Job Description
About brighthush
brighthush is a trailblazer at the crossroads of heritage and hyper‑innovation. With a legacy that spans centuries of industrial excellence, we have evolved into a global technology powerhouse that redefines how businesses connect, secure, and scale in the digital age. From industrial automation to cutting‑edge cloud‑native platforms, our portfolio empowers millions of customers worldwide with secure, scalable, and user‑centric solutions. At brighthush, we don’t just build technology; we create ecosystems that protect privacy, champion sustainability, and drive measurable business growth.
Why brighthush?
- Global Reach, Local Impact: Every line of code you write will touch users in over 60 countries, shaping experiences that matter.
- Innovation at Scale: We’re at the forefront of Industry 4.0, leveraging cloud‑native microservices, AI‑driven personalization, and data‑centric design to set new standards.
- Inclusive Culture: Diversity, equity, and inclusion are woven into our DNA. Every voice is heard, and every perspective is valued.
- Growth & Learning: Our learning portal, mentorship programs, and cross‑functional collaboration keep you sharpening skills and exploring new career paths.
- Purpose‑Driven Mission: Beyond profits, we commit to sustainable practices, community outreach, and volunteerism, giving you a chance to make a global impact.
The Role: Senior Manager, Customer Identity & Platform Engineering
As a remote leader on the IT – Customer Engagement team, you will own the end‑to‑end Customer Identity & Access Management (CIAM) platform, backend engineering, and cloud services that power brighthush’s digital ecosystem. Your strategic vision and hands‑on expertise will guide a high‑performing team of software engineers, cloud architects, and product owners, ensuring that our platforms are secure, reliable, and future‑ready.
Key Responsibilities
- Team Leadership & Development: Build, mentor, and inspire a diverse group of engineers and product owners, fostering a culture of collaboration, accountability, and continuous improvement.
- Technology Roadmap: Define and execute a forward‑looking roadmap for CIAM, backend services, and shared platform capabilities that align with brighthush’s business objectives.
- Secure Backend Architecture: Design, develop, and operate robust microservices, APIs, and data pipelines that support web, mobile, and IoT experiences while meeting stringent security and privacy standards.
- Cloud‑Native Excellence: Lead the design and operation of scalable, resilient, and cost‑efficient solutions on our cloud platform, leveraging compute, container orchestration, serverless functions, managed databases, messaging, monitoring, and logging services.
- Platform Reusability: Create reusable platform components and services that enable rapid delivery across multiple product teams, reducing duplication and accelerating time‑to‑market.
- DevSecOps & Automation: Champion best practices in continuous integration, continuous delivery, automated testing, observability, and performance monitoring, ensuring high quality and rapid feedback loops.
- Cross‑Functional Collaboration: Partner with Product Management, Digital Experience, Cybersecurity, Enterprise Architecture, and Data teams to translate business needs into scalable technical solutions.
- Compliance & Governance: Ensure all identity, access, and data handling processes comply with GDPR, CCPA, and other regulatory frameworks, safeguarding customer trust.
- Modernization & Debt Reduction: Identify technical debt, propose modernization initiatives, and drive continuous improvement to enhance engineering efficiency.
- Culture & Mentorship: Foster an inclusive, growth‑oriented environment where engineers feel empowered to innovate, experiment, and learn.
Essential Qualifications
- 10+ years of progressive experience in software engineering, backend development, or platform engineering, with a proven track record of leading high‑performing teams.
- Deep expertise in CIAM technologies, including OAuth 2.0, OpenID Connect (OIDC), SAML, and modern identity platforms.
- Hands‑on experience designing and building cloud‑native backend applications, RESTful APIs, distributed systems, and microservices.
- Proficiency in cloud platform services such as compute, container orchestration, serverless functions, managed databases, messaging, monitoring, and logging.
- Strong background in Kubernetes, containerization, and modern cloud architecture patterns.
- Solid understanding of secure software development practices, threat modeling, and privacy regulations (GDPR, CCPA).
- Demonstrated ability to lead cross‑team technical initiatives while balancing business priorities with engineering excellence.
- Collaborative leadership style with a passion for coaching, mentoring, and building high‑impact teams.
Preferred Qualifications
- Experience with CIAM solutions such as brighthush, brighthush, or brighthush.
- Background in data‑driven identity analytics and user behavior modeling.
- Knowledge of compliance frameworks beyond GDPR/CCPA, such as ISO 27001 or SOC 2.
- Experience scaling platforms to support millions of concurrent users.
- Familiarity with serverless architectures and event‑driven design.
Core Skills & Competencies
- Strategic Thinking & Visionary Leadership
- Technical Architecture & System Design
- Cloud Engineering (compute, container orchestration, serverless)
- Identity & Access Management (OAuth, OIDC, SAML)
- DevSecOps & Continuous Delivery
- Security & Compliance (GDPR, CCPA, ISO 27001)
- Data‑Driven Decision Making
- Communication & Stakeholder Management
- Mentorship & Talent Development
Career Growth & Learning Opportunities
At brighthush, your career path is not linear—it’s a dynamic journey. As Senior Manager, you will:
- Lead strategic initiatives that shape the future of our digital ecosystem.
- Collaborate with senior executives to influence product strategy and technology direction.
- Expand your expertise across cloud, security, and product domains.
- Participate in leadership development programs and executive mentorship.
- Explore lateral moves into product management, enterprise architecture, or global technology strategy.
Work Environment & Culture
Our remote‑first culture empowers you to work from anywhere in the USA while staying connected to a vibrant, global community. You’ll enjoy:
- Flexible work hours that respect work‑life balance.
- Regular virtual team events, hackathons, and knowledge‑sharing sessions.
- A culture that celebrates experimentation, learning from failure, and celebrating successes.
- Access to cutting‑edge tools, cloud credits, and a generous budget for personal development.
- Inclusive policies that support diverse backgrounds, identities, and perspectives.
Compensation, Perks & Benefits
While the exact salary will be determined based on experience and location, the base range for this role is $110,600 – $178,000 annually. In addition to competitive pay, brighthush offers:
- Comprehensive medical, dental, vision, and life insurance.
- Disability coverage and a robust 401(k) plan with company match.
- Employee Stock Purchase Plan (ESPP) to share in our success.
- Generous paid time off, holidays, and personal days.
- Tuition reimbursement and access to our digital learning portal.
- Wellness programs, mental health resources, and flexible spending accounts.
- Discounts on brighthush products and partner offerings.
- Annual merit increases and performance‑based bonuses.
Ready to Shape the Future?
If you thrive on solving complex problems, leading high‑impact teams, and building secure, scalable platforms that touch millions of lives, we want to hear from you. Join brighthush and become part of a legacy that blends innovation, purpose, and community. Apply today and help us build the next generation of digital experiences that empower makers, doers, and everyday heroes worldwide.
Note: This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN, etc.).
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