About brighthush
brighthush is redefining the way the world builds, trains, and deploys artificial intelligence. With a unified, cloud‑native stack that brings GPU orchestration, inference acceleration, storage, networking, and applied AI tools together, we empower developers, researchers, and enterprises to push the boundaries of what’s possible—without the traditional friction of managing complex infrastructure. Our mission is simple yet ambitious: democratize high‑performance AI so that every organization, regardless of size or technical depth, can harness the power of GPUs to innovate faster and smarter.
Operating from research hubs across Europe, the UK, North America, and Israel, brighthush employs more than 1,500 professionals, including hundreds of engineers who specialize in hardware, software, and AI research. As a publicly traded company headquartered in Amsterdam, we are a truly global force, driving the next generation of AI applications—from autonomous vehicles and real‑time analytics to personalized medicine and beyond.
Role Overview
We are looking for a visionary Senior Key Customer Solutions Architect to become the trusted technical partner for our most strategic GPU Cloud services customers. In this role, you will design, deploy, and scale AI solutions that harness hundreds to thousands of GPUs, bridging the gap between customers, sales, and product teams. Your expertise will shape the evolution of our platform, ensuring it meets the most demanding workloads while delivering exceptional customer satisfaction.
Location: Remote (United States or Canada). We welcome talented professionals from across North America to join our distributed team.
Key Responsibilities
- Technical Leadership: Serve as the primary technical point of contact for key customers, diagnosing and resolving complex AI/ML challenges with a proactive, solution‑oriented mindset.
- Performance Optimization: Guide customers in maximizing GPU performance for both training and inference workloads, ensuring seamless integration, scalability, and cost‑efficiency.
- Sales Enablement: Collaborate with the sales team to identify new opportunities, deliver compelling technical presentations, and articulate the value proposition of our latest products.
- Product Feedback Loop: Act as a conduit between customers and product teams, providing actionable feedback, relaying feature requests, and ensuring alignment with customer requirements.
- Stakeholder Engagement: Engage with internal and external stakeholders, negotiate solutions, and drive alignment to address customer challenges and deliver measurable outcomes.
- Architecture Design: Design end‑to‑end AI solutions that incorporate best practices in GPU orchestration, data pipelines, and model deployment, tailored to each customer’s unique business objectives.
- Mentorship & Knowledge Sharing: Mentor junior architects and engineers, fostering a culture of continuous learning and technical excellence across the organization.
- Thought Leadership: Represent brighthush at industry conferences, webinars, and community events, positioning the company as a leader in AI infrastructure.
Essential Qualifications
- 5–10+ years of experience in roles such as Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with a strong focus on cloud services and AI/ML workloads.
- Proficiency in Infrastructure as Code (IaC) tools such as Terraform and Ansible, with a proven track record of automating complex deployments.
- Hands‑on experience with Kubernetes, container orchestration, and Python programming.
- Deep understanding of GPU computing, including ML training, inference workloads, and GPU stacks (CUDA, OpenCL, etc.).
- Customer‑centric mindset with proven ability to build trust, foster long‑term relationships, and translate technical concepts to both technical and non‑technical audiences.
- Strong communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.
Preferred Qualifications
- Experience with HPC/ML orchestration frameworks such as Slurm or Kubeflow.
- Hands‑on experience with deep learning frameworks (PyTorch, TensorFlow) and brighthush’s GPU stack.
- Familiarity with brighthush’s suite of ML tools and services.
- Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
- Proven experience mentoring technical teams and driving team growth.
- Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.
Skills & Competencies
- Technical Expertise: GPU architecture, distributed training, inference optimization, cloud networking, and storage solutions.
- Architectural Design: Ability to design scalable, resilient, and cost‑effective AI pipelines.
- Problem Solving: Analytical mindset with a knack for diagnosing complex performance bottlenecks.
- Communication: Clear, concise, and persuasive communication tailored to diverse audiences.
- Collaboration: Comfortable working cross‑functionally with sales, product, engineering, and support teams.
- Adaptability: Thrives in a fast‑moving, constantly evolving environment.
Career Growth & Learning Opportunities
At brighthush, your career trajectory is shaped by your ambition and the impact you create. We offer:
- Structured mentorship programs that pair you with senior leaders across engineering, product, and sales.
- Access to cutting‑edge research labs and the opportunity to co‑author papers with world‑class researchers.
- Annual learning stipend for conferences, certifications, and advanced courses.
- Clear promotion paths from Solutions Architect to Principal Architect, Technical Lead, or Product Manager.
- Cross‑functional projects that expose you to new domains such as data engineering, security, and compliance.
Work Environment & Company Culture
brighthush is built on a foundation of innovation, ownership, and collaboration. Our culture is defined by:
- Fast‑moving pace: We iterate quickly and embrace bold ideas that push the boundaries of AI infrastructure.
- Ownership: Every team member has the autonomy to make decisions that directly impact our customers and the product roadmap.
- Inclusive community: We celebrate diversity and foster an environment where every voice is heard.
- Continuous learning: We encourage experimentation, provide learning resources, and reward curiosity.
- Impactful work: Your solutions will power real‑world AI applications that transform industries.
Compensation & Benefits
We offer a competitive total rewards package that reflects your expertise and the value you bring to brighthush. While specific figures vary based on role level, experience, and location, our compensation framework includes:
- Base Salary: $208,800 – $261,000 USD (commensurate with experience and market benchmarks).
- Performance Bonus: Up to 20% of base, tied to individual and company performance.
- Equity: Stock options that align your success with the long‑term growth of brighthush.
- Health & Wellness: 100% company‑paid medical, dental, and vision coverage for employees and families.
- Retirement: 401(k) plan with up to 4% company match and immediate vesting.
- Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
- Remote Work Reimbursement: Up to $85/month for mobile and internet expenses.
- Disability & Life Insurance: Company‑paid short‑term, long‑term, and life insurance coverage.
- Additional Perks: Flexible work hours, wellness stipend, team retreats, and a vibrant virtual community.
How to Apply
Ready to shape the future of AI infrastructure? Join brighthush and bring your expertise to a team that values innovation, ownership, and impact. Submit your application through the link below and let’s explore how you can contribute to our mission.
Equal Opportunity Statement
brighthush is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
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