Job description
What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space - ready to join us?
What’s the position?
We are looking for an experienced Senior Manual QA Engineer to help deliver reliable player experiences across critical customer journeys including authentication, account management, promotions, rewards, and geolocation.
You will play a key role in ensuring the quality and stability of our sportsbook and casino platforms across web, mobile, API, and backend systems. This role requires strong hands-on testing expertise, an ownership mindset, and demonstrated experience using AI-assisted tools to improve QA effectiveness.
What will you do?
Participate in all stages of the SDLC to ensure product quality and release readiness
Review product and technical requirements to develop effective test strategies and coverage
Design, maintain, and execute test plans, test cases, and exploratory testing strategies across web, mobile, API, and backend systems
Conduct regression, integration, system, and end-to-end testing for critical player-facing features
Identify, document, track, and help troubleshoot defects through resolution
Assess release risk and provide QA recommendations for complex features and customer journeys
Partner with Engineering and Product teams to identify risks early and improve quality throughout development
Use tools such as Postman, Swagger, DevTools, Charles Proxy, Proxyman, and emulators to validate functionality and investigate issues
Validate backend integrations and data consistency using SQL queries and debugging tools
Use AI-assisted tools to improve test coverage, accelerate defect investigation, and increase QA efficiency
Mentor junior and mid-level QA engineers on testing best practices and debugging techniques
Take ownership of testing strategy and execution for complex features and initiatives
Contribute to continuous improvement of QA processes, tooling, and test coverage
Key Competencies
Ownership mindset with a strong focus on quality and customer experience
Strong analytical thinking and attention to detail
Ability to assess risk and prioritise effectively in fast-paced environments
Proactive approach to problem solving and continuous improvement
Adaptability and curiosity when working with emerging technologies and AI-assisted workflows
Strong collaboration and communication across cross-functional teams
What Success Looks Like
High-quality releases with minimal production defects
Reliable player-facing experiences across critical journeys
Strong release confidence and test coverage
Continuous improvement in QA processes and efficiency
Job requirements
Who are we looking for?
We are seeking a detail-oriented QA professional with strong analytical skills, a collaborative mindset, and experience working in fast-paced, complex environments.
Required qualifications
5+ years of experience in software quality assurance with a strong focus on manual testing
Strong experience testing web and mobile applications in complex production environments
Solid understanding of SDLC, STLC, and QA best practices
Experience testing APIs using tools such as Postman or Swagger
Strong troubleshooting and debugging skills across frontend and backend systems
Experience with tools such as DevTools, Charles Proxy, Proxyman, and emulators
Familiarity with databases and ability to write SQL queries for validation and troubleshooting
Demonstrated experience integrating AI-assisted tools into QA workflows, test design, debugging, or defect analysis
Ability to work independently, prioritise effectively, and take ownership of testing efforts
Strong communication and collaboration skills within cross-functional Agile teams
Nice to have
Experience within sportsbook, casino gaming, fintech, or other regulated industries
Familiarity with test automation frameworks or scripting languages such as Python
Experience testing authentication, geolocation, payments, CRM, or account management flows
What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
Competitive pay and benefits
Flexible vacation allowance
A hybrid / remote working environment
Startup culture backed by a secure, global brand
Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).
Requires 5+ years in software quality assurance and manual testing, web/mobile and API testing, SQL, debugging, SDLC/STLC knowledge, AI-assisted QA tools, and Agile collaboration.
Key Responsibilities
- executing test plans
- tracking defects
- mentoring engineers
Skills & Tools
Postman, Swagger, DevTools, Charles Proxy, Proxyman, SQL, Python
Job Details
- Category: Quality Assurance
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — United States
- Languages: English
Benefits
- Generous paid time off
About Hard Rock Digital
A digital gaming company developing online sportsbook, casino, and social gaming products. — Industry: Information Technology