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About hirequest
hirequest is a global leader in cloud‑based testing and quality assurance solutions, empowering developers, QA teams, and product managers to deliver flawless software at scale. With a portfolio that spans automated functional testing, performance testing, and security validation, hirequest powers more than two million tests every day for Fortune 500 companies, startups, and everything in between. Our mission is simple: help teams ship faster, smarter, and with confidence. We do this by combining cutting‑edge technology, a customer‑centric mindset, and a culture that celebrates curiosity, collaboration, and continuous learning.
Why Join hirequest?
At hirequest, you’ll be part of a high‑velocity, high‑impact organization that thrives on solving complex problems for a diverse global customer base. We believe in empowering our people to own their work, experiment boldly, and grow both professionally and personally. If you’re passionate about automation, love working with cross‑functional teams, and want to shape the future of software quality, hirequest is the place for you.
Key Responsibilities
- Lead and Inspire a High‑Performing Team: Build, mentor, and scale a team of Customer Engineering specialists focused on automation testing and solutions engineering. Set clear goals, conduct regular performance reviews, and foster a culture of continuous improvement.
- Drive Revenue Growth: Partner closely with Sales, Product, and Marketing to identify upsell opportunities, craft compelling technical proposals, and close deals that accelerate hirequest’s market share.
- Architect and Deliver Automation Solutions: Design, implement, and maintain end‑to‑end automation frameworks (JUnit/NUnit, TestNG, Selenium, Appium, Cucumber, NightWatchJS, WebDriverIO) that meet the unique needs of enterprise customers.
- Consult and Educate: Serve as a trusted advisor to customers during pre‑sales, onboarding, and post‑implementation phases. Deliver workshops, demos, and technical deep‑dives that showcase hirequest’s value proposition.
- Champion Best Practices: Promote Agile, DevOps, and CI/CD principles across the organization. Ensure that automation artifacts are integrated into continuous integration pipelines (Jenkins, Bamboo, TeamCity, Azure DevOps) and that security and networking protocols are adhered to.
- Recruit and Develop Talent: Own the hiring process for new team members, from crafting job descriptions to interviewing and onboarding. Provide mentorship, coaching, and career development plans that align with hirequest’s growth trajectory.
- Measure and Optimize: Define and track key performance indicators (KPIs) such as test coverage, defect density, and customer satisfaction. Use data to refine processes, tooling, and team structure.
- Collaborate Across Functions: Work hand‑in‑hand with Product Management, Engineering, and Customer Success to align on feature roadmaps, technical debt reduction, and customer feedback loops.
Essential Qualifications
- 10–15 years of progressive engineering experience in the B2B SaaS domain, with a strong focus on quality assurance and automation.
- Proven track record as an Automation Test Manager or Lead, with hands‑on expertise in Selenium and related frameworks.
- Deep experience in Solutions Engineering, Pre‑Sales, or Consulting roles that required a technical background and client‑facing responsibilities.
- Strong people‑management skills: hiring, mentoring, performance reviews, goal setting, and driving team growth.
- Bachelor’s degree in Computer Science, Software Engineering, or a related technical discipline.
- Familiarity with Agile development, CI/CD pipelines, and modern SDLC practices.
- Hands‑on proficiency in at least one programming language (Java, C#, Python, Ruby, JavaScript).
- Experience with IDEs and build tools such as Eclipse, IntelliJ IDEA, Visual Studio, Maven, and Git.
- Background in building or maintaining automation frameworks (JUnit/NUnit, TestNG, Selenium, Appium, Cucumber, NightWatchJS, WebDriverIO).
- Knowledge of CI tools (Jenkins, Bamboo, TeamCity, Azure DevOps) and their integration with test automation.
- Understanding of networking and security protocols (TCP/IP, HTTP, SSL, VPNs, IPsec, firewalls).
- Self‑starter mentality: disciplined, results‑oriented, and willing to go the extra mile to achieve success.
- Excellent written and verbal communication skills, with the ability to translate complex technical concepts into clear, actionable insights for diverse audiences.
Preferred Qualifications
- Experience with mobile automation (Appium) and cross‑browser testing strategies.
- Background in cloud infrastructure (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
- Knowledge of security testing tools (OWASP ZAP, Burp Suite) and performance testing frameworks (JMeter, Gatling).
- Prior experience in a fast‑growth SaaS company, navigating rapid scaling and evolving customer needs.
- Certifications in Agile (Scrum Master, SAFe) or test automation (ISTQB, Cucumber).
Skills & Competencies
- Technical Leadership: Ability to architect robust automation solutions and guide a team through complex technical challenges.
- Strategic Thinking: Translate business objectives into technical roadmaps and sales enablement assets.
- Customer‑Centric Mindset: Deep empathy for customer pain points and a passion for delivering tangible value.
- Data‑Driven Decision Making: Leverage metrics to inform process improvements and product enhancements.
- Collaboration & Influence: Work effectively with cross‑functional stakeholders and influence decision makers.
- Adaptability: Thrive in a dynamic environment, pivoting quickly to meet shifting priorities.
Career Growth & Learning Opportunities
At hirequest, we believe that your growth is our growth. As a Customer Engineering Manager, you’ll:
- Progress into senior leadership roles such as Director of Customer Engineering or VP of Engineering.
- Participate in executive‑level strategy sessions, shaping hirequest’s product roadmap and go‑to‑market plans.
- Access a robust learning ecosystem: internal tech talks, mentorship programs, and sponsorship for external certifications.
- Engage in cross‑functional projects that broaden your skill set beyond automation into product, sales, and operations.
Work Environment & Culture
hirequest is a remote‑first organization that values flexibility, trust, and results. Our culture is built on:
- Inclusivity: A diverse workforce that brings different perspectives and drives innovation.
- Transparency: Open communication channels, regular all‑hands meetings, and a flat hierarchy that encourages idea sharing.
- Well‑being: Unlimited time off, mental health resources, and a focus on work‑life balance.
- Collaboration: Cross‑team hackathons, knowledge‑sharing sessions, and a vibrant community of engineers, product managers, and sales professionals.
Compensation & Benefits
While specific figures vary by role and location, hirequest offers a competitive total rewards package that includes:
- Base salary commensurate with experience and market benchmarks.
- Performance‑based bonuses and equity opportunities that align your success with hirequest’s growth.
- Comprehensive medical insurance covering you, your spouse, up to two dependent children, and parents (or parents‑in‑law) with a coverage limit of INR 5,00,000.
- Gratuity as per the Gratuity Act, 1972.
- Unlimited time off to support rest, rejuvenation, and personal commitments.
- Remote‑first benefits: stipend for home office setup, high‑speed connectivity, accessories, and access to co‑working spaces.
- Well‑being initiatives: wellness programs, mental health support, and regular virtual social events.
How to Apply
Ready to lead a team that shapes the future of software quality? Submit your application through hirequest’s career portal or click the link below to explore this exciting opportunity.
Closing Statement
At hirequest, we’re not just building tools; we’re building a community of innovators who push the boundaries of what’s possible in software testing. If you’re a seasoned engineering leader with a passion for automation, a knack for customer success, and a drive to lead high‑impact initiatives, we want to hear from you. Join us and help shape the next generation of reliable, scalable, and secure software for the world’s most ambitious companies.