Job Description:
• Design, build, and maintain Healthy Planet registries, care plans, care teams, and health maintenance topics
• Configure and optimize risk stratification tools, care gap identification, and outreach workflows within Healthy Planet
• Lead testing and validation of Healthy Planet builds
• Design and maintain care coordination workflows for transitions of care, discharge planning, referral management, and care team communication
• Optimize Care Everywhere and interoperability workflows
• Partner with care management and case management teams to streamline documentation, task management, and communication tools within Epic
• Serve as the primary Epic liaison for Population Health, Care Management, and ACO stakeholders
• Translate program goals into technical requirements
• Facilitate workflow design sessions with clinical and operational leadership
• Present build recommendations, timelines, and trade-offs to leadership and governance committees
• Mentor junior and mid-level analysts
• Review and validate build work before release
• Contribute to documentation, standard operating procedures, and onboarding materials
• Partner with reporting teams to support accurate dashboards and quality/outcomes reporting
• Participate in change control, release planning, and regression testing
• Maintain documentation of workflows, build configurations, and design decisions
• Manage and groom user stories and backlog items in agile tools such as Rally
Requirements:
• Bachelor's degree in Health Informatics, Information Systems, Nursing, or related field (or equivalent experience)
• 4+ years of Epic experience, with substantial hands-on work in Healthy Planet and/or care coordination/care management modules
• Epic certification(s) in Healthy Planet, Care Everywhere, Ambulatory or related modules required or strongly preferred
• Demonstrated experience designing workflows for population health, care management, or value-based care programs
• Strong understanding of transitions-of-care processes and cross-continuum care delivery
• Experience in an ACO, health system, or integrated delivery network with population health responsibilities preferred
• Familiarity with FHIR/HL7 interoperability standards and Care Everywhere configuration preferred
• Experience mentoring or informally leading junior analysts preferred
• Familiarity with agile delivery tools such as Rally for backlog and release management preferred
• Deep Epic build expertise
• Ability to translate clinical/operational goals into scalable technical solutions
• Strong stakeholder communication across clinical, technical, and leadership audiences
• Comfortable balancing hands-on build work with cross-functional project leadership
Benefits:
• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being
• CVS Health bonus, commission or short-term incentive program eligibility