```html
About brighthush
brighthush is a trailblazer in the energy, utilities, and industrial automation arenas, delivering cloud‑native solutions that empower our clients to operate smarter, cleaner, and more reliably. With a global footprint that spans North America, Europe, Asia, and beyond, we fuse cutting‑edge technology with deep industry expertise to help utilities and industrial leaders navigate the complexities of digital transformation. Our culture is built on curiosity, collaboration, and continuous learning, ensuring that every team member is encouraged to innovate, experiment, and grow.
Why Join brighthush?
At brighthush, you’ll be part of a high‑velocity, cross‑functional team that thrives on solving real‑world problems. We champion transparency, empowerment, and innovation, and we provide the tools, resources, and mentorship you need to grow both technically and professionally. Whether you’re a seasoned analyst or a rising star, you’ll find a place where your ideas are heard, your contributions are valued, and your career trajectory is accelerated.
Position Overview
We are seeking a Senior Customer Technology Analyst & Enterprise Cloud Integration Solutions Architect to join our Remote Contract team for a 12‑plus month engagement. In this role, you will serve as the critical bridge between business stakeholders, development teams, and infrastructure architects. Your focus will be on ensuring seamless integration of new and legacy systems, driving defect resolution, and shaping the technical roadmap for our cloud‑based utilities solutions. You will collaborate closely with Cloud, Infrastructure, and Security domains to guarantee that every release, change, and integration aligns with both business objectives and technical best practices.
Key Responsibilities
- Application Support & Release Management: Coordinate quarterly releases, manage defect triage, and oversee change management processes to maintain high system availability.
- Cross‑Functional Collaboration: Partner with Cloud, Infrastructure, and Security teams to architect, build, and support robust application architectures and integrations.
- Integration Documentation: Create and maintain comprehensive integration diagrams, data flow maps, and technical specifications for both new and legacy systems.
- Stakeholder Engagement: Facilitate workshops and meetings with business users to capture functional requirements, translate them into technical solutions, and ensure alignment with strategic goals.
- Technical Specification Development: Draft, review, and validate detailed technical design documents, sequence diagrams, and system flows using Visio, Lucidchart, or equivalent tools.
- Trend Monitoring: Stay current on emerging technologies, industry standards, and best practices in cloud, DevOps, and utilities IT.
- Business Logic Translation: Understand and model complex business processes to produce clear, actionable technical requirements.
- Quality Assurance & Testing: Collaborate with QA teams to design test cases, conduct system testing, and verify defect resolution.
- Continuous Improvement: Identify process gaps, propose enhancements, and champion initiatives that increase efficiency and reduce risk.
Essential Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related discipline.
- Minimum of 5 years of experience as an IT Systems, Product, or Business Analyst in a solution delivery environment.
- Hands‑on experience with utilities business processes and a solid understanding of the industry’s regulatory landscape.
- Proficiency with Agile project management tools such as Azure DevOps or Jira.
- Strong verbal and written communication skills, with the ability to translate complex technical concepts to non‑technical audiences.
- Excellent analytical and problem‑solving abilities, coupled with a keen attention to detail.
- Demonstrated ability to build and nurture cross‑functional relationships and influence stakeholders at all levels.
Preferred Qualifications
- Experience in the electric and/or gas utilities industry, including familiarity with regulatory and compliance frameworks.
- Background working with large, complex enterprise systems and integration projects.
- Knowledge of programming languages such as C#, Java, VB, or SQL, and experience with database design and troubleshooting.
- Understanding of system security principles, data protection, and incident response procedures.
- Experience with cloud platforms (Azure, AWS, or GCP) and containerization technologies (Docker, Kubernetes).
Core Skills & Competencies
- Technical Documentation: Mastery in creating detailed design documents, sequence diagrams, and data flow charts.
- Stakeholder Management: Proven track record of building trust, managing expectations, and delivering value to diverse audiences.
- Project Coordination: Ability to juggle multiple priorities, meet deadlines, and keep projects on track.
- Analytical Thinking: Strong problem‑solving aptitude, with a systematic approach to diagnosing and resolving issues.
- Adaptability: Comfortable working in a fast‑paced, evolving environment and quickly learning new technologies.
- Collaboration: Team player who thrives in cross‑functional settings and fosters a culture of knowledge sharing.
Career Growth & Learning Opportunities
At brighthush, your professional development is a top priority. You will have access to:
- Mentorship from senior architects and industry experts.
- Regular training sessions on emerging technologies, cloud security, and utilities domain knowledge.
- Opportunities to lead small projects or initiatives, building a portfolio of successful deliveries.
- Clear career pathways into roles such as Solution Architect, Technical Lead, or Product Manager.
- Participation in industry conferences, webinars, and certification programs (e.g., SAP Certified Application Associate, Azure Fundamentals).
Work Environment & Culture at brighthush
Our remote‑first culture means you can work from anywhere while staying connected to a vibrant, collaborative community. We value:
- Transparency: Open communication channels and regular town‑hall meetings.
- Innovation: A sandbox mentality that encourages experimentation and rapid prototyping.
- Inclusivity: A diverse workforce that celebrates different perspectives and experiences.
- Work‑Life Balance: Flexible schedules, generous vacation policies, and wellness programs.
Compensation, Perks, and Benefits
While the exact compensation will be tailored to your experience and the market, you can expect:
- Competitive hourly rate for the 12+ month contract.
- Health, dental, and vision coverage options for remote employees.
- Professional development stipend and access to online learning platforms.
- Equity or profit‑sharing opportunities for long‑term contributors.
- Paid time off, holidays, and a flexible work schedule.
How to Apply
Ready to make a tangible impact on the future of utilities technology? Submit your application through the link below, and let’s explore how your expertise can help brighthush lead the charge in digital transformation.
Join brighthush – Where Innovation Meets Impact
At brighthush, we’re not just building software; we’re shaping the future of energy and infrastructure. If you’re passionate about technology, driven by results, and eager to collaborate with a world‑class team, we want to hear from you. Bring your expertise, your curiosity, and your ambition, and together we’ll create solutions that power communities and protect our planet.
``` Apply for this job