We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.
We are seeking a highly experienced and dynamic Sr. Program Manager to join our organization. In this role, you will spearhead Crate and Barrel's strategic Warehouse Modernization initiative, driving our Supply Chain capabilities from initial discovery through full-scale delivery to position the organization for accelerated growth. In this high-impact role, you will lead cross-functional teams through complex lifecycles, cultivate organizational agility through agile frameworks, and deliver clear, data-driven insights to executive stakeholders. The ideal candidate will have a proven track record for enterprise WMS implementations, exceptional cross-functional leadership, a passion for executing high quality work, and driving organizational agility and continuous improvement.
This position is fully remote
This role is an Individual Contributor position
A day in the life as a Senior Technical Program Manager...
Oversee the planning, execution, and delivery of the Warehouse Modernization and Transportation Modernization strategic initiatives using agile methodologies, ensuring alignment with business goals
Monitor overall program progress, manage interdependencies, identify and mitigate risks, and provide comprehensive status reports to stakeholders, including leadership
Collaborate with stakeholders to identify and mitigate risks, resolve issues, and make data-driven decisions to optimize project outcomes
Partner closely with product management, engineering, and design leadership from discovery through delivery and execution
Contribute to the development and implementation of program management and agile best practices across the organization
Lead large cross-functional teams, fostering a collaborative and high-performance environment
Mentor other program managers or agile practitioners within the organization
Facilitate complex planning sessions and problem-solving workshops
Drive continuous improvement initiatives within program execution and agile practices
What you'll bring to the table...
Hands-on functional experience leading, or managing Warehouse Management Systems (WMS) and broader Supply Chain Execution solutions (e.g., TMS, YMS, ERP integrations)
Proven track record of successfully implementing, scaling, and managing cloud-native/SaaS solutions from either the software vendor or client side, with deep familiarity with SaaS release cycles and configuration models
Deep expertise in program & agile methodologies (e.g., Scrum, Kanban, SAFe, Lean)
Strong executive communication & influencing skills, with the ability to engage senior leadership
Advanced stakeholder management capabilities across various levels and functions
Proven delivery management skills for complex programs
Ability to manage program scope, budget, timelines, and quality effectively
Excellent problem-solving, risk management, and dependency management skills
We'd love to hear from you if you have...
8+ years of experience in a technology environment
5+ years of experience in managing complex programs or in a senior agile role (e.g., Senior Scrum Master, Agile Coach)
Bachelor’s degree in a related field or equivalent work experience; Relevant certifications (PMP, PgMP, SAFe) are a plus
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
8+ years in technology and 5+ years managing complex programs or in a senior agile role. Requires WMS and supply chain solutions experience, agile expertise, executive communication, and program delivery skills.
Key Responsibilities
- overseeing initiatives
- monitoring progress
- mentoring managers
Skills & Tools
Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Yard Management Systems (YMS), Enterprise Resource Planning (ERP), SaaS, Scrum, Kanban, SAFe, Lean
Job Details
- Category: Project and Program Management
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Illinois, United States
- Languages: English
About Crate and Barrel
A modern home furnishings retailer offering responsibly sourced furniture, housewares, and decor through stores and digital channels. — Industry: Retail and Wholesale