About Workpinnacle
Welcome to workpinnacle, a global leader in consumer packaged goods (CPG) that transforms everyday products into memorable experiences. With a portfolio that spans beverages, household essentials, and premium lifestyle items, workpinnacle is committed to delivering high‑quality products that resonate with consumers worldwide. Our culture is built on innovation, collaboration, and a relentless focus on customer satisfaction. We empower our teams to think strategically, act decisively, and drive measurable impact across the entire value chain.
As we continue to expand our footprint in the adult beverage sector and beyond, we are seeking a dynamic Senior Manager, Customer Development & Category Analytics to join our remote team. This role is pivotal in shaping workpinnacle’s market strategy, optimizing category performance, and ensuring that our retail partners receive actionable insights that drive sales and profitability.
Key Responsibilities
- Insight Generation & Recommendation: Leverage diverse data sources—including POS, syndicated, and internal shipment data—to uncover actionable insights. Translate findings into clear, data‑driven recommendations that influence product strategy, pricing, and promotional tactics.
- Vendor Program Oversight: Monitor the execution of vendor programs across national chains, ensuring alignment with workpinnacle’s performance goals and compliance standards.
- Analytic Best Practices: Stay abreast of industry trends, emerging analytic tools, and best practices. Champion continuous improvement in data collection, processing, and reporting methodologies.
- Data Analysis & Reporting: Conduct in‑depth analysis to identify issues, trends, or exceptions. Produce comprehensive reports that highlight key performance indicators (KPIs) such as sales, profit margins, and market share.
- Category Performance Tracking: Monitor and analyze category performance metrics. Provide insights on sales velocity, margin contribution, and competitive positioning.
- Performance Metrics Development: Design, communicate, and execute performance metrics and goals. Ensure that metrics are measurable, actionable, and aligned with workpinnacle’s strategic objectives.
- Supply Chain Analysis: Evaluate supplier performance by analyzing lead times, quality metrics, and cost structures. Recommend improvements to enhance supply chain efficiency and reliability.
- Consumer & Market Insight Application: Integrate consumer research and market intelligence into strategic recommendations. Translate consumer behavior patterns into product and marketing strategies.
- Client Satisfaction & Problem Solving: Foster strong relationships with retail partners. Use deep analytics to resolve challenges, enhance satisfaction, and build long‑term collaboration.
Essential Qualifications
- Bachelor’s degree in Business, Economics, Marketing, Statistics, or a related field.
- Minimum of 5 years’ experience in the CPG industry, with a focus on category management and customer development.
- Proven expertise in national chain sales, retail operations, and distributor dynamics.
- Strong foundation in category management principles, shopper insights, and consumer behavior analysis.
- Advanced analytical skills: proficiency in Excel (pivot tables, advanced formulas, VBA) and PowerPoint (data storytelling, slide design).
- Excellent problem‑solving, decision‑making, and quantitative analysis capabilities.
- Demonstrated leadership and assertive decision‑making in a fast‑paced environment.
- Solid understanding of business fundamentals, financial metrics, and profitability analysis.
Preferred Qualifications
- Experience in the adult beverage segment, including knowledge of regulatory compliance and distribution channels.
- Hands‑on experience with syndicated data platforms such as Nielsen or IRI.
- Familiarity with internal shipment data and supply chain analytics.
- Background in market research methodologies (focus groups, surveys, ethnographic studies).
- Track record of collaborating effectively with external retail customers and key suppliers.
Key Skills & Competencies
- Strategic Thinking: Ability to translate data insights into long‑term category strategies.
- Communication: Clear, concise presentation of complex data to stakeholders at all levels.
- Collaboration: Proven success working cross‑functionally with marketing, sales, supply chain, and finance teams.
- Adaptability: Thrive in a dynamic environment with shifting priorities and tight deadlines.
- Customer‑Centric Mindset: Deep commitment to understanding and meeting the needs of retail partners and end‑customers.
- Technical Proficiency: Advanced Excel, PowerPoint, and familiarity with data visualization tools (Tableau, Power BI).
Career Growth & Learning Opportunities
At workpinnacle, we believe that professional growth is a shared journey. As a Senior Manager, you will:
- Lead high‑impact projects that shape workpinnacle’s market presence.
- Mentor junior analysts and cross‑functional teammates, fostering a culture of continuous learning.
- Participate in executive‑level strategy sessions, gaining exposure to top‑tier decision‑making.
- Access internal training programs covering advanced analytics, leadership development, and industry certifications.
- Enjoy a clear career ladder that can lead to Director or VP roles in Category Management, Analytics, or Business Development.
Work Environment & Culture at Workpinnacle
Our remote‑first approach empowers you to work from anywhere while staying connected through:
- Weekly virtual town halls and cross‑team stand‑ups.
- Collaborative digital workspaces (Slack, Teams, Confluence).
- Regular virtual coffee chats and informal networking events.
- A culture that celebrates data‑driven decision making, innovation, and a healthy work‑life balance.
Compensation, Perks, and Benefits
While specific figures are tailored to experience and location, workpinnacle offers a competitive total rewards package that includes:
- Base salary commensurate with market standards for senior analytics roles.
- Performance‑based bonuses tied to category performance and strategic initiatives.
- Comprehensive medical, dental, and vision coverage.
- Tax‑advantaged Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
- Disability and life insurance plans.
- 401(k) retirement plan with company match.
- Tuition reimbursement for relevant courses and certifications.
- Wellness program featuring virtual fitness classes, mental health resources, and wellness stipends.
- Generous parental leave policy and paid sick leave.
- Annual vacation accrual and flexible time‑off policies.
Why Join Workpinnacle?
When you become part of workpinnacle, you join a forward‑thinking organization that values data, creativity, and collaboration. You’ll have the opportunity to:
- Drive tangible business outcomes that influence product launches, pricing strategies, and retail partnerships.
- Work with cutting‑edge analytics tools and data sets that span global markets.
- Be part of a diverse, inclusive team that celebrates diverse perspectives and ideas.
- Enjoy a flexible remote work model that supports your personal and professional life.
- Contribute to a company that is committed to sustainability, ethical sourcing, and community impact.
Ready to Make an Impact?
If you are a data‑savvy, customer‑focused leader ready to shape the future of workpinnacle’s category strategy, we want to hear from you. Apply today and join a team that turns insights into action, and data into growth.
Apply for this job