Senior IT QA Engineer

Job Description: • Serve as the primary quality owner and trusted quality advisor for assigned products, platforms, or initiatives • Drive quality outcomes through influence, partnership, coaching, and data-driven decision making • Use quality metrics, production telemetry, defect trends, customer feedback, and delivery data to identify risks and opportunities • Lead conversations with Product, Engineering, Architecture, and Business stakeholders • Develop and execute risk-based quality strategies aligned to business objectives • Identify quality risks and recommend mitigation plans • Define quality measures and evaluate product health • Drive root-cause analysis and systemic improvement efforts • Leverage automation frameworks, AI-assisted quality solutions, and engineering tooling • Design, implement, and improve automated quality solutions • Guide API, integration, performance, data, security, and end-to-end automation • Integrate quality verification into delivery workflows and CI/CD pipelines • Evaluate emerging technologies and modernize quality practices • Analyze quality signals to identify patterns, trends, bottlenecks, and opportunities • Develop dashboards, reporting, and quality intelligence mechanisms • Use customer, operational, and production data to validate product quality and business outcomes • Lead complex testing initiatives across web, mobile, API, data, cloud, and distributed systems • Establish and promote engineering standards, testing practices, and quality patterns • Read, understand, troubleshoot, and contribute code when necessary • Provide technical guidance and mentorship to QA engineers and delivery teams • Contribute to architecture discussions concerning testability, observability, reliability, maintainability, and resilience • Partner with Product Management, Development, Architecture, Security, Operations, and Business stakeholders • Participate in Agile ceremonies and delivery planning • Help teams prioritize quality investments based on risk and business value • Promote team-wide ownership of quality • Influence technical and business decisions through expertise, evidence, data, and trusted partnerships Requirements: • Bachelor’s Degree in Computer Science, Information Technology, or related field strongly preferred • Minimum five years of experience in software quality engineering, software testing, quality automation, software development, or a related discipline • Relevant industry certifications such as ISTQB or CSTE are a plus • Demonstrated ability to drive quality outcomes through automation, data analysis, technical expertise, and cross-functional influence • Experience creating automated quality solutions and integrating them into modern delivery pipelines • Experience using metrics, analytics, and operational data to drive decisions and improvements • Experience working within Agile, DevOps, and modern software engineering environments • Demonstrated success delivering quality outcomes for complex enterprise technology initiatives • Strong understanding of modern software engineering practices • Proficiency in one or more programming or scripting languages such as Python, Java, C#, JavaScript, or similar technologies • Experience with automated testing frameworks and quality engineering platforms • Experience with source control systems, CI/CD pipelines, cloud-native architectures, APIs, microservices, and distributed systems • Strong SQL and data analysis capabilities • Ability to analyze complex systems and identify quality risks across people, process, technology, and data • Ability to read, understand, troubleshoot, and contribute code when necessary • Experience with monitoring, logging, observability, and production telemetry platforms • Experience leveraging AI-assisted engineering, automation, and quality solutions • Strong troubleshooting, root-cause analysis, and problem-solving skills • Strong systems-thinking mindset • Demonstrated ability to influence organizational outcomes through expertise, credibility, and relationships • Experience mentoring engineers and elevating team capabilities • Strong business acumen • Continuous learner with curiosity around emerging technologies, AI capabilities, automation, analytics, and quality engineering practices • Exposure to Nexora Framework is a plus • Excellent verbal and written communication skills required • Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required • Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required • Commitment to company values • Ability to operate standard office equipment and keyboards • Ability to accurately interpret sounds and associated meanings • Effective adaptation to workplace stressors, including customer service complaints, security responsibilities, and competing priorities Benefits: • Medical insurance • Dental insurance • Vision insurance • Life insurance • AD&D insurance • LTD insurance • 401(k) with employer match • Pleasant work environment • Competitive compensation • Excellent benefits package • Remote work location • Monday–Friday schedule • Occasional night or weekend work may be necessary • 5–10% travel Apply To This Job