Sky High is currently seeking a Senior Project Manager to join our remote team. This is a unique opportunity to be part of a young, pioneering, and rapidly growing company that cares about your career advancement. As an official Oracle NetSuite Alliance Partner, we've led 65+ NetSuite implementations with a 100% customer satisfaction rate — and we're now expanding into AI-driven tools that help clients get more value out of their NetSuite investment.
Perks at Sky High:
- Work remotely from anywhere in Canada
- Work outside Canada for up to 60 days per year
- Flextime
- Benefit from our group insurance after just three months
- End of year discretionary bonuses
- 4 weeks vacation, 5 personal/sick days, and your birthday off
- Access to Dialogue, Canada's leading virtual care provider, from day one
Role Overview
- The Senior Project Manager leads complex, multi-workstream NetSuite implementations from kickoff to post-go live.
- You'll coordinate cross-functional teams, own senior client relationships, and keep projects on time, in scope, and aligned to business goals.
- You'll also assist in building out processes designed to help future more complex engagements run smoothly.
Qualifications for role
- Bachelor's degree in Business Administration, Information Systems, Project Management, or a related field.
- 4-5+ years managing ERP implementation projects, with proven ownership of the full project lifecycle.
- Experience managing budgets, timelines, and cross-functional resources on medium to large-scale ERP engagements.
- Strong communication skills, with the ability to manage senior client stakeholders and internal teams alike.
- Proven organizational skills and a track record of keeping complex projects on track.
- Comfortable managing multiple concurrent projects and competing priorities.
- Proficiency with Microsoft Word, Excel, PowerPoint, and project management tools (e.g., Wrike, Smartsheet, Microsoft Project, Asana, or similar).
It's a plus, though not required, if you also have:
- Prior experience in a NetSuite project environment.
- PMP, CSM, or other relevant certifications.
- Familiarity with both Agile and Waterfall delivery methodologies.
- Experience mentoring other project managers.
- Experience managing executive-level stakeholders and escalations.
Key Responsibilities
1. Project Planning & Execution (30–35%)
- Define project scope, objectives, and success criteria with stakeholders.
- Build project plans covering timelines, resources, and risk.
- Coordinate cross-functional teams to execute complex engagements.
- Adjust plans as priorities shift.
2. Client Relationship Management (25–30%)
- Serve as the main point of contact for clients.
- Manage expectations so deliverables stay aligned with business goals.
- Run status meetings and give transparent updates on progress and issues.
- Resolve client concerns quickly to build long-term trust.
3. Team Leadership & Collaboration (20–25%)
- Lead project teams and set a collaborative, high-performance tone.
- Assign work and keep the team aligned to objectives.
- Mentor team members, including junior PMs, and support their growth.
- Resolve conflicts that threaten project progress.
4. Quality Assurance & Continuous Improvement (10–15%)
- Apply quality controls so deliverables meet Sky High's standards.
- Run post-project reviews to capture lessons learned.
- Stay current on industry trends and PM best practices.
- Push for continuous improvement across the team.
Why Sky High
- At Sky High, no two days look the same. You'll sharpen your functional, technical, and leadership skills fast, working alongside a small team of talented consultants who care about doing right by clients.
- Your input matters here, we're small enough that it shows up in how we run projects, and we're growing fast enough that there's real room to grow with us.