Job Title: Senior Network Operations Engineer
Work Location: 145 Broadway, Cambridge, MA 02142
Job Description:
Akamai Technologies, Inc. is hiring for the following role in Cambridge, MA
(multiple openings): Senior Network Operations Engineer Diagnosing and solving
difficult content delivery and networking challenges; Working on deployment,
configuration, operationalization, and maintenance of Akamai networks and
products; Identifying and implementing process improvements along with an
excellent troubleshooting mindset to resolve complex technical issues;
Escalating internally and externally to resolve mapping issues, monitor quality
of Akamai mapping network; Developing alerts and dashboards that enable
monitoring of network/mapping issues; Collaborating on traffic optimization and
network design; Providing technical and product support for customer issues and
handling the SME role during internal technical incidents; Developing and
maintaining tools, documentation, and procedures to support the operation of a
large scale network infrastructure. Telecommuting permitted from anywhere in the
United States. AG0328
#LI-DNI
Required Qualification:
Master’s degree or foreign equivalent in Computer Science, Software Engineering,
IT, Electrical Engineering, Electronics Engineering, Computer Engineering,
Computer Networking, Telecommunication Networks, or Telecommunications
Engineering, plus two (2) years of experience in the job offered or closely
related engineering role.
Alternatively, employer will accept a Bachelor’s degree or foreign equivalent in
Computer Science, Software Engineering, IT, Electrical Engineering, Electronics
Engineering, Computer Engineering, Computer Networking, Telecommunication
Networks, or Telecommunications Engineering, plus five (5) years of experience
in the job offered or closely related engineering role.
Must have: Two (2) years of experience with the following: GSM/CDMA/LTE network
operations and maintenance; transmission systems including STM 1-4, CPAN, UHF,
and MW; network troubleshooting and fault analysis; routing, signaling, and data
communications protocols such as TCP/IP, DHCP; monitoring network traffic and
capacity management; and preparing and updating technical documentation for
compliance.
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your
favorite series, or managing your savings, we're the engine behind the scenes.
We provide the world's most distributed platform from Cloud to Edge to help the
giants of the digital world work faster and stay more secure, making the
internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's
most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because
behind every great digital experience is a massive hidden challenge. And we're
the ones who solve it. When millions of people hit play or pay, Akamai ensures
it just works.
Benefits at Akamai: We support your health, well-being, finances, and life
beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing
employees with an exceptional workplace experience. It's not about telling
employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home,
in an office, or a combination of both.
Connect with us on social and see what life at Akamai is like!
Compensation
Akamai is committed to fair and equitable compensation practices. For US based
candidates only - the base salary for this position ranges from $138382-$181300
/year; a candidate’s salary is determined by various factors including, but not
limited to, relevant work experience, skills, certifications and location.
Compensation for candidates outside the US will vary. The compensation package
may also include incentive compensation opportunities in the form of annual
bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP).
Akamai provides industry-leading benefits including healthcare, 401K savings
plan, company holidays, vacation (in the form of PTO), sick time, family
friendly benefits including parental leave and an employee assistance program
including a focus on mental and financial wellness; Eligibility requirements
apply.