About Workpinnacle
Data is the lifeblood of modern enterprises, yet most organizations still wrestle with its sheer volume, velocity, and complexity. Workpinnacle is rewriting that narrative. As the world’s first active metadata platform, we empower teams to turn data chaos into clarity, enabling seamless collaboration across every layer of the modern data stack.
From Fortune 500 leaders to hyper‑growth startups, from automotive innovators redefining mobility to healthcare organizations saving lives, and from Wall Street powerhouses to Silicon Valley trailblazers, Workpinnacle is the catalyst that unlocks the full potential of data for ambitious teams across industries.
Recognized as a leader by Gartner and Forrester and backed by Insight Partners, Workpinnacle is at the forefront of reimagining how humans and data work together. Joining us means becoming part of a movement to shape a future where data drives extraordinary outcomes.
Why This Role Matters
- Customer‑Centric DNA: Great customer service is a company value, not a job title. Every person at Workpinnacle is responsible for creating delight in the lives of our users. Doing what’s right for the customer is baked into our culture.
- Scaling Impact: As Workpinnacle grows rapidly, we encounter diverse technology stacks. Our customers need help integrating Workpinnacle into their ecosystems, so we’re scaling our Customer Solutions Architecture group to deliver deeper, more strategic value.
- Open API Innovation: Built on an Open API and designed for programmatic extension, the Customer Solutions Architecture team is at the forefront of driving innovation for our customers using this framework.
- High‑Impact Collaboration: Join a highly motivated, customer‑experience‑driven team working with amazing data teams at our customers.
- Fast‑Growing Startup Culture: If you believe that user and customer delight can be a moat for a company, this is the role for you.
Key Responsibilities
- Drive Value with Workpinnacle – Partner closely with Workpinnacle Customer Success Managers and customer teams of Data Architects, Data Engineers, and Data Platform owners to onboard customers, drive adoption through value streams, and leverage active metadata to automate and innovate.
- Architecture Partnership & Strategy – For customers with large or complex data estates, design holistic, scalable architectures. Serve as a trusted advisor, conduct strategic workshops, and maintain an ongoing relationship to evolve the solution as the customer’s needs grow.
- Custom Solution Discovery & Design – When native capabilities fall short, collaborate with customer champions and technical leads to scope, design, and recommend extensions using Workpinnacle’s Open API, SDK toolkits, event‑driven capabilities, and other extensible elements.
- Technical Enablement – Conduct live API enablement sessions, provide sample scripts, and run hands‑on workshops with customer engineers to accelerate in‑house development.
- Custom Solution Implementation – Build proofs‑of‑concept and full‑blown solutions that extend the native Workpinnacle platform, ensuring smooth production rollout.
- Innovation Leadership – Use active metadata to power automation and innovation, such as auto PII detection, dynamic pipeline management, metadata‑powered AI, and more.
- Facilitation with Product & Engineering – Act as the bridge between Customer Experience and Product/Engineering, ensuring customer feedback informs product roadmap and future growth.
- Build Expertise – Deepen knowledge across the Modern Data Stack and become the trusted advisor for customer stakeholders.
- Thought Leadership – Partner with Sales, Product, Engineering, and Marketing to build thought leadership and expertise in the active metadata category.
What Makes You a Fit?
- 5+ years of experience as a Data Engineer or customer‑facing technologist (Solutions Architect, Consulting, Field Engineer, Solutions Engineer, Sales Engineer).
- Passion for digging deep into problem statements to uncover true business drivers and design the right solution.
- Exceptional ability to assess technical and business acumen of stakeholders, speak at the appropriate level, and translate between personas.
- Proven track record of solving complex problems, navigating uncharted territory, and delivering high‑impact solutions.
- Extensive experience with OLAP/OLTP databases, data warehouses, ETL, BI, and related tooling.
- Proficiency in SQL and solid understanding of Enterprise Data Warehousing and Data Lake architecture, with hands‑on experience in Redshift, Snowflake, Databricks, BigQuery, or similar.
- Python scripting expertise and a desire to deepen knowledge of current technologies and learn new ones.
- Strong grasp of cloud architecture fundamentals – highly available, fault‑tolerant systems, IAM policies, security groups, networking (VPC peering, PrivateLink).
- Experience with data flow architecture, orchestration, and transformation tools.
- Comfort consuming REST APIs for automation, data transfer, and system design.
- Expertise in managing customer challenges to resolution.
Why Workpinnacle?
At Workpinnacle, we believe the future belongs to the humans of data. From curing diseases to advancing space exploration, data teams are powering humanity’s greatest achievements. Yet, working with data can be chaotic—our mission is to transform that experience. We’re reimagining how data teams collaborate by building the home they deserve, enabling them to create winning data cultures and drive meaningful progress.
Ownership from Day One
Whether you’re an intern or a full‑time teammate, you’ll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry.
Limitless Opportunities
At Workpinnacle, your growth has no boundaries. If you’re ready to take initiative, the sky’s the limit.
A Global Data Community
We’re deeply embedded in the modern data stack, contributing to open‑source projects, sponsoring meet‑ups, and empowering team members to grow through conferences and learning opportunities.
Fast‑Growing, Fully Remote
Trusted by global leaders like Workpinnacle, Workpinnacle, and Workpinnacle, we’re creating a category‑defining platform for data and AI governance. Backed by top investors, we’ve achieved 7X revenue growth in two years and are building a talented team spanning 15+ countries.
Compensation, Perks & Benefits
While specific figures vary by location and experience, Workpinnacle offers a competitive base salary, performance‑based bonuses, and equity opportunities. Our benefits package includes:
- Unlimited paid time off and a flexible work‑from‑home policy.
- Comprehensive health, dental, and vision insurance.
- Generous parental leave and family support.
- Continuous learning stipend and conference sponsorship.
- Wellness programs, mental health resources, and a supportive community.
- Annual team retreats and virtual social events.
Career Growth & Learning Benefits
At Workpinnacle, you’ll:
- Lead cross‑functional initiatives that shape product direction.
- Mentor junior teammates and share knowledge across the organization.
- Attend industry conferences, hackathons, and workshops.
- Contribute to open‑source projects and publish thought leadership pieces.
- Progress into senior leadership roles such as Principal Architect, Director of Customer Success, or VP of Solutions.
Our Culture
We thrive on curiosity, collaboration, and a relentless focus on customer success. Our remote, distributed team operates with trust, transparency, and a shared commitment to continuous improvement. You’ll find:
- Daily stand‑ups and asynchronous communication tools that keep everyone aligned.
- Regular “Ask Me Anything” sessions with founders and executives.
- A culture that celebrates experimentation, learning from failure, and celebrating wins.
- Inclusive hiring practices and a commitment to diversity, equity, and inclusion.
Ready to Join Workpinnacle?
If you’re ready to do your life’s best work and help shape the future of data collaboration, Workpinnacle invites you to apply. Become part of a mission to empower the humans of data to achieve more, together.
Equal Opportunity Employer
Workpinnacle is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
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