Job Description:
• Develop and maintain strategic roadmaps for the Epic and clinical informatics portfolio
• Review Epic vendor roadmaps and upcoming features to assess applicability, opportunity, and fit
• Identify project and program risks, develop mitigation plans, and engage cross-functional partners to resolve issues
• Translate business requests and requirements into clear, actionable project deliverables
• Lead creation and fulfillment of use cases, business and functional requirements, and technical specifications
• Partner with Project Managers on tasks, sequencing, and estimates for strategic and financial workstreams
• Support vendor upgrades, system changes, and environment maintenance procedures from a strategic and financial planning perspective
• Analyze current-state processes and define future-state processes with clinical, business, and reporting users
• Identify and document process and data gaps
• Own project deliverables including use cases, business requirements, scope documents, gap analyses, and impact assessments
• Participate in annual budgeting, capital processes, and quality improvement activities
• Track Epic software costs, contracting, and procurement
• Coordinate activities across CVS Health and vendor staff resources
• Provide guidance and direction to project teams on planning, execution, and standards
• Bridge communication between technical and non-technical stakeholders
• Build and maintain relationships with business partners, vendors, and senior stakeholders
Requirements:
• 7–10 years of related experience in healthcare, strategy, finance, or healthcare IT/informatics
• Experience supporting or working with an Epic (EHR) and/or healthcare delivery settings
• Strong analytical, problem-resolution, and interpersonal skills
• Demonstrated experience with strategic planning, roadmap development, and portfolio or financial management within a healthcare IT or informatics setting
• Experience working on large, cross-functional projects
• Strong knowledge of clinical applications and the healthcare industry
• Demonstrated ability to bridge communication among technical and non-technical project staff and customers
• Strong executive presence with experience presenting to and building relationships with senior stakeholders across a large enterprise
• Experience participating in budgeting, capital planning, or financial portfolio management
• Bachelor's degree or equivalent relevant experience
• Hands-on Epic experience
• Experience with JIRA, Confluence, or similar project and intake management tools
• Experience with vendor contracting, procurement, or cost accounting in a healthcare or enterprise IT setting
Benefits:
• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being
• CVS Health bonus, commission or short-term incentive program
• Equity award program