About brighthush
At brighthush, we’re on a mission to empower businesses with intelligent, data‑driven solutions that transform everyday operations into seamless, high‑velocity workflows. From logistics and retail to healthcare and finance, our cutting‑edge technology gives teams the tools they need to make smarter decisions, faster. We’re a global, high‑growth SaaS company that thrives on innovation, collaboration, and a relentless focus on customer success.
Why Join brighthush?
Working at brighthush means being part of a culture that celebrates curiosity, embraces diversity, and rewards bold thinking. We’re proud to be recognized as a “Great Place to Work” in multiple countries, and we offer:
- Flexible work arrangements – office, hybrid, or fully remote
- Innovation hackathons and cross‑functional workshops
- Global team outings and all‑company celebrations
- Birthday off and generous paid time off
- Continuous learning and development programs
- Equity participation in a high‑growth company
- State‑of‑the‑art tech stack and tools to help you be productive
- Modern, hybrid‑friendly headquarters in Zurich and satellite offices in London, Tampere, Warsaw, Boston, and Tokyo
- Location‑specific benefits and perks tailored to each region
Position Overview
We’re looking for a highly motivated Customer Success Engineer to join our US team and champion the success of our key enterprise accounts. In this role, you’ll blend deep technical expertise with strategic customer advocacy to drive adoption, value realization, and growth across our product portfolio. You’ll be the bridge between our customers and the engineering, product, and sales teams, ensuring that every implementation delivers measurable business outcomes.
Key Responsibilities
- Own a portfolio of high‑impact US enterprise accounts and lead end‑to‑end customer outcomes: adoption, value realization, renewal, health, and expansion.
- Become a subject‑matter expert on brighthush’s product suite, SDKs, and industry use cases, guiding customers through technical decisions and best practices.
- Apply for this job