Job Description:
• Review loan submissions, monitor incoming documents, and verify data collected by Loan Officers or agents
• Obtain loan applications, credit documents, appraisals, and other information to process and complete mortgage loan files
• Organize and input loan information into the company’s Loan Origination System (LOS)
• Maintain open files, order appraisals, send verifications, and acquire borrower and property documentation
• Ensure work quality and compliance with Company policies, procedures, and investor guidelines
• Process loans to meet Company and investor guidelines
• Communicate with escrow, settlement, title, realtor, closing, appraisal management, sales, loan officer, operations, disclosure, underwriting, and docs/funding personnel to resolve issues
• Inform loan officers, agents, and borrowers about discrepancies and loan status
• Review and evaluate credit information to determine acceptability for loan programs
• Pull or verify credit reports and flood certificates
• Submit completed files to the Underwriting Department for approval
Requirements:
• Thorough knowledge of all aspects of mortgage loan processing and underwriting guidelines
• Excellent computer skills and working knowledge of Microsoft Office products
• Strong skill in using office machines such as computers, copiers, and fax machines
• Strong customer service skills
• Extremely high level of organizational skills
• Ability to work on several tasks simultaneously
• Ability to maintain constant contact with borrowers and internal office staff
• Ability to maintain highly confidential borrower information in accordance with the Company’s privacy policy
• Perform duties in accordance with US state and federal laws and regulations
Benefits:
• Comprehensive healthcare plans for you and your family
• Discretionary 401(k) match of 50% of the first 4% of pay contributed
• Fitness, restaurant, retail, and other discounts through the employee portal
• Customized training programs
• Employee referral bonuses
• Educational reimbursement
• Carrington Charitable Foundation community contributions