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About worksphere
worksphere is a global leader in aerospace innovation, delivering cutting‑edge aircraft solutions that connect people, cultures, and economies worldwide. With a legacy of engineering excellence and a forward‑thinking mindset, worksphere empowers its teams to shape the future of flight while upholding the highest standards of safety, quality, and sustainability. Our commitment to diversity, inclusion, and continuous learning creates an environment where every employee can thrive, contribute, and grow.
Position Overview
worksphere is seeking a seasoned Customer Acceptance and Delivery Engineer to join our Mobile, AL hub. In this pivotal role, you will serve as the single voice for the customer from pre‑First Article Inspection (FAL) through the Ferry Flight, safeguarding delivery milestones, managing technical and contractual risks, and ensuring that both customer expectations and worksphere interests are balanced and protected.
Key Responsibilities
- Risk Management: Identify, assess, and mitigate technical, industrial, certification, definition, planning, and contractual risks that could impact delivery schedules.
- Customer Advocacy: Act as the primary liaison between worksphere and the customer, translating complex technical requirements into clear, actionable plans.
- Decision Facilitation: Champion the application of recommendations and decisions made by the Manufacturing Flow Team (MFT), ensuring alignment with customer expectations while protecting worksphere’s strategic interests.
- Negotiation & Acceptance: Lead negotiations for the acceptance of intricate technical items that may threaten delivery milestones, securing agreement from internal and external stakeholders.
- Deviation Management: Detect and report significant deviations that could jeopardize FAL milestones, initiating corrective actions promptly.
- Feedback Loop Coordination: Partner with the Aircraft Quality Customer Manager and the Customer Support Director to maintain a robust feedback loop that drives continuous improvement.
- Cross‑Functional Leadership: Direct multi‑functional teams—including structures, systems, avionics, and cabin specialists—to achieve integrated delivery outcomes.
- Travel Commitment: Undertake up to 15% domestic and international travel for training, customer meetings, and on‑site inspections.
Essential Qualifications
- Bachelor’s degree in Aerospace Engineering, Mechanical Engineering, or a closely related field.
- Minimum of 5 years of progressive experience in a technical aviation role within the aeronautical industry.
- Demonstrated hands‑on experience with aircraft structures, systems, avionics, and cabin interiors.
- Proven track record in managing industrial aircraft processes and leading multi‑disciplinary teams.
- Strong negotiation skills with a history of successful outcomes in aircraft manufacturing environments.
- Eligibility to work in the United States without the need for employer sponsorship.
Preferred Qualifications & Experience
- Master’s degree or advanced certifications (e.g., PMP, Six Sigma) that enhance program‑management capabilities.
- Experience with certification authorities such as the FAA, EASA, or equivalent bodies.
- Background in managing large‑scale delivery programs for commercial or military aircraft.
- Fluency in additional languages (Spanish, French, etc.) to support international customer interactions.
- Prior exposure to digital delivery tools, PLM systems, and data‑driven risk analytics.
Core Skills & Competencies
- Analytical Acumen: Ability to dissect complex technical data, identify root causes, and propose actionable solutions.
- Communication Excellence: Clear, concise, and persuasive communication with senior leadership, customers, and cross‑functional teams.
- Leadership Presence: Confidence to lead discussions, influence decisions, and drive consensus across diverse stakeholder groups.
- Project Management: Mastery of schedule development, milestone tracking, and resource allocation.
- Integrity & Compliance: Commitment to ethical conduct, regulatory compliance, and the preservation of worksphere’s reputation.
- Adaptability: Comfort operating in fast‑paced, evolving environments while maintaining focus on quality and safety.
Career Growth & Learning Opportunities
worksphere invests heavily in the professional development of its engineers. In this role, you will have access to:
- Mentorship from senior program managers and technical leaders.
- Structured training pathways, including advanced certification courses and leadership workshops.
- Opportunities to work on high‑visibility programs that influence the next generation of aircraft.
- Cross‑functional rotations that broaden expertise across structures, systems, and avionics domains.
- Participation in global conferences, industry forums, and internal innovation challenges.
Work Environment & Culture at worksphere
Our Mobile, AL facility blends state‑of‑the‑art engineering labs with collaborative workspaces designed to foster creativity and teamwork. worksphere’s culture is built on:
- Inclusivity: A diverse workforce where every voice is heard and valued.
- Safety‑First Mindset: Rigorous safety protocols that protect our people and our products.
- Innovation Spirit: Encouragement to challenge the status quo and propose breakthrough ideas.
- Work‑Life Balance: Flexible scheduling options and supportive policies that respect personal commitments.
Compensation, Perks, & Benefits
worksphere offers a competitive total rewards package that includes:
- Market‑aligned base salary with performance‑based incentives.
- Comprehensive health, dental, and vision coverage for employees and dependents.
- Retirement savings plans with company matching contributions.
- Generous paid time off, holidays, and parental leave.
- Employee assistance programs, wellness initiatives, and on‑site fitness facilities.
- Professional development stipend for certifications, conferences, and continuing education.
- Travel allowances for required domestic and international trips.
Equal Opportunity Commitment
worksphere is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. Reasonable accommodations are available for applicants with disabilities throughout the recruitment process.
How to Apply
If you are ready to take on a challenging and rewarding role that sits at the intersection of technical excellence and customer partnership, we invite you to submit your application today. Click the “Apply” button below, attach your updated resume, and provide a brief cover letter highlighting your most relevant experience.
Job Code: AA196 #P3M
Location: Mobile, AL (On‑site)
Employment Type: US – Direct Hire
Experience Level: Professional
We look forward to welcoming a dedicated professional who will help worksphere continue its tradition of delivering safe, reliable, and innovative aircraft to customers around the globe.
Take the Next Step
Join worksphere and become part of a legacy that pushes the boundaries of aviation. Your expertise will directly influence the success of critical delivery programs, shape customer relationships, and drive the future of aerospace engineering. Apply now and embark on a career where your impact truly soars.
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