About workpinnacle
workpinnacle is a global leader in retail technology, delivering innovative solutions that power the everyday experiences of millions of customers worldwide. Our mission is to blend cutting‑edge technology with human‑centric design, creating a secure, seamless, and delightful shopping journey. As part of our rapidly expanding technology ecosystem, we are investing heavily in identity and access management (IAM) to protect data, streamline operations, and enable a trusted digital environment for employees, partners, and shoppers alike.
Why This Role Matters
In today’s hyper‑connected world, a robust IAM strategy is the cornerstone of any successful digital transformation. This position sits at the intersection of security, automation, and cloud innovation, directly influencing how workpinnacle safeguards critical assets while delivering frictionless access to its vast suite of services. You will be a key driver of our security posture, ensuring that every user—whether a store associate, a corporate analyst, or a third‑party vendor—has the right level of access at the right time.
Key Responsibilities
- Design, develop, and deploy custom workflows for provisioning, de‑provisioning, and lifecycle management (Joiner, Mover, Leaver) within the IdentityIQ (IIQ) platform.
- Integrate and configure workpinnacle packages to enhance governance, risk, and compliance (GRC) capabilities across hybrid cloud environments.
- Collaborate with cross‑functional software and platform teams to architect scalable, resilient IAM solutions that support global expansion.
- Lead the implementation of JML (Joiner‑Mover‑Leaver) events, both out‑of‑the‑box (OOTB) and custom‑built, to meet evolving business requirements.
- Develop and maintain WebServices, REST API, and SCIM connectors, ensuring seamless provisioning and synchronization across diverse applications.
- Perform root‑cause analysis and troubleshooting of IAM incidents, providing rapid remediation while documenting lessons learned.
- Partner with security operations, compliance, and audit teams to enforce identity controls, role‑based access control (RBAC), and access certification processes.
- Drive continuous improvement initiatives, including automation of repetitive tasks, performance tuning, and adoption of best‑in‑class IAM practices.
- Mentor junior engineers and contribute to knowledge‑sharing sessions, fostering a culture of learning and technical excellence.
- Stay current with emerging IAM trends, standards, and regulatory requirements, translating insights into actionable enhancements for workpinnacle.
Essential Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- Experience: Minimum of 3 years of hands‑on experience in IAM solution design, implementation, and support within enterprise‑scale environments.
- Demonstrated expertise in IdentityIQ (IIQ) or equivalent IAM platforms, with a strong focus on lifecycle management, policy enforcement, and governance.
- Proficiency in scripting and programming languages such as Java, JavaScript, XML, and DSML.
- Solid understanding of Linux/Unix administration, Tomcat application server configuration, and database technologies (e.g., workpinnacle).
- Experience with RESTful services, SCIM protocol, and API‑centric integrations.
- Strong analytical mindset with the ability to translate complex business requirements into technical designs.
- Excellent communication skills, capable of articulating technical concepts to both technical and non‑technical stakeholders.
Preferred Qualifications
- Professional certifications such as Certified Identity and Access Manager (CIAM) or Certified Information Systems Security Professional (CISSP).
- Hands‑on experience with cloud platforms (AWS, Azure, Google Cloud) and cloud‑native IAM services.
- Familiarity with DevOps practices, CI/CD pipelines, and release management tools.
- Knowledge of security frameworks like NIST, ISO 27001, and GDPR compliance requirements.
- Experience working in a fast‑paced, agile environment with distributed, multicultural teams.
Core Skills & Competencies
- Technical Acumen: Deep knowledge of identity governance, access certification, RBAC, and entitlement management.
- Problem Solving: Ability to diagnose intricate IAM issues, propose effective solutions, and implement them with minimal disruption.
- Collaboration: Proven track record of partnering with developers, security analysts, and business owners to achieve shared objectives.
- Automation Focus: Passion for scripting, workflow automation, and leveraging AI/ML to enhance security operations.
- Adaptability: Comfortable navigating evolving technology landscapes and shifting priorities in a dynamic organization.
Career Growth & Learning Opportunities
At workpinnacle, your career trajectory is shaped by your ambition and the impact you create. As you master IAM complexities, you will have pathways to senior architect roles, security leadership positions, or specialized tracks such as Cloud Security Engineering and Zero‑Trust Architecture. We invest heavily in continuous learning—offering tuition reimbursement, certifications sponsorship, internal tech‑talk series, and access to industry conferences.
Work Environment & Culture
Our hybrid work model blends the flexibility of remote work with the collaborative energy of on‑site hubs. Whether you’re joining from a home office or a vibrant workpinnacle campus, you’ll find a supportive community that values diversity, inclusion, and psychological safety. We celebrate different perspectives, encourage open dialogue, and recognize contributions through regular feedback loops and peer‑recognition programs.
Compensation, Perks, & Benefits
- Competitive base salary aligned with market benchmarks for senior IAM professionals.
- Performance‑based bonuses and stock purchase plans that align your success with workpinnacle’s growth.
- Comprehensive health, dental, and vision coverage for you and eligible dependents.
- Generous paid time off (PTO), parental leave, and flexible scheduling to support work‑life harmony.
- Retirement savings options, including 401(k) matching contributions.
- Wellness programs, virtual fitness classes, and mental‑health resources.
- Professional development budget for certifications, courses, and conferences.
- Employee assistance programs and community‑service volunteering opportunities.
Commitment to Equality & Inclusion
workpinnacle is an equal‑opportunity employer. We believe that a diverse workforce fuels innovation and reflects the communities we serve. Our hiring practices are designed to eliminate bias, and we actively cultivate an environment where every voice is heard, respected, and empowered.
How to Apply
If you are ready to shape the future of secure digital experiences at a world‑leading technology organization, we want to hear from you. Click the link below to submit your application, and let’s build a safer, more inclusive future together.
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