Why careerpulse?
Join a purpose‑driven team that powers the world’s most beloved entertainment experiences. careerpulse is a global leader in streaming media, delivering premium content to millions of households across the United States and beyond. Our mission is to connect families and friends with unforgettable stories, innovative technology, and seamless viewing experiences. As a member of the careerpulse family, you’ll be part of a culture that values creativity, collaboration, and continuous learning—while working from the comfort of your own home.
Position Overview
careerpulse is seeking a highly motivated and detail‑oriented Senior Data Analyst to join our Remote Data Entry & Subscriber Operations team. In this role, you will be the backbone of our subscriber data ecosystem, ensuring that every change in subscription status—whether it’s a price increase, plan upgrade, or new data capture—is accurately recorded, communicated, and acted upon across the careerpulse streaming portfolio (including careerpulse+, careerpulse Sports+, and careerpulse International).
This is a full‑time, remote position offering a competitive hourly rate of $27. You will collaborate closely with cross‑functional partners in Data Engineering, Business Operations, Product Management, and Finance to guarantee data integrity, regulatory compliance, and a friction‑less experience for our members.
Key Responsibilities
- Data Capture & Validation: Own the end‑to‑end process for ingesting and validating subscriber data related to price changes, plan modifications, and new data fields. Ensure that data pipelines deliver clean, accurate records to downstream systems.
- Regulatory & Compliance Support: Identify subscribers impacted by mandatory remediation events (e.g., legal notices, billing corrections) and coordinate with Legal and Finance to deliver timely, compliant communications.
- Cross‑Functional Communication: Translate complex business requirements into clear technical specifications for engineering teams. Provide concise status updates and highlight potential roadblocks to senior stakeholders.
- Data Quality Advocacy: Build and maintain robust documentation of subscriber data change processes, including data dictionaries, lineage diagrams, and standard operating procedures.
- Project Management: Lead project timelines, coordinate cross‑functional deliverables, and ensure milestones are met for high‑impact business initiatives such as new subscription launches or pricing restructures.
- Process Optimization: Design and implement best‑practice communication playbooks that streamline data flow between Data, Business Operations, and Finance, reducing manual effort and error rates.
- Analytics Enablement: Partner with Data Product and Data Quality teams to develop monitoring dashboards that surface data anomalies and support proactive remediation.
- Stakeholder Education: Conduct training sessions for business partners on data governance policies, new data fields, and reporting tools.
Essential Qualifications
- Minimum 3 years of professional experience building and maintaining SQL‑based ETL pipelines in a high‑volume data environment.
- Strong background in data modeling, data warehousing, and relational database design.
- Proficiency in at least one programming language used for data manipulation, such as Python or R.
- Hands‑on experience with data visualization and analytics tools (e.g., Looker, Tableau, Power BI, or Chartio).
- Demonstrated ability to convey technical concepts to non‑technical audiences, both verbally and in writing.
- Excellent written and verbal communication skills, with a talent for crafting clear documentation and stakeholder updates.
- Bachelor’s degree in a quantitative discipline (Computer Science, Engineering, Mathematics, Statistics, or related field).
Preferred Qualifications & Nice‑to‑Haves
- Advanced degree (Master’s or PhD) in a scientific or analytical field.
- Experience with statistical analysis techniques such as hypothesis testing, regression analysis, or A/B testing.
- Familiarity with streaming‑industry data structures and subscriber lifecycle management.
- Knowledge of workflow orchestration tools (e.g., Airflow, Prefect, or Luigi).
- Exposure to cloud platforms (AWS, GCP, Azure) and modern data stack components.
Core Skills & Competencies
- Analytical Mindset: Ability to dissect complex data problems, identify root causes, and propose data‑driven solutions.
- Attention to Detail: Meticulous approach to data validation, ensuring every subscriber record is accurate and compliant.
- Collaboration: Proven track record of working effectively with engineers, product managers, finance analysts, and legal teams.
- Project Leadership: Comfortable managing multiple initiatives simultaneously, prioritizing tasks, and meeting tight deadlines.
- Adaptability: Thrive in a fast‑moving environment where priorities shift quickly and new challenges arise.
- Customer‑Centric Focus: Understanding that data quality directly impacts the member experience and brand reputation.
Career Growth & Learning Opportunities
careerpulse invests heavily in the professional development of its employees. As a Senior Data Analyst, you will have access to:
- Mentorship programs pairing you with senior leaders in Data Science and Product Management.
- Sponsored certifications (e.g., AWS Certified Data Analytics, Google Cloud Professional Data Engineer).
- Internal learning portals offering courses on advanced SQL, machine learning, and data governance.
- Opportunities to transition into senior product analytics, data engineering management, or strategic operations roles.
- Quarterly hackathons where you can prototype innovative data solutions that could shape careerpulse’s future offerings.
Work Environment & Culture at careerpulse
We believe that great work stems from a supportive, inclusive, and flexible environment. Our remote‑first culture includes:
- Flexible Hours: While the role is 8 hours per day, you can choose the schedule that best fits your lifestyle, provided core collaboration windows are met.
- Collaborative Tools: State‑of‑the‑art communication platforms (Slack, Teams, Confluence) keep you connected with teammates across time zones.
- Diversity & Inclusion: careerpulse is committed to building a workforce that reflects the global audience we serve.
- Well‑Being Programs: Access to virtual fitness classes, mental‑health resources, and ergonomic home‑office stipends.
- Recognition & Rewards: Regular shout‑outs, performance bonuses, and a transparent career‑progression framework.
Compensation, Perks & Benefits
In addition to the $27 per hour base rate, careerpulse offers a comprehensive benefits package designed to support you and your family:
- Health, dental, and vision insurance with multiple plan options.
- 401(k) retirement plan with company match.
- Paid time off (PTO) and paid holidays, plus additional “mental health days.”
- Annual professional development budget.
- Employee assistance program (EAP) for counseling and financial advice.
- Technology stipend for home‑office equipment and high‑speed internet.
- Performance‑based bonuses tied to project milestones and data‑quality metrics.
How to Apply
If you are passionate about turning raw subscriber data into actionable insights, love solving complex data challenges, and thrive in a remote, collaborative setting, we want to hear from you. Click the link below to submit your resume, cover letter, and any relevant work samples.
Apply Now – Join careerpulse’s Data Excellence Team
Your Future Starts Here
Don’t miss this chance to make a tangible impact on the entertainment experiences of millions while advancing your career with careerpulse. We look forward to reviewing your application and welcoming you to a team where data meets storytelling.
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