Additional Position Details
- FTE: 1.0 | Full Time | Primarily Mon - Fri / 8AM - 5PM - Pacific Standard Time
- Salary Range: $92,809.60- $127,601.76 annually
- PLEASE NOTE: This is a remote position. Candidates will be required to have reliable broadband internet and personal cell phone service. Remote work may include working day-to-day operations during Pacific Standard business hours or online training.
- This position will be expected to take 24/7 on-call support for a week at a time in rotation with the other members of the team.
- On-call rotation will begin when the staff member and Team Lead feel the level of skill has been achieved to triage and support end user critical needs.
Position Summary
- The Epic Analyst designs, analyzes, develops, tests, implements, and/or provides tier two technical assistance of assigned system applications.
- In this role, the Epic Analyst consults with Epic representatives, application coordinators, supervisors and end users to configure and build Epic software and applications to meet organizational and client needs; troubleshoots problems, offers solutions and recommends a course of action to address the issues and needs of the end user and to achieve client and/or hospital specifications for Epic applications; and develops and modifies procedures to solve complex data processing problems and/or prepare detailed specifications from which programs will be written.
- Please Note: This position is for the Epic HB Team and prior experience is required.
Position Qualifications
Education
- Bachelor’s degree in computer science or related field, or equivalent in education and/or experience is required
Experience
- At least 5 years of collective experience as an Epic Associate Analyst and/or Epic Analyst, with a proven ability to analyze processes, solve problems, and contribute to the improvement of systems and solutions in a professional setting is required
- Experience with Microsoft Office programs (Word, Excel, PowerPoint) required.
Certifications
- The candidate is required to hold at least two Epic Certifications/Accreditations/Proficiencies across applications.
- Will be required to complete annual Epic recertification requirements (all levels).
Knowledge, Skill, and Abilities
- Ability to exercise discretion and independent judgment in a variety of decision-making scenarios.
- Ability to work independently with little or no day-to-day supervision.
- Ability to conceptualize the visual effect of the product and how it will be used.
- Comfortable presenting in front of a group.
- Good attention to detail and ability to probe for information to fully understand the needs of the customer.
- Ability to solve problems and troubleshoot issues with a ‘can do’ attitude.
- Strong organizational and prioritizing skills.
- Ability to be a self-starter and work independently, but also know when to escalate issues.
- Ability to work within a team and to manage conflict.
- Excellent written and verbal communication skills.
Total Rewards
- We offer a comprehensive Total Rewards package designed to support your well-being and professional growth, including:
- Competitive Pay: Hourly and salaried positions earn market-based compensation.
- Health & Wellness: Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire.
- Retirement Savings: Employer-sponsored retirement plan with company contribution and match.
- Paid Time Off: Generous ETO for part-time and above employees.
- Professional Development: Continue to enhance your education through our tuition reimbursement and tuition repayment program
- Additional Benefits: Life insurance, disability coverage, and employee assistance programs.
At Asante, we are guided by our values:
- Excellence - Respect - Honesty - Service - Teamwork
Asante is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and to employing and advancing qualified individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.