About brighthush
brighthush is a trailblazing technology partner that empowers organizations to unlock the full potential of data, analytics, and artificial intelligence. With a global footprint and a reputation for delivering high‑impact solutions, brighthush helps clients transform raw data into actionable insights, drive operational excellence, and accelerate digital transformation across industries. Our mission is simple: to illuminate the path from data to decision‑making, enabling businesses to thrive in an increasingly data‑centric world.
As a leading provider of end‑to‑end analytics platforms, brighthush blends cutting‑edge cloud technologies, advanced analytics, and industry‑specific expertise to deliver solutions that are both scalable and deeply aligned with customer goals. We partner with Fortune 500 enterprises, government agencies, and innovative startups, helping them harness the power of data to create measurable business value.
Why Join brighthush?
At brighthush, you’ll be part of a culture that celebrates curiosity, collaboration, and continuous learning. We champion a flexible, remote‑first work environment that empowers you to work from anywhere while staying connected to a vibrant community of experts. Our commitment to professional growth is reflected in:
- Structured mentorship programs and peer‑learning circles
- Access to industry conferences, certifications, and advanced training
- Clear career pathways from technical specialist to leadership roles
- Regular hackathons and innovation challenges that keep you at the cutting edge
We also offer a competitive compensation package, comprehensive benefits, and a suite of perks designed to support your well‑being and work‑life balance.
Role Overview
As a Senior Customer Solution Architect at brighthush, you will serve as the strategic technical leader for our most critical accounts. Your primary mission is to deepen customer engagement, accelerate adoption of brighthush’s analytics and AI/ML capabilities, and identify new opportunities that drive revenue growth and customer success. You will work closely with sales, delivery, and product teams to translate business challenges into scalable, cloud‑native solutions that deliver measurable impact.
Key Responsibilities
- Build Trusted Partnerships: Establish and nurture long‑term relationships with C‑suite executives, data stewards, and technical leads across client organizations. Act as a trusted advisor who understands their business objectives and challenges.
- Champion Adoption: Lead educational initiatives, workshops, and technical briefings that showcase the value of brighthush’s analytics and AI/ML platform. Drive user adoption through hands‑on training, best‑practice sharing, and continuous support.
- Solution Design & Discovery: Conduct deep technical discovery sessions to uncover data maturity gaps, integration needs, and future‑state vision. Translate findings into comprehensive solution designs that align with business goals and technical constraints.
- Revenue Growth & Upsell: Identify and articulate new use cases, cross‑sell opportunities, and expansion pathways that increase Annual Recurring Revenue (ARR). Work with the sales team to craft compelling proposals and ROI narratives.
- Thought Leadership: Represent brighthush at industry events, webinars, and client forums. Publish whitepapers, case studies, and blog posts that position brighthush as a leader in data analytics and AI/ML.
- Cross‑Functional Collaboration: Partner with product, engineering, and delivery teams to ensure solutions are feasible, scalable, and aligned with the product roadmap. Provide feedback on feature enhancements and user experience improvements.
- Governance & Compliance: Ensure all solutions meet regulatory requirements, data governance standards, and security protocols, especially when working with federal or state government clients.
Essential Qualifications
- Minimum of 2 years of experience in a technical pre‑sales, delivery, or consulting role focused on data analytics, AI/ML, or cloud solutions.
- Deep understanding of data architecture, analytics pipelines, and AI/ML model deployment in cloud environments (AWS, Azure, Google Cloud).
- Proven track record of designing and delivering end‑to‑end analytics solutions that drive measurable business outcomes.
- Strong communication skills, with the ability to translate complex technical concepts into clear business value propositions.
- Active TS/SCI clearance or a demonstrated ability to obtain SCI access within a defined timeframe.
- Experience working with federal or state government customers, including domain expertise in mission‑critical environments such as defense, intelligence, or public safety.
- Bachelor’s degree in Computer Science, Software Engineering, Mathematics, Management Information Systems, or a related discipline.
Preferred Qualifications
- Advanced certifications in cloud platforms (AWS Certified Solutions Architect, Azure Solutions Architect, GCP Professional Data Engineer).
- Hands‑on experience with big data technologies (Hadoop, Spark, Kafka) and data warehousing solutions.
- Knowledge of data governance frameworks, privacy regulations (GDPR, CCPA), and secure data handling practices.
- Experience leading cross‑functional teams and managing complex, multi‑phase projects.
- Published technical articles, patents, or speaking engagements at industry conferences.
Core Skills & Competencies
- Technical Expertise: Cloud architecture, data modeling, ETL/ELT pipelines, AI/ML model lifecycle, data security.
- Business Acumen: Ability to align technical solutions with strategic business objectives and financial metrics.
- Consultative Selling: Skilled in needs assessment, solution selling, and value‑based pricing.
- Project Management: Proficient in Agile, Scrum, or Kanban methodologies; adept at managing timelines, budgets, and stakeholder expectations.
- Leadership & Influence: Comfortable leading technical workshops, influencing executive decisions, and mentoring junior architects.
- Adaptability: Thrives in a fast‑moving environment, quickly learning new technologies and industry trends.
Career Growth & Development
At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a Senior Customer Solution Architect, you will have the opportunity to:
- Progress to a Principal Architect or Director of Solutions role, overseeing larger portfolios and strategic initiatives.
- Lead cross‑regional teams, shaping the direction of our analytics platform and influencing product strategy.
- Earn industry certifications and attend leadership development programs.
- Participate in innovation labs, contributing to new product features and emerging technology research.
Work Environment & Culture
brighthush embraces a remote‑first model that empowers you to work from anywhere while staying connected to a global community of experts. Our culture is built on:
- Collaboration: Regular virtual town halls, cross‑team hackathons, and knowledge‑sharing sessions.
- Innovation: A dedicated innovation budget that encourages experimentation and rapid prototyping.
- Inclusivity: A diverse workforce that values different perspectives and fosters belonging.
- Well‑being: Flexible schedules, mental health resources, and wellness programs.
Compensation & Benefits
While specific figures vary based on experience and location, brighthush offers a competitive salary package that includes:
- Base salary aligned with industry benchmarks for senior solution architects.
- Performance‑based bonuses tied to ARR growth and customer success metrics.
- Equity options that allow you to share in the company’s long‑term success.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Generous paid time off, parental leave, and flexible work arrangements.
- Professional development stipend for certifications, conferences, and courses.
Ready to Make an Impact?
If you are a strategic thinker, a technical storyteller, and a passionate advocate for data‑driven transformation, brighthush invites you to join our mission. As a Senior Customer Solution Architect, you will shape the future of analytics for some of the world’s most influential organizations, driving innovation that delivers real business value.
Take the next step in your career and help us illuminate the path from data to decision‑making. Apply today and become a key player in a company that is redefining the analytics landscape.
Apply for this job