Senior Product Manager, MyConnect
Location: Remote (U.S.)
Travel Required: Up to 25%
Salary Range: 175K-200K
Shape the Future of the Frontline Experience. Build Products That Matter.
Securitas is seeking a strategic, customer-obsessed, and results-driven Senior
Product Manager to lead the vision, roadmap, and execution of MyConnect, our
digital experience platform designed for security officers.
This role will own the strategy and evolution of a product that supports
thousands of frontline employees across North America, helping to improve
engagement, communication, and the overall employee experience. Working at the
intersection of technology, operations, and user experience, this leader will
partner closely with Engineering, Design, Operations, Marketing, and executive
leadership to deliver measurable business and customer outcomes.
Success in this role will be measured by product adoption, user engagement,
employee satisfaction, operational impact, and the ability to deliver innovative
solutions that make it easier for our security officers to succeed every day.
What You'll Do
Own Product Strategy & Vision
Define and execute the product vision, strategy, and roadmap for MyConnect,
ensuring alignment with business priorities, employee needs, and Securitas'
broader digital transformation objectives.
Partner with executive leadership and cross-functional stakeholders to
identify opportunities, prioritize investments, and deliver measurable
customer and business outcomes.
Drive Customer-Centered Product Development
Develop a deep understanding of security officers and frontline operational
workflows through customer research, field engagement, analytics, and
experimentation to identify opportunities that improve the employee
experience.
Lead product discovery and decision-making using customer insights and data
to deliver intuitive, high-impact solutions that drive adoption and
engagement.
Lead Product Execution & Innovation
Collaborate closely with Engineering, Design, Operations, and other business
partners to deliver products from concept through launch, define success
metrics, and continuously optimize performance.
Champion modern product management practices while leveraging AI and emerging
technologies to improve digital experiences, operational efficiency, and
business results.
Who You Are
An ideal candidate brings:
Bachelor's degree or equivalent experience.
7+ years of product management experience.
Experience leading cross-functional teams through the full product lifecycle.
Strong strategic thinking combined with hands-on execution.
Excellent communication and stakeholder management skills.
Experience using customer research, analytics, and experimentation to inform
product decisions.
Experience partnering closely with software engineering and UX teams.
Demonstrated ability to influence stakeholders and drive alignment across
diverse teams.
Experience leveraging AI tools in everyday work and incorporating AI or other
emerging technologies into product strategies.
Experience That Sets You Apart
Experience building and scaling mobile applications.
UX experience, training, or a strong understanding of user-centered design
principles.
Experience working within startup, consulting, and medium-to-large enterprise
environments.
Global product management experience.
Experience supporting workforce management, field service, operations,
logistics, or frontline workforce technology platforms.
Experience leading AI-enabled products or digital transformation initiatives.
Experience scaling enterprise software platforms serving large, distributed
user populations.
Why Securitas?
At Securitas, we help make the world a safer place. As Senior Product Manager,
MyConnect, you'll have the opportunity to shape a digital experience used daily
by thousands of security officers, helping improve engagement, communication,
and the overall frontline employee experience.
You'll join a global organization committed to innovation, continuous
improvement, and empowering its people through technology. Your work will
directly influence the future of how Securitas supports and connects its
frontline workforce.
If you're passionate about building customer-centric products, leveraging
technology to solve real-world challenges, and creating experiences that make a
meaningful impact, we'd love to hear from you.
Securitas is committed to equal employment opportunity. All qualified applicants
will receive consideration without regard to race, color, religion, age, sex,
sexual orientation, gender identity, national origin, pregnancy, genetic
information, disability, protected veteran status, or any other legally
protected characteristic.
#AF-SSTA
Senior Product Manager / Securitas Security / AUSTIN TX / TXDPS License # B03944
Make an Impact at Securitas USA
Securitas USA employees come from all walks of life, bringing a variety of
skills, experiences, and perspectives. United by a shared purpose, we help make
the world a safer place. We provide security services to meet the unique needs
of our clients to help safeguard their people and assets.
At Securitas USA, our core values are the foundation of everything we do.
Represented by the three red dots in our logo, Integrity, Vigilance, and
Helpfulness guide how we serve our clients, support our colleagues, and engage
with our communities.
Integrity
We act with honesty, accountability, and professionalism in everything we do,
and we foster a culture where transparency, respect, and ethical behavior are
expected.
Vigilance
We stay alert, aware, and attentive to our surroundings. Through observing and
reporting, our employees help identify potential risks and respond to situations
that may impact safety and security.
Helpfulness
We are approachable and service-oriented, whether assisting a client, colleague,
or member of the community.
Securitas USA is committed to equal employment opportunity. All qualified
applicants will receive consideration for employment without regard to race,
color, religion, age, sex, sexual orientation, gender identity, national origin,
pregnancy, genetic information, disability, status as a protected veteran, or
any other applicable legally protected characteristic.
Reasonable Accommodation: Securitas USA is committed to the full inclusion of
all qualified individuals. In keeping with our commitment, Securitas USA will
take steps to assure the people with disabilities are provided with reasonable
accommodations. Accordingly, if reasonable accommodation is required to fully
participate in the job application or interview process, to perform the
essential functions of the position, and/or to receive all other benefits and
privileges of employment, please contact PrivacyRequests@securitasinc.com.
Our Company Mission:
Securitas’ mission is to protect homes, workplaces, and communities by providing
the security services they need to protect their assets, safeguard their people,
and maintain their ability to generate profits.
Our Values:
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the
foundation for our employees to build trust with customers, colleagues, and the
surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their
premises and valuables. We don’t compromise on integrity and create an open
forum for our employees and customers to voice opinions, report improprieties,
and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and
often notices things that others don’t. Their vigilance is necessary in order to
be aware of potential risks or incidents that may take place on our customers’
premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always
ready to help if an incident occurs that requires intervention regardless of
whether or not it is directly related to their job.