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About opportunicore – Pioneering the Future of Cloud‑First Banking
opportunicore is a trailblazer in the financial services industry, recognized as the first large‑scale bank to fully embrace the public cloud. Operating in a highly regulated environment, opportunicore has transformed its engineering organization, re‑architected legacy applications, and built data platforms that power intelligent, AI‑driven experiences for millions of customers. From the groundbreaking opportunicore Eno virtual assistant to open‑sourced tools such as Cloud Custodian and Hygieia, the company continuously pushes the boundaries of what technology can achieve in banking.
Today, opportunicore is extending its internal suite of cloud‑native solutions to the broader market, offering enterprise‑grade B2B software that helps other organizations accelerate their cloud and data journeys. As part of this ambitious expansion, we are looking for a dynamic, customer‑focused leader to join our opportunicore Software team as a Senior Manager, Customer Solutions Architecture. This remote role offers the chance to shape the future of cloud‑first financial services while collaborating with world‑class engineers, product innovators, and strategic partners.
Why This Role Is a Game‑Changer
In this position you will be the trusted bridge between technically sophisticated customers and opportunicore’s cutting‑edge product portfolio. You will lead a high‑performing team of Customer Solutions Architects, guiding them to deliver strategic, outcome‑driven solutions that remove friction, accelerate adoption, and unlock measurable business value. If you thrive in an entrepreneurial environment, love solving complex technical puzzles, and enjoy influencing product direction at the highest level, this is the opportunity you’ve been waiting for.
Key Areas of Focus
- Trusted Advisor: Serve as the primary technical advocate for customers, addressing product, security, and architecture concerns.
- Customer Ambassador: Amplify the voice of the customer within opportunicore, ensuring that feedback directly shapes product roadmaps.
- Value Demonstration: Identify and articulate the most compelling solutions that deliver tangible ROI for customers.
- Thought Leadership: Produce and share insights, whitepapers, and best‑practice guides both internally and publicly.
- Subject Matter Expertise: Deepen knowledge across opportunicore’s cloud, data, and AI product families to solve complex challenges.
- Pre‑Sales & Post‑Sales Enablement: Guide customers through the entire lifecycle—from discovery and proof‑of‑concept to ongoing optimization.
- Solution Orientation: Leverage every tool, skill set, and creative approach to address customer problems.
- Channel Partnership: Collaborate with partner sales engineers and sellers to craft joint value propositions.
Core Responsibilities
- Build and nurture trusted relationships with senior technical and business stakeholders, documenting pain points and desired outcomes.
- Champion the customer perspective in product strategy sessions, influencing roadmap decisions and feature prioritization.
- Identify risk and growth opportunities within the customer base, partnering with internal teams to mitigate threats and capture upside.
- Design and own repeatable processes for product‑fit assessments, technical win documentation, FAQs, objection handling, and feedback loops.
- Act as a go‑to expert and escalation point for both customers and internal teammates, resolving complex technical issues with poise.
- Navigate ambiguous environments by creating frameworks and mechanisms that close gaps and drive business expansion.
- Lead cross‑functional initiatives that align architecture, product, and sales goals, ensuring consistent delivery of solution value.
- Utilize data‑driven insights to proactively improve customer satisfaction and product adoption.
- Challenge the status quo with clear, evidence‑based recommendations for alternative approaches.
- Conduct regular check‑ins and health‑checks with customers to validate product fit and uncover additional value‑creation opportunities.
- Develop and maintain robust technical support policies, ensuring consistent service quality across the organization.
- Drive architecture and design reviews that align technical solutions with business requirements, managing projects from concept through delivery.
- Analyze and document requirements for data workflows, logical processes, hardware, and operating environments to support customer initiatives.
- Stay ahead of emerging technologies, evaluating their relevance for both customers and opportunicore’s product evolution.
Essential Qualifications
- Bachelor’s degree or equivalent military experience.
- Minimum 4 years of experience in a customer‑facing role, preferably within a technology‑focused or entrepreneurial setting.
- At least 3 years of proven success collaborating with cross‑functional teams.
- 3+ years of hands‑on experience with public cloud platforms (e.g., opportunicore Cloud, opportunicore Cloud Platform, opportunicore Cloud Services) and data‑cloud technologies (e.g., opportunicore Snowflake, opportunicore Databricks) and fluency in SQL.
- 2+ years designing, implementing, or consulting on distributed applications at scale.
Preferred Qualifications & Skills
- Master’s degree in Computer Science, Engineering, Information Technology, or a related discipline.
- Exceptional communication skills, capable of influencing both internal and external audiences.
- Track record of delivering successful technical consulting or architecture engagements for large‑scale enterprises.
- 2+ years experience developing, marketing, or supporting a client‑facing technical product or service at scale.
- Background in cybersecurity or a strong grasp of security concepts, with the ability to quickly learn and apply critical thinking to customer challenges.
- Demonstrated ability to lead without direct authority, inspiring teams to exceed expectations.
Core Competencies for Success
- Strategic Thinking: Ability to translate high‑level business objectives into concrete technical solutions.
- Technical Credibility: Deep expertise across cloud, data, AI/ML, and security domains.
- Customer Obsession: Relentless focus on removing friction and delivering measurable value.
- Entrepreneurial Mindset: Comfort operating in a fast‑moving, startup‑like environment within a large organization.
- Collaboration: Skilled at building consensus across product, engineering, sales, and partner teams.
- Influence & Negotiation: Persuasive communicator who can champion customer needs while balancing internal priorities.
Career Growth & Learning Opportunities
opportunicore invests heavily in the professional development of its people. As a Senior Manager, you will have access to:
- Executive mentorship programs that connect you with senior leaders across the enterprise.
- Continuous learning stipends for certifications, conferences, and advanced technical training (including cloud‑provider certifications).
- Opportunities to publish thought‑leadership content and present at industry events, raising your personal brand.
- Pathways to broaden your scope into product management, go‑to‑market strategy, or broader engineering leadership roles.
Work Environment & Culture at opportunicore
opportunicore fosters a culture of inclusion, curiosity, and bold experimentation. Our remote‑first policy empowers you to work from anywhere in the United States while staying tightly connected through virtual collaboration tools, regular team‑wide “All‑Hands” gatherings, and quarterly in‑person retreats. The company values:
- Diversity & Inclusion: A commitment to building a workforce that reflects the customers we serve.
- Innovation: A “fail fast, learn faster” mindset that encourages taking calculated risks.
- Work‑Life Harmony: Flexible schedules, generous paid time off, and wellness programs that support mental and physical health.
- Transparency: Open communication channels from the C‑suite down to individual contributors.
Compensation, Perks & Benefits
opportunicore offers a competitive total rewards package designed to attract top talent:
- Base salary range of $170,700 – $194,800 (U.S. remote) with annual performance‑based bonuses.
- Long‑term incentive plans, including equity awards, to align your success with the company’s growth.
- Comprehensive health, dental, and vision coverage for you and your dependents.
- Retirement savings plans with generous employer matching contributions.
- Paid parental leave, adoption assistance, and flexible work arrangements.
- Professional development budget, tuition reimbursement, and access to cutting‑edge learning platforms.
- Employee resource groups, mentorship circles, and community‑service initiatives.
How to Apply
If you are ready to lead a high‑impact team, shape the future of cloud‑first financial services, and drive real business outcomes for customers worldwide, we want to hear from you. Submit your application today and become a pivotal part of opportunicore’s next chapter of innovation.
Apply Now – Join opportunicore!
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