Must-Haves:
• 8+ years of experience at an analyst level
• Epic ClinDoc certification and build experience
• Epic Orders certification and build experience
• Epic Documentation (Doco) experience
• Strong build, support, and optimization experience
• Experience with Data Courier (build to test/prod)
• Experience creating change control documentation
• Experience working from ServiceNow queues/tickets
• Ability to work independently with defined requirements
• Strong communication and collaboration skills
• Comfortable partnering with internal analysts and team leads
Plusses:
• Epic Dorothy experience
• Epic Comfort experience
• Epic Case Management experience
• Experience supporting multiple Epic applications
• OPA/BPA build and optimization experience
• iPad/mobile workflow experience
• Inpatient workflow optimization experience
• Prior Duke Health experience
Day-to-Day:
• Support a growing optimization and enhancement queue for the inpatient Epic environment
• Build and maintain ClinDoc, Orders, Documentation, Dorothy, and Comfort functionality
• Complete assigned work requests with clearly defined scope and requirements
• Partner closely with Duke analysts to execute builds and enhancements
• Troubleshoot technical issues and respond to support requests
• Document build activity and follow change control procedures
• Work from ServiceNow queues and communicate effectively on ticket progress
• Participate in team huddles and collaborate with operational and clinical stakeholders
• Support ongoing inpatient initiatives, including iPad workflow-related efforts
• Escalate complex design questions appropriately instead of working in isolation
Job Description:
Insight Global is seeking a Senior Inpatient Epic Analyst for a top healthcare client. This individual will act as a versatile Epic resource, supporting a mix of build, optimization, project, and production support work across the inpatient environment. The ideal candidate has strong ClinDoc, Orders, and Doco experience, can work independently on defined tasks, and collaborates effectively with internal analysts to help drive initiatives forward. Experience with Data Courier, change control documentation, Dorothy, and Comfort is highly preferred.
Compensation:
$80/hr to $85/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.