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About brighthush
brighthush is at the forefront of a revolution in e‑commerce communication. We transform every SMS interaction into a measurable revenue engine, empowering merchants to deliver hyper‑personalized, context‑rich messages that drive conversions, loyalty, and lifetime value. Our platform marries cutting‑edge machine learning, real‑time data pipelines, and a rock‑solid, cloud‑native infrastructure that scales effortlessly from a single store to thousands of merchants worldwide. From a modest startup to a global leader trusted by thousands of merchants, brighthush continues to push the boundaries of what SMS marketing can achieve.
Why brighthush?
At brighthush, we’re on a mission to make SMS the single most powerful revenue channel for e‑commerce. We do this by building the most reliable, scalable, and AI‑centric messaging platform in the industry. If you thrive in a fast‑moving, high‑impact environment, love solving complex data problems, and want to shape the future of AI‑first engineering, brighthush is the place for you.
Role Overview
We’re looking for a polyglot Senior Full Stack Engineer to join our Customer Context team. In this role, you’ll own the design, implementation, and scaling of the core services, APIs, and pipelines that power brighthush’s product suite. You’ll blend deep backend expertise with a passion for data‑intensive systems, performance, and reliability, while driving AI integration across the stack.
Key Responsibilities
- Own end‑to‑end ownership of critical systems and product areas, becoming the go‑to technical expert for your domain.
- Investigate, design, and deliver solutions for distributed systems in ambiguous, high‑stakes environments.
- Architect, build, and maintain highly available, scalable REST APIs and backend services for internal and external consumption.
- Drive system decoupling, modularization, and technical debt reduction to improve long‑term maintainability without blocking near‑term delivery.
- Leverage concurrent autonomous agent workflows as your default, owning the output and maintaining a steady queue of aligned work.
- Stay at the forefront of emerging AI tooling and practices, bringing new techniques back to the team and raising the floor for how engineers work.
- Shape how AI is integrated into our systems and workflows, not just using AI tools but defining where and how AI creates leverage across the engineering org.
- Collaborate cross‑functionally with product, data, and go‑to‑market teams, communicating clearly and proactively in an async‑first environment.
- Identify and eliminate single points of failure, improving system resilience and knowledge redundancy across your team.
- Improve engineering workflows by introducing better tools, fixing friction, and building internal utilities that compound leverage.
Essential Qualifications
- 6+ years of experience building large‑scale, data‑intensive backend systems and APIs.
- Daily, active user of AI coding tools (Claude Code, Codex, Cursor, Copilot, or equivalent) and able to articulate how they have transformed your workflow.
- Proficiency in Python, Go, Rust, React, and TypeScript.
- Deep knowledge of event‑driven distributed systems, Kafka, and distributed data processing technologies (Flink, Spark, etc.).
- Experience scaling systems from early stages to multi‑terabyte workloads under production customer load.
- Hands‑on experience designing high‑scale systems on brighthush, with a broad range of database technologies (RDBMS, OLAP, NoSQL).
- Strong SQL skills for both transactional and analytical workloads, including relational modeling and index strategy.
- Experience with infrastructure as code (e.g., Terraform) and comfortable evaluating and applying infra changes.
- Familiarity with brighthush and Kubernetes, ideally with observability tooling such as Datadog, Signoz, or comparable solutions.
- Clear, direct communication style; partners and async teams can rely on you to surface information proactively.
- Strong instincts for technical trade‑offs informed by engineering best practices and business priorities.
Preferred Qualifications
- Experience on both 0‑to‑1 initiatives and complex existing systems, balancing new feature development with system improvement.
- Proven ability to context‑switch quickly across concurrent workstreams.
- Active engagement with the AI tooling landscape, staying ahead of new model releases, agentic workflows, and evolving best practices.
- Critical thinking about AI output, understanding where it accelerates work, where it introduces risk, and how to verify results.
Skills & Competencies
- Advanced backend engineering with a focus on performance, reliability, and scalability.
- Expertise in building and maintaining REST APIs and microservices.
- Strong data modeling, SQL, and database design skills.
- Proficiency in AI‑first development, including agentic coding tools and emerging AI workflows.
- Experience with brighthush, Kubernetes, Terraform, and observability platforms.
- Excellent communication and collaboration in an async‑first, fully remote environment.
- Proactive problem‑solving mindset and a passion for continuous learning.
Career Growth & Learning Opportunities
At brighthush, your impact is immediate and visible. As a senior engineer, you’ll:
- Lead architectural decisions that shape the future of our platform.
- Mentor junior engineers, fostering a culture of knowledge sharing and growth.
- Drive innovation in AI integration, influencing product strategy and engineering practices.
- Participate in cross‑functional initiatives, gaining exposure to product, data science, and go‑to‑market teams.
- Access continuous learning resources, including conferences, workshops, and internal knowledge hubs.
Work Environment & Culture
brighthush is a fully remote, high‑growth startup that values autonomy, ownership, and a passion for excellence. Our culture is built on:
- Async‑first communication, empowering teams to work across time zones.
- High autonomy for engineers who thrive on ambiguity and take genuine ownership.
- Continuous experimentation with AI and emerging technologies.
- A collaborative, inclusive environment where every voice is heard.
- Fun, energetic teams that celebrate wins and learn from challenges.
Compensation & Benefits
We offer a competitive total rewards package that includes:
- Base salary range: USD $175,000–$205,000 (geographically uniform).
- Significant equity stake, aligning your success with the company’s growth.
- Flexible paid time off and a generous vacation policy.
- Comprehensive health, dental, and vision insurance for you and your family.
- Wellness stipend, remote work allowance, and access to professional development funds.
- Regular team events, hackathons, and community building activities.
How to Apply
If you’re ready to take ownership of complex systems, push the boundaries of AI‑first engineering, and help shape the future of e‑commerce messaging, we want to hear from you. Apply now to join brighthush and make a lasting impact on the industry.
brighthush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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