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About brighthush
brighthush is a global leader in engineering and technology consulting, dedicated to helping organizations transform their product development processes through cutting‑edge digital solutions. With a focus on Model‑Based Systems Engineering (MBSE), digital thread, and advanced manufacturing, we empower aerospace, defense, industrial, and high‑tech companies to accelerate innovation, reduce time‑to‑market, and achieve operational excellence. Our culture is built on collaboration, continuous learning, and a relentless pursuit of customer success.
Why Join brighthush?
As a Senior Customer Integration Manager, you will be at the forefront of shaping the future of engineering. You’ll partner with senior leaders, influence strategy, and drive growth for our MBSE practice across the United States. Working remotely, you’ll enjoy flexibility, a supportive virtual community, and the opportunity to impact clients worldwide.
Key Responsibilities
Customer & Market Leadership
- Develop and execute comprehensive account growth strategies for MBSE services across the U.S. market.
- Build and nurture relationships with customer systems engineering, architecture, and engineering leadership teams.
- Identify and articulate opportunities related to MBSE adoption, digital engineering, requirements modernization, and digital thread initiatives.
- Support customers in roadmap development and strategic planning, ensuring alignment with their long‑term goals.
- Maintain a deep awareness of industry trends, emerging technologies, and competitive activity to position brighthush as a thought leader.
Business Growth & Operational Performance
- Build and maintain a qualified opportunity pipeline that supports quarterly and annual growth objectives.
- Track market activity, pipeline health, and forecast performance, providing actionable insights to senior leadership.
- Assist in developing strategic account growth plans that drive recurring revenue and customer success.
Strategic Account Development
- Partner with account teams to expand existing customer relationships and uncover new opportunities.
- Establish trusted advisor relationships with customer leadership, becoming the go‑to expert on MBSE and digital engineering.
- Coordinate cross‑functional engagement activities, ensuring alignment between business and technical stakeholders.
Solution Development & Capture Support
- Collaborate with Chief Engineers and MBSE leadership to shape customer solutions that address complex engineering challenges.
- Support proposal development, capture planning, and solution positioning, ensuring a compelling value proposition.
- Facilitate customer workshops, assessments, and strategic planning engagements that demonstrate brighthush’s expertise.
- Align brighthush capabilities with customer engineering and business objectives, ensuring a seamless integration of services.
Industry Leadership & Strategic Partnerships
- Represent brighthush at INCOSE, digital engineering conferences, and other industry events.
- Develop relationships with MBSE software providers and industry organizations to stay ahead of market dynamics.
- Support thought‑leadership initiatives, webinars, conference presentations, and customer success stories.
- Help strengthen brighthush’s position as a recognized MBSE consulting and implementation partner.
Essential Qualifications
- U.S. citizenship is required.
- Bachelor’s degree in Systems Engineering, Engineering, Business, or a related discipline.
- Minimum of 8 years of experience in engineering services, consulting, account management, business development, or systems engineering.
- Proven success in developing customer relationships and growing business opportunities.
- Experience supporting strategic account planning, capture activities, and proposal development.
- Strong communication, presentation, negotiation, and executive engagement skills.
- Ability to collaborate effectively with technical and business leaders.
- Willingness to travel within the United States as required.
Preferred Qualifications & Skills
- Experience supporting MBSE consulting, implementation, or transformation initiatives.
- Background with aerospace, defense, industrial, or advanced manufacturing customers.
- Deep understanding of systems engineering lifecycle processes.
- Familiarity with MBSE platforms such as Cameo, MagicDraw, Cameo Enterprise Architecture, DOORS Next, Jama, Polarion, or similar.
- Knowledge of SysML, SysML v2, digital engineering, and digital thread concepts.
- MBA or advanced technical degree preferred.
Core Competencies & Skills
- Strategic Thinking & Visionary Leadership
- Customer‑Centric Relationship Management
- Business Development & Revenue Growth
- Solution Architecture & Technical Storytelling
- Project & Program Management
- Data‑Driven Decision Making
- Cross‑Functional Collaboration
- Adaptability & Resilience in a Remote Environment
Career Growth & Learning Opportunities
At brighthush, your professional journey is supported by a robust learning ecosystem. You will have access to:
- Continuous training on the latest MBSE tools, digital engineering practices, and industry standards.
- Mentorship from senior leaders and subject‑matter experts.
- Opportunities to lead high‑impact projects, influence strategy, and shape the future of engineering.
- Clear career pathways into senior leadership roles, such as Director of MBSE Practice or Vice President of Digital Engineering.
Work Environment & Culture
brighthush fosters a collaborative, inclusive, and innovative culture. Our remote model empowers employees to work from anywhere in the United States while staying connected through:
- Weekly virtual team huddles and cross‑functional workshops.
- Digital collaboration tools that enable real‑time communication and project management.
- A culture that values work‑life balance, mental health, and personal well‑being.
- Regular virtual social events, hackathons, and knowledge‑sharing sessions.
Compensation & Benefits
We offer a competitive salary range of $160,000–$190,000, commensurate with experience and qualifications. In addition to base pay, you will receive:
- Health, dental, and vision insurance plans.
- Life insurance and disability coverage.
- 401(k) retirement plan with company match.
- Generous paid time off (PTO), holidays, and sick leave.
- Professional development stipend and tuition reimbursement.
- Flexible work schedule and remote work stipend.
Equal Opportunity Employer
brighthush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, national origin, disability, or any other protected status.
Ready to Make an Impact?
If you are a strategic thinker with a passion for MBSE, digital engineering, and customer success, we invite you to join brighthush and help shape the future of engineering innovation. Apply today and become a key driver of growth for our MBSE practice.
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