This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).
Do you have the career opportunities as a(an) Senior Product Analyst you want with your current employer? We have an exciting opportunity for you to join Parallon which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Job Summary and Qualifications
As a Senior Product Analyst, you will be responsible for collaborating with Customer Service Operations (CSO) appropriate line of business to create, support or enhance applications supported by the CSO IT&S. You will be a crucial member in the systems development lifecycle from discovery to implementation as you work with project team members and operational leaders to define and clarify requirements, design the functional solution, identify and resolve project issues, and ensure the solution meets the intended goals.
In this role you will:
- Leads efforts for new development and new functionality for enterprise applications supported by HCA and CSO IT&S.
- Serves as liaison between business owners and Development Solutions
- Defines project requirements by identifying milestones and phases
- Creates and maintains application support documentation, including disaster recovery, user provisioning, application functionality and architecture
- Manage and participate in functional, unit and user acceptance testing of business applications including the creation and maintenance of test cases
- Collaborate with operational teams and leaders.
- 25% travel to service centers and/or other facilities for onsite work with project members
What qualifications you will need:
- Bachelor’s degree in information systems or healthcare-related field is preferred.
- Worked in a high volume, high stress environment.
- Five or more years of relevant experience as business analyst or product analyst on increasingly challenging projects for application development in revenue cycle is preferred
- Successful experiences in understanding end-user business perspectives and translating to create user models, use cases, user interface designs, and business process improvements
- Strong healthcare revenue cycle operational knowledge
- Strong collaboration, facilitation, data analysis and negotiation skills
- Ability to communicate clearly and concisely in a variety of media
- Nice to have: Experience with interfaces from transaction-based systems
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Senior Product Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Bachelor's degree in information systems or healthcare preferred; 5+ years relevant experience as business or product analyst preferred; healthcare revenue cycle knowledge; strong collaboration, data analysis, and communication skills; 25% travel.
Key Responsibilities
- defining project requirements
- creating support documentation
- managing testing
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — United States or Florida or Georgia or Idaho or Kansas or Kentucky or Missouri or Nevada or New Hampshire or North Carolina or South Carolina or Tennessee or Texas or Utah or Virginia
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
- Generous parental leave
About Parallon
A healthcare services company providing full-service revenue cycle management and patient account resolution for HCA Healthcare. — Industry: Healthcare