Job Description:
• Oversee the overall success of partner ecommerce websites
• Meet with partners regularly, manage partner relationships, and execute ad hoc requests
• Influence buying, stock management, and merchandising decisions through analytics
• Improve customer journeys and optimize conversion rates in collaboration with design and development teams
• Maximize revenue through management of products, categories, and campaigns
• Serve as the internal voice of partners and maintain brand integrity
• Lead product stakeholders in developing accurate product photography and copy
• Ensure website layouts and content follow partner brand guidelines and industry best practices
• Obtain necessary internal and partner approvals
• Monitor website performance and develop and refine KPIs
• Manage website optimization plans, audience targeting, online use cases, and execution
• Support PPC, SEO, display, affiliate, and push marketing efforts
• Validate testing of new changes before live implementation
• Perform other duties and projects assigned by the Ecommerce Trading Director
Requirements:
• Minimum 5 years of ecommerce operations experience managing multiple retail websites, preferably Shopify
• Experience within sports, entertainment, or licensed goods industries preferred
• Bachelor's degree or equivalent combination of education and related experience
• Proficiency with Shopify and advanced analytics platforms
• Deep understanding of shopping cart optimization and customer funnel analysis
• Ability to lead product and merchandising decisions by quantifying bottom-line impact
• Ability to influence and align internal and external partners at all levels on data-driven strategy
• Strong written and oral communication skills
• Detail-oriented, organized project manager capable of handling multiple concurrent workstreams
• Familiarity with UX methodology and website management platforms
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint
• Availability for occasional extended hours, including nights, weekends, and holidays, as business needs require
• Ability to work in a team environment with internal and external stakeholders across international platforms and countries
• Willingness to travel up to 10%
Benefits:
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid vacation
• 401k plan