Job Summary:
The Sr. Programming Trainer enhances the competencies of our training department by designing and conducting training programs with a primary focus on our partners and customers. Responsible for performing training needs assessments, conducting needs analysis, designing curriculum and learning materials, and managing all phases of training delivery.
Essential Functions:
Analysis
Analyze customer training needs
Evaluate the strengths and weaknesses of the current curriculum
Establish complete and robust learning development plans
Identify structure and ideal delivery method for iBase-t as a company
Work closely with the Documentation department, Product Management, Implementation Services, and the Partner channel to translate all analysis into educational offerings which guide the partner and customer in the successful adoption, implementation, integration, and use of the Solumina product
As appropriate, increase iBase-t on-demand/on-line training and documentation offerings to facilitate partner and customer learning
Develop metrics to assess needs and impact of training on customer performance, satisfaction, and retention
Determine methods to ensure incorporation of taught skills and techniques into customer work behavior and installed accounts
Design
Plan, schedule, and participate in the development of educational offerings and all related materials in response to product releases and partner and customer needs
Periodically review ongoing programs to ensure they accurately reflect the current functionality of the software
Stay abreast of new trends and tools in partner and customer training
Delivery
Set up, configure, and maintain necessary equipment to support training courses
Set up, configure, and maintain necessary processes and cloud services to support virtual instructor led delivery
Direct structured, engaging, and effective learning experiences and monitor their quality results
Deliver training courses, virtual and on premise.
Requirements:
Familiarity with traditional and modern training methods, tools and techniques
Knowledge of large-scale, discrete manufacturing – experience in MES, SQM, or MRO is required
Exceptional communication and interpersonal skills
Ability to present complex information to a variety of audiences
Proven experience in designing multiple educational offerings in a corporate setting
Extensive knowledge of instructional design theory and learning principles
Proven ability to master the full training cycle
Enthusiasm for learning things and teaching others
Demonstrated focus on making the learning process flexible, fast-paced and enjoyable
Experience developing and delivering Virtual Instructor Led courses
Exposure to learning management software
Review and understand the Application user interface and integration for Manufacturing Execution System (MES) processes and the ability to discuss its benefits with customers.
Requires experience in manufacturing processes, information systems, and system implementation methodologies
Developing effective, maintainable code on time
Designing, coding, and testing new features
Understand application schema logical and physical models
Resolve software issues in terms of functionality, usability, performance
Develop and implement systems interfaces, application configurations, specific customizations, data load, data migration, and application upgrade for assigned projects, as required by project requirements.
Works in a team environment
Sound decision making and organizational skills
Proficiency in MS Office and in database software
Demonstrate a general understanding of various software development tools and structure (e.g. Kong, REDIS, Mongo DB, Kubernetes, and APIs.)
Ability to travel as needed
Required Education/Experience:
Bachelor’s degree in a technical or business discipline; or equivalent
5+ years developing and delivering software product training courses, preferably for external customers
Proficient knowledge of Java, JavaScript, Spring, Hibernate, Database (Oracle and SQL Server), and PLSQL/TSQL
Knowledge of React.js, Redux, and Web UI Frontend development
Excellent communication and customer relations skills, both written and oral
Availability to travel outside the home city at least 50% of the time, internationally 25% of the time.
Work Authorization/Security Clearance Requirements:
Must be a US citizen
Bachelor's degree in technical or business discipline; 5+ years developing and delivering software product training; proficiency in Java, JavaScript, Spring, Hibernate, Oracle, SQL Server, PLSQL/TSQL, React.js, Redux; US citizenship; 50% travel.
Key Responsibilities
- designing training programs
- delivering training courses
- analyzing training needs
Skills & Tools
Java, JavaScript, Spring, Hibernate, Oracle, SQL Server, PLSQL/TSQL, React.js, Redux, Kong, REDIS, MongoDB, Kubernetes, APIs, MS Office
Job Details
- Category: Education services
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — United States
- Languages: English
About iBase-t
A software company providing training and solutions for manufacturing execution systems. — Industry: Information Technology