About Skillspath
At skillspath, we are redefining the future of industrial automation and sustainable packaging. Our mission is to transform isolated work‑cells into fully integrated, end‑to‑end solutions that are safe, intuitive, and effortlessly maintainable. By marrying cutting‑edge mechatronics with a relentless focus on sustainability, we empower our customers to reduce waste, lower energy consumption, and accelerate time‑to‑market for their products. Our culture is built on the pillars of Customer Obsession, Innovation, and Operational Excellence, and we are looking for passionate professionals who want to make a tangible impact on the world.
About the Role
As a Senior Operations Engineer in our Mechatronics & Sustainable Packaging Customer Experience organization, you will be the linchpin that connects product development, deployment, and support. You will own the end‑to‑end lifecycle of our automation solutions, ensuring that each installation is executed flawlessly, every system performs at peak efficiency, and our customers’ voices are heard and acted upon. This is a high‑visibility, travel‑heavy role that will take you across North America—and potentially overseas—to oversee deployments at new facilities and existing fulfillment centers.
Why This Role Matters
- Drive the transformation of standalone work‑cells into integrated, scalable solutions that deliver measurable business value.
- Own the coordination and execution of installation, commissioning, and performance ramp‑up, freeing engineering teams to focus on system optimization.
- Champion continuous improvement initiatives that reduce deployment cycle times, enhance safety, and boost productivity.
- Serve as the primary liaison between skillspath’s engineering, product, and customer teams, synthesizing feedback to shape future product roadmaps.
Key Responsibilities
- Deployment Leadership: Plan, schedule, and execute the installation and commissioning of mechatronics solutions at both newly constructed sites and operational fulfillment centers.
- Performance Ramp‑Up: Monitor system performance in the field, identify bottlenecks, and collaborate with engineering to implement corrective actions.
- Continuous Improvement: Generate and implement ideas that shorten deployment cycle times, improve safety metrics, and increase overall productivity.
- Data & Metrics: Design, implement, and maintain performance metrics; collaborate with BI/Data Engineering teams to refine data sources and ensure data integrity.
- Stakeholder Communication: Provide clear, timely reporting of key performance indicators to internal teams and external customers.
- Customer Voice: Build strong relationships with customers, capture their feedback, and translate it into actionable insights for product and design teams.
- Quality & Standards: Own the quality of your program or region, setting standards and maintaining compliance with skillspath’s rigorous safety and operational guidelines.
- Travel & On‑Site Presence: Travel up to 75% of the time across North America, with occasional international assignments, to lead on‑site deployments and support.
Essential Qualifications
- Minimum of 5 years of experience managing large, complex projects in automation or material handling environments.
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related STEM field.
- Strong technical background in automated or non‑automated material handling equipment, with hands‑on experience in installation and commissioning.
- Demonstrated ability to travel extensively (≥75% of the role) and work in dynamic, sometimes noisy and temperature‑variable environments.
- Physical capability to lift up to 49 lbs, perform repetitive lifting, and stand/walk for extended periods.
- Excellent communication skills, both written and verbal, with the ability to translate technical concepts for diverse audiences.
Preferred Qualifications
- Master’s degree in Engineering, Operations, Supply Chain, Business Administration, or an equivalent STEM discipline.
- Experience with Lean Management, Six Sigma, or other continuous improvement methodologies.
- Proficiency in project management tools (e.g., MS Project, Primavera) and data analysis platforms (e.g., Power BI, Tableau).
- Prior experience in a customer‑facing role within a large, global organization.
Skills & Competencies
- Technical Acumen: Deep understanding of mechatronic systems, robotics, PLC programming, and industrial networking.
- Project Management: Proven track record of delivering projects on time, within scope, and within budget.
- Problem Solving: Ability to diagnose complex technical issues quickly and propose effective solutions.
- Customer Focus: Passion for listening to customers, turning feedback into actionable improvements, and delivering exceptional service.
- Leadership: Experience leading cross‑functional teams, mentoring junior engineers, and driving consensus.
- Adaptability: Comfortable working in fast‑paced, evolving environments and managing multiple priorities simultaneously.
Career Growth & Learning Opportunities
At skillspath, we believe in nurturing talent and fostering continuous learning. As a Senior Operations Engineer, you will:
- Progress into senior leadership roles such as Program Manager, Director of Deployment, or Vice President of Customer Experience.
- Participate in skillspath’s internal leadership development programs, including mentorship, coaching, and cross‑functional projects.
- Access to industry conferences, certifications (e.g., PMP, Six Sigma Green/Black Belt), and specialized training in advanced mechatronics.
- Opportunity to shape skillspath’s product roadmap by providing field insights and influencing design decisions.
Work Environment & Culture
Skillspath thrives on collaboration, transparency, and a shared commitment to sustainability. Our teams work in a supportive, inclusive environment where diverse perspectives are valued. We encourage:
- Open communication across all levels.
- Innovation through experimentation and data‑driven decision making.
- Work‑life balance, with flexible scheduling options where possible.
- Community engagement initiatives that promote environmental stewardship.
Compensation & Benefits
While specific compensation varies by location and experience, skillspath offers a competitive total rewards package that includes:
- Base salary ranging from $107,600 to $177,900 per year, adjusted for geographic market.
- Performance‑based bonuses and equity options to share in skillspath’s growth.
- Comprehensive medical, dental, and vision coverage for employees and eligible dependents.
- Generous paid time off (PTO), including vacation, sick leave, and personal days.
- 401(k) retirement plan with company match.
- Maternity and parental leave options, along with adoption assistance.
- Professional development stipend and tuition reimbursement for relevant courses.
- Employee wellness programs, including on‑site fitness classes and mental health resources.
- Travel allowances and per diem for on‑site assignments.
How to Apply
Ready to join skillspath and shape the future of sustainable automation? Submit your application through our careers portal or click the link below to apply directly:
Closing Statement
We are looking for a proactive, customer‑obsessed engineer who thrives in a dynamic, travel‑heavy environment and is eager to drive continuous improvement across the entire product lifecycle. If you are passionate about mechatronics, sustainability, and delivering world‑class customer experiences, we want to hear from you. Join skillspath and help us build the next generation of integrated automation solutions that make a real difference in the world.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need accommodations during the application or hiring process, please let us know. We look forward to welcoming you to the skillspath family.
Job ID: A3035658