable viewer experiences. As we continue to expand our digital footprint, we are looking for talented, detail‑oriented professionals to join our remote workforce and help shape the future of streaming.
Why This Role Matters
The Senior Remote Data Entry & Virtual Assistant Analyst is a pivotal position within the Data Analysis team, directly supporting the Subscriber Operations function. This role ensures that critical subscriber data—such as price changes, subscription modifications, and new account creations—are accurately captured, processed, and communicated across the hirequest streaming ecosystem. By maintaining data integrity and facilitating timely remediation, you will help protect revenue, enhance customer satisfaction, and enable data‑driven decision‑making across product, finance, and business operations.
Key Responsibilities
- Data Ingestion & Archival: Oversee the collection, validation, and storage of subscriber information related to pricing adjustments, subscription changes, and new account onboarding for the hirequest streaming portfolio.
- Issue Identification & Remediation: Detect and flag subscriber records that require corrective actions, ensuring that affected customers receive appropriate credits or refunds in accordance with company policy and regulatory requirements.
- Cross‑Functional Collaboration: Partner closely with Incident Management, Business Operations, and Product Design teams to guarantee the accuracy of subscriber adjustments and to streamline the resolution process.
- Requirement Translation: Translate complex business and regulatory requirements into clear, actionable data specifications for technical teams, providing concise status updates and highlighting potential roadblocks.
- Data Quality Advocacy: Champion the creation and maintenance of robust data models that underpin subscriber information, working with Data Architecture and Data Quality Engineering to reduce data anomalies.
- Project Coordination: Manage project timelines, coordinate cross‑functional communication, and ensure readiness for major business events such as price rollouts, promotional launches, and compliance audits.
- Process Optimization: Drive alignment across Data, Business Operations, and Finance by developing standardized communication protocols and functional playbooks that improve efficiency and reduce manual effort.
- Reporting & Analytics Support: Collaborate with Data Product and Data Quality teams to design and implement reliable reporting solutions that surface key metrics and support proactive decision‑making.
Essential Qualifications
- Minimum 2 years of hands‑on experience developing in SQL, with a focus on building and maintaining ETL pipelines.
- At least 2 years of analytical experience interpreting large data sets to derive actionable insights.
- Demonstrated ability to convey technical or analytical concepts to both technical and non‑technical audiences, tailoring communication style to the stakeholder group.
- Proficiency in a statistical programming language such as Python or R, or comparable data‑science scripting languages.
- Experience with data visualization and business intelligence tools (e.g., Looker, Tableau, Power BI, Chartio) to create clear, impactful dashboards.
- Strong relational skills, with excellent written and verbal communication abilities.
Preferred Qualifications & Nice‑to‑Have Skills
- Experience working in a subscription‑based, SaaS, or streaming environment, especially with complex pricing structures.
- Familiarity with data governance frameworks and regulatory compliance standards (e.g., GDPR, CCPA).
- Knowledge of cloud data platforms such as Snowflake, Redshift, or BigQuery.
- Exposure to agile project management methodologies and tools like JIRA or Asana.
- Certification in data analytics, data engineering, or related fields (e.g., Google Data Engineer, Microsoft Certified: Data Analyst).
Core Skills & Competencies
- Analytical Thinking: Ability to dissect complex data problems, identify root causes, and propose data‑driven solutions.
- Attention to Detail: Meticulous approach to data entry, validation, and documentation to ensure zero‑error delivery.
- Collaboration: Proven track record of working effectively with cross‑functional teams, building trust, and influencing outcomes without direct authority.
- Problem Solving: Proactive mindset that anticipates potential data issues and implements preventive measures.
- Time Management: Skillful at juggling multiple priorities, meeting tight deadlines, and delivering high‑quality work under pressure.
- Technical Proficiency: Comfortable navigating relational databases, writing complex SQL queries, and automating repetitive tasks using scripts.
Career Growth & Learning Opportunities
hirequest invests heavily in the professional development of its employees. As a Senior Remote Data Entry & Virtual Assistant Analyst, you will have access to:
- Mentorship from senior data architects and product leaders.
- Internal training programs covering advanced SQL, data modeling, cloud data engineering, and emerging analytics technologies.
- Opportunities to contribute to high‑visibility projects that directly impact revenue and customer experience.
- Pathways to transition into senior data engineering, analytics management, or product strategy roles as you demonstrate expertise and leadership.
Work Environment & Culture at hirequest
Our remote workforce is built on a foundation of trust, flexibility, and inclusion. We celebrate diverse perspectives and encourage a culture where every voice is heard. Key aspects of our culture include:
- Flexibility: Fully remote position with flexible working hours that accommodate different time zones and personal schedules.
- Collaboration: Regular virtual team huddles, cross‑departmental workshops, and digital coffee chats to foster connection.
- Innovation: A “data‑first” mindset that empowers teams to experiment, iterate, and drive continuous improvement.
- Well‑Being: Access to mental‑health resources, wellness stipends, and virtual fitness classes.
- Diversity & Inclusion: Commitment to building an inclusive workplace where people from all backgrounds can thrive.
Compensation, Perks & Benefits
hirequest offers a competitive compensation package that reflects your experience and the value you bring to the organization. While exact figures are tailored to each candidate, you can expect:
- Base salary aligned with market benchmarks for senior data roles.
- Performance‑based bonuses tied to project milestones and business outcomes.
- Comprehensive health, dental, and vision coverage.
- Retirement savings plans with company matching contributions.
- Generous paid time off and holiday policies.
- Professional development budget for courses, certifications, and conferences.
- Technology stipend to equip your home office with the tools you need to succeed.
How to Apply
Ready to make an impact at hirequest? Follow these steps to submit your application:
- Click the “Apply Now” button below.
- Upload your updated resume and a tailored cover letter that highlights your relevant experience.
- Complete any short assessments or questionnaires that appear during the application process.
- Submit your application and await a confirmation email.
Our recruiting team will review your materials promptly. Qualified candidates will be contacted for a virtual interview and next steps.
Join hirequest and Shape the Future of Streaming
If you are passionate about data integrity, love solving complex problems, and thrive in a collaborative remote environment, hirequest wants to hear from you. This is more than a data entry role—it’s an opportunity to influence the subscriber experience for millions of viewers worldwide. Apply today and become a key player in the next chapter of digital entertainment.
Apply for this job