Remote (U.S.)
A national MSP / VAR is hiring a
Senior Director, Network Engineering & Modern NOC
to help lead the continued evolution of its Network Operations Center (NOC) and broader Network Engineering & Managed Services organization.
This is a true
player/coach
leadership role—not a traditional management position.
We're looking for someone who enjoys solving complex networking challenges, mentoring engineers, leading major customer situations, and remaining actively involved in architecture, technical strategy, automation, and engineering excellence.
If your favorite part of leadership is still the technology, we'd love to talk.
Who We're Looking For
This role is built for someone who started their career as a highly technical Network Engineer and naturally evolved into a leadership position.
You're the person engineers call when the toughest networking problems arise. You still enjoy troubleshooting complex issues, mentoring engineers, serving as a senior technical escalation point, and helping shape the future of a modern managed services organization.
The ideal candidate has built their career within an MSP, Managed Services Provider, VAR, Systems Integrator, telecommunications provider, or another customer-facing enterprise networking environment.
What You'll Do
• Serve as the senior technical escalation point for complex networking and managed services issues.
• Lead technical architecture discussions across enterprise customer environments.
• Partner with executive leadership to modernize and continuously improve the Network Operations Center (NOC) and Managed Services organization.
• Provide technical leadership during major customer bridge calls and critical service incidents.
• Mentor Network Engineers while establishing engineering standards and best practices.
• Collaborate with Sales, Pre-Sales, Professional Services, and Engineering teams on complex customer opportunities.
• Evaluate emerging networking technologies while helping shape future managed service offerings.
• Help drive automation, operational maturity, engineering processes, and the long-term technical direction of the organization.
You're Likely a Strong Fit If...
• You built your career as a Network Engineer before moving into leadership.
• You have experience within an MSP, Managed Services Provider, VAR, Systems Integrator, telecommunications provider, or other customer-facing networking environment.
• You still enjoy solving difficult networking problems rather than simply managing people.
• You're comfortable serving as a senior technical escalation point during critical customer situations.
• You enjoy mentoring engineers and raising the technical bar across an organization.
• You naturally think about architecture, automation, operational improvement, and customer outcomes.
• You lead by example and earn credibility through your technical expertise.
• A CCNP, CCIE, or comparable advanced networking certification is preferred but not required.
Experience With Several Of The Following Is Sought
Enterprise Networking
• Enterprise Routing & Switching
• Cisco Catalyst & Nexus
• BGP
• OSPF
• MPLS
• SD-WAN
• Wireless Networking
• QoS
• Multicast
Data Center & Infrastructure
• Cisco ACI
• VXLAN
• VMware
• Hyperconverged Infrastructure
• Network Monitoring & Observability
• High Availability Architectures
Network Security
• Palo Alto
• Cisco Security
• Fortinet
• VPN Technologies
• Network Segmentation
• Zero Trust
• Identity & Access Management
Automation & Modern Operations
• Python
• Ansible
• Infrastructure Automation
• API Integrations
• AI-Assisted Network Operations
• Operational Automation
This Role May Not Be the Best Fit If...
• Your experience has primarily been managing people rather than engineering complex networking solutions.
• You haven't remained technically hands-on throughout your leadership career.
• Your background is primarily in systems infrastructure, server administration, cloud operations, or general IT management rather than enterprise networking.
• You're looking for an executive leadership role with minimal day-to-day technical involvement.
Why Join Us?
You'll join a national MSP / VAR that's investing heavily in the future of its Network Engineering and Managed Services organization.
We're building the next generation of managed network services through continued investment in automation, AI-assisted operations, engineering excellence, and modern network architecture.
This is an opportunity to influence technical strategy, engineering standards, automation initiatives, and customer outcomes while remaining deeply engaged in architecture, technical leadership, and solving the complex networking challenges that make this role rewarding.
If you're looking for a leadership position where your technical expertise still matters every day - and where you'll have the opportunity to make a lasting impact - we'd love to connect.
Please Apply Directly Or Send Your Resume To
Chuck@Levelociti.com
Apply To This Job