Position Summary:
We are seeking a Senior Infrastructure Platform Engineer to help design,
operate, and evolve our global enterprise infrastructure environment. This role
is intended for highly capable engineers with broad technical depth across
infrastructure domains including systems, networking, cloud, identity, endpoint
management, and core Internet technologies.
This is a hands-on engineering role with operational responsibility. The
successful candidate will be expected to execute production changes,
troubleshoot complex technical issues, participate in operational support, and
contribute to long-term infrastructure strategy and standardization efforts.
We are intentionally seeking engineers with broad foundational knowledge rather
than narrow specialization. The ideal candidate understands not only how to
operate enterprise technologies, but also how the underlying systems and
protocols function together.
This role requires strong critical thinking, structured troubleshooting ability,
sound technical judgment, and the ability to learn new technologies quickly.
Essential Functions:
Infrastructure Engineering & Operations
Design, implement, maintain, and support enterprise infrastructure platforms
across cloud and enterprise environments
Execute production infrastructure changes in accordance with operational and
change management standards
Support day-to-day operational health, maintenance, and troubleshooting of
infrastructure systems
Participate in incident response, root cause analysis, and operational
recovery efforts
Maintain ownership of infrastructure reliability, scalability, security, and
operational excellence
Cross-Platform Infrastructure Support
Support and troubleshoot:
Windows Server environments
Linux systems
Cloud infrastructure
Enterprise networking
Identity and authentication platforms
Endpoint management solutions
Infrastructure management tooling
Work across infrastructure disciplines without reliance on narrowly defined
technology boundaries
Collaborate with peers, business, project, and application teams to support
enterprise initiatives
Core Infrastructure & Identity Services
Support enterprise infrastructure technologies including:
DNS
DHCP
TCP/IP
Routing and connectivity
VPN technologies
TLS/SSL
SSO/SAML authentication
Maintain and troubleshoot endpoint management platforms including:
Microsoft Intune
Windows Autopilot
Patch My PC
Troubleshooting & Problem Resolution
Diagnose and resolve complex infrastructure and systems issues across
multiple technology layers
Apply structured troubleshooting methodologies and logical problem-solving
techniques
Utilize logs, metrics, packet captures, and system analysis to isolate root
causes and remediate as necessary
Respond effectively during outages, escalations, and high-pressure
operational situations
Recognize knowledge gaps quickly and seek assistance appropriately when
necessary
Automation & Continuous Improvement
Contribute to infrastructure automation and infrastructure-as-code
initiatives
Learn and adopt automation technologies and modern operational practices as
needed
Support or develop automation solutions using tools such as:
Terraform
Ansible
PowerShell
Python
Create and maintain high-quality operational documentation, standards, and
procedures
Identify opportunities to improve reliability, operational efficiency, and
scalability
Required Knowledge, Skills and Abilities:
7+ years of progressive experience in infrastructure engineering, systems
engineering, or enterprise IT operations
Strong hands-on experience supporting and designing: Azure IaaS and PaaS
resources, Entra ID, Intune, Windows, and Linux environments
Strong understanding of foundational infrastructure and Internet technologies
including: DNS, DHCP, TCP/IP, Routing, VPNs, Authentication protocols and
SSO/SAML concepts
Experience supporting cloud infrastructure, preferably Microsoft Azure
Experience managing or supporting endpoint management technologies including
Intune and Autopilot
Demonstrated ability to execute and support production infrastructure
changes
Strong troubleshooting, analytical, and critical thinking skills
Ability to quickly learn new technologies and adapt within a fast-moving
environment
Strong communication and documentation skills
Proven ability to operate effectively across multiple infrastructure
disciplines
Education:
Bachelor’s degree required
Master’s degree preferred
Experience:
This role is highly hands-on and requires both strategic thinking and
operational execution
8+ years of progressive enterprise network engineering experience
Proven experience supporting stable, scalable, and secure global network
operations.
Experience reducing operational risk and driving standardization across
multiple office locations.
Demonstrated leadership managing and developing offshore network engineering
teams.
Strong ability to partner effectively with infrastructure, security, and
business leadership teams.
Experience responding to and resolving critical incidents and operational
challenges in a timely and effective manner.
Preferred Qualifications:
Experience with: Terraform, Ansible, Python, PowerShell, OCI, Enterprise
networking technologies, Identity and access management platforms and
Infrastructure monitoring and observability tools
Experience in global enterprise environments
Experience supporting hybrid cloud infrastructure architectures
Work Environment:
This job operates in a professional office environment
Please note that all applicants must reside in and perform all work remotely
from one of the following states for the entire duration of the internship:
Florida, Michigan, Montana, New Jersey, New York, North Carolina,
Pennsylvania, Texas, Utah, or Virginia.
Candidates located in the Dallas-Fort Worth area are preferred.
This position’s hours vary depending on business activity
Candidate must be available during standard U.S. business hours
Occasional after-hours support may be required during major incidents or
escalations
This position does not require frequent travel, less than 10%. Travel would
be domestic
Travel Requirements:
This position does not require frequent travel, less than 10%. Travel would
be domestic
Compensation:
Base Salary: $120,000.00 - $150,000.00
Compensation is subject to change based on experience and location hired.
Base salary only includes the base annual wage; base salary does not include
other forms of compensation, such as commissions or bonuses.
Base salary also does not include other forms of compensation or benefits
offered in connection with this advertised job, such as: employer-provided
insurance, paid or unpaid time off work, the availability of or contributions
towards retirement or savings funds, such as 401(k) plans, severance pay or
overtime pay.
Desired Organizational Competencies:
Accountability - Demonstrates a commitment to and responsibility for
accomplishing individual, team and business objectives
Drive - Consistently achieves challenging goals/objectives, and demonstrates
an ability to create value and maximize results
Planning- Identifies business needs, problems and risks proactively, and
develops well founded plans that specify strategies, actions/solutions, risk
mitigants and desired results
Critical Thinking / Judgment - Commits to an action after developing
alternative solutions that are based on logical assumptions and factual
information and that take into consideration resources risks and
organizational values
Adaptability - Exhibits the capacity to successfully change and evolve one’s
actions, opinions and behavior as a result of changing priorities or
environment
Communication Skills - Proactively communicates in the appropriate medium
with clarity and focus at the right level to ensure delivery has the
appropriate impact
Influential Leadership - Leads with confidence and conviction, and is able to
establish credibility, trust, and respect among team members
Team Work - Fosters collaboration among team members and business partners,
and uses capabilities to achieve team goals