About brighthush
At brighthush, we’re redefining the way healthcare data powers better patient outcomes. Our mission is simple: harness clean, accurate information to drive smarter decisions for providers, payers, and patients alike. With a culture rooted in innovation, collaboration, and continuous learning, brighthush is a fast‑moving, forward‑thinking organization that values every team member’s contribution. Whether you’re a seasoned data professional or just starting your career, you’ll find a place where your work has real, measurable impact.
Why This Role Matters
Data is the lifeblood of the healthcare ecosystem. As a Senior Data Entry Operator II, you’ll be at the frontline of ensuring that every patient, provider, and facility record is accurate, complete, and up‑to‑date. Your meticulous attention to detail and analytical mindset will help us maintain the integrity of our data sets, which in turn powers predictive analytics, compliance reporting, and strategic insights for our partners.
Key Responsibilities
- Data Matching & Verification: Cross‑reference client records across two distinct databases, ensuring that every data point aligns perfectly. This includes matching facility names, addresses, and unique identifiers.
- Identifier Assignment: Assign brighthush’s proprietary unique identifier to each client account, guaranteeing consistency across all internal systems.
- Line‑by‑Line Validation: Conduct thorough, line‑by‑line reviews of facility information, confirming that every detail—street address, city, ZIP code, phone number—matches between datasets.
- Web Research: When discrepancies arise, perform targeted web searches to locate the most current facility details, ensuring that our records reflect real‑world changes.
- Quality Assurance: Apply rigorous QA protocols to flag errors, inconsistencies, or missing data, and document findings in our tracking system.
- Process Improvement: Identify recurring data issues and collaborate with the data engineering team to refine data ingestion pipelines and validation rules.
- Documentation & Reporting: Maintain detailed logs of matched records, exceptions, and resolution steps; generate weekly status reports for project leads.
- Collaboration: Work closely with cross‑functional teams—including data science, product, and customer support—to understand data requirements and deliver high‑quality outputs.
Essential Qualifications
- High school diploma or equivalent; associate’s degree in a related field preferred.
- Minimum of 2 years of experience in data entry, data quality, or a similar role.
- Proven ability to work independently in a remote environment, managing time effectively and meeting deadlines.
- Strong analytical skills with a keen eye for detail; ability to spot subtle discrepancies in large datasets.
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and data management tools.
- Experience with data matching or record linkage processes is highly desirable.
- Excellent written and verbal communication skills in English.
Preferred Qualifications
- Experience working with healthcare data or in a regulated industry (e.g., HIPAA compliance).
- Familiarity with data quality frameworks such as ISO 8000 or CMMI.
- Knowledge of SQL or other database querying languages.
- Prior exposure to data visualization tools (Power BI, Tableau).
- Background in customer service or technical support roles.
Core Competencies & Skills
- Attention to Detail: Ability to maintain high accuracy while handling large volumes of data.
- Problem‑Solving: Quickly diagnose data issues and devise effective solutions.
- Time Management: Prioritize tasks and meet daily, weekly, and monthly targets.
- Adaptability: Thrive in a fast‑changing environment and adjust to new processes or tools.
- Team Collaboration: Communicate effectively with remote teammates and stakeholders.
- Technical Proficiency: Comfortable with spreadsheets, data validation tools, and basic scripting.
Career Growth & Learning Opportunities
At brighthush, we believe in investing in our people. As a Senior Data Entry Operator II, you’ll have access to:
- Structured onboarding and continuous training programs covering data governance, healthcare regulations, and advanced data tools.
- Mentorship from senior data scientists and product managers.
- Opportunities to transition into data quality analyst, data governance specialist, or data operations manager roles.
- Participation in cross‑functional projects that influence product roadmap and strategic initiatives.
- Annual skill‑based bonuses and performance‑based promotions.
Work Environment & Culture
brighthush is a fully remote, distributed organization that values flexibility, autonomy, and work‑life balance. Our culture is built on:
- Open Communication: Regular virtual town halls, team stand‑ups, and one‑on‑one check‑ins.
- Inclusive Values: A diverse workforce that celebrates different perspectives and backgrounds.
- Continuous Learning: Access to an internal learning platform, industry conferences, and certification sponsorships.
- Well‑Being Initiatives: Virtual wellness programs, mental health resources, and flexible scheduling.
- Recognition & Rewards: Peer recognition programs, spot bonuses, and annual awards.
Compensation & Benefits
While the base hourly rate for this role is competitive, brighthush offers a comprehensive benefits package designed to support you and your family:
- Competitive hourly wage with weekly pay.
- Health, dental, and vision insurance (including telehealth services).
- 401(k) retirement plan with company match.
- Paid time off (vacation, sick leave, personal days).
- Professional development stipend and tuition reimbursement.
- Employee assistance program and mental health support.
- Technology stipend to equip your home office.
How to Apply
Ready to join a team that values precision, innovation, and impact? Click the link below to submit your application and take the first step toward a rewarding career at brighthush.
We’re Excited to Meet You!
At brighthush, your work will directly influence the quality of healthcare data that powers critical decisions across the industry. If you’re passionate about data integrity, thrive in a remote setting, and want to grow your career in a supportive, forward‑thinking environment, we encourage you to apply today. Let’s build a healthier future together.
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