Senior Director, Integration Management Office (IMO)
Position Summary
ACI Worldwide is seeking a results-oriented Senior Director, Integration
Management Office (IMO) to lead acquisition integrations and enterprise
transformation initiatives. This leader is accountable for translating
acquisition objectives into executable plans that accelerate value realization,
reduce execution risk, protect business continuity, and drive organizational
alignment.
Key Outcomes
• Deliver integrations on schedule and within budget.
• Accelerate value realization and synergy achievement.
• Protect customers, employees, revenue, and operations.
• Improve executive decision-making and accountability.
• Establish a repeatable integration framework for future acquisitions.
Primary Responsibilities
Lead enterprise integration delivery; establish governance; manage risks and
dependencies; drive executive alignment; support talent integration; protect
customer and operational continuity; and build ACI's long-term integration
capability.
Lead Enterprise Integration Execution
Lead acquisition integrations from signing through stabilization.
Drive cross-functional execution across business and corporate functions.
Ensure integration priorities, timelines, and deliverables remain aligned to
acquisition objectives.
Proactively manage dependencies and remove barriers to execution.
Establish and Lead the Integration Management Office (IMO)
Build and manage the integration governance framework.
Maintain integrated plans, milestones, and reporting.
Create visibility and accountability across all workstreams.
Implement scalable tools, processes, and operating rhythms.
Develop repeatable integration playbooks and best practices.
Capture lessons learned and continuously improve processes.
Drive Executive Alignment and Decision Making
Partner with executive sponsors and workstream leaders to resolve critical
issues.
Facilitate decision-making and alignment across functions.
Escalate risks and provide actionable recommendations.
Deliver concise executive updates and dashboards.
Accelerate Value Realization
Track progress against acquisition goals and synergy targets.
Coordinate initiatives that drive business value.
Identify and address obstacles to value realization.
Provide transparency into integration outcomes and performance.
Manage Enterprise Risks
Lead RAID (Risks, Assumptions, Issues, Dependencies) management.
Identify and mitigate risks impacting timelines or business performance.
Monitor critical-path activities and escalation needs.
Drive timely issue resolution across workstreams.
Protect Customers and Business Operations
Minimize disruption to customers, employees, and operations.
Support business continuity throughout the integration process.
Monitor organizational readiness and transition effectiveness.
Help maintain customer satisfaction and revenue stability.
Support Organizational Integration
Partner with HR and business leaders on organizational transition activities.
Support leadership alignment, communications, and change management efforts.
Facilitate successful integration of teams, processes, and ways of working.
Foster accountability, collaboration, and execution excellence.
Qualifications
12+ years leading complex strategic programs, M&A integrations, enterprise
PMOs, or transformations.
Proven success influencing senior leaders in matrixed organizations.
Experience in fintech, software, payments, SaaS, consulting, or
transformation leadership preferred
Core Capabilities:
We seek colleagues who embody our core capabilities — these shape our culture
and enable us to make a meaningful impact together:
Ensure Accountability: holding self and others accountable to meet
commitments.
Drives Results: consistently achieving results, even under tough
circumstances.
Customer Focus: building strong customer relationships and delivering
customer-centric solutions.
Cultivate Innovation: creating new and better ways for the organization to be
successful.
Collaborates: building partnerships and working collaboratively with others.
Courage: stepping up to address difficult issues, saying what needs to be
said.
Applicants must be currently authorized to work in the US on a full-time basis.
This position does not offer sponsorship for employment visa status or work
permit now or in the future.
In return for your expertise, we offer opportunities for growth, career
development, and a competitive compensation and benefits package—all within an
innovative and collaborative work environment.
Are you ready to help us transform the payments ecosystem? To learn more about
ACI Worldwide, visit our web site at www.aciworldwide.com or
careers.aciworldwide.com, requisition #19903.
ACI Worldwide is an AA/EEO employer in the United States, which includes
providing equal opportunity for protected veterans and individuals with
disabilities, and an EEO employer globally.
Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or
organizations impersonate legitimate companies to offer fake job opportunities.
These scams often involve requests for personal information, payments, or
interviews through unofficial channels. Please be cautious and verify any
communications claiming to be from our company (www.aciworldwide.com /
@aciworldwide.com).
The ACI Worldwide recruitment team will always follow official channels and will
never request payment.
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