Job Description
Stefanini Group is hiring! Stefanini is looking for Senior Control‑M Engineer-Remote
For quick apply, please contact Rahul Kumar; Ph: 248 936 5060 Rahul.kumar@stefanini.com
W2 Candidates Only!
Responsibilities:
- The Senior Control‑M Engineer develops conceptual, logical, and physical IT engineering designs that support infrastructure requirements across business and technical application projects.
- This role ensures availability, resiliency, and secure orchestration of mission‑critical workloads.
- The engineer will contribute to modernization initiatives including automation‑first orchestration, jobs‑as‑code, API‑driven integration, and multi‑environment scheduling capabilities.
- This is a senior-level role requiring a seasoned professional with deep engineering expertise, comprehensive platform knowledge, and strong operational judgment.
Key Responsibilities:
Engineering & Platform Management
- Install, configure, upgrade, and patch Control‑M Servers and Agents across multi‑site environments (legacy on‑prem, CoLo production, CoLo non‑production).
- Design, implement, and maintain job scheduling workflows, workload orchestration, and user/security configuration.
- Conduct operational health checks, monitor system performance, and ensure compliance with enterprise standards and audit/security requirements.
- Assess testing requirements, prepare testing strategies, and develop implementation and transition plans.
- Analyze and revise system logic, documentation, and technical standards as needed.
Operational Support & Troubleshooting
- Troubleshoot and resolve complex hardware, software, OS, and networking issues impacting scheduling infrastructure.
- Perform change and problem management using standard tools and National IT policies.
- Complete customer service requests including new agent deployments and environment setup.
- Document issues, solutions, and workarounds in a maintained internal knowledge base.
- Provide on‑call coverage as required to support 24‑7 scheduling operations.
Modernization & Strategic Initiatives
- Support Automation API, jobs‑as‑code adoption, workflow modernization, vendor enhancements, and enterprise integration.
- Provide engineering support for multi‑environment orchestration tied to FRFS modernization.
- Participate in modernization roadmap work including resiliency engineering, cloud‑aligned scheduling, and advanced automation capabilities.
Leadership & Collaboration
- Lead highly technical and complex engineering projects using FRIT/System resources.
- Train technical staff on Control‑M tools, platform functionality, and engineering standards.
- Report solution gaps, platform issues, and resiliency risks to management.
- Partner with business lines, infrastructure teams, security, and operations for cross-functional alignment.
- Participate in team meetings, issue review, prioritization, and continuous improvement activities.
Risk Management
- Responsible for understanding and applying risk management discipline in decision-making, ensuring compliance with internal standards, audit guidelines, and the Information Security Manual.
Why This Role Matters
- Control‑M is foundational to secure, timely, and resilient processing of high‑value payment systems.
- As operating hours expand and platform complexity grows, this senior engineering role safeguards reliability, compliance, and modernization across critical national financial services.
Required Qualifications:
- Bachelor's Degree or equivalent experience.
- 6-9+ years of relevant work experience in IT engineering, infrastructure operations, or workload automation.
- Comprehensive knowledge of Control‑M administration: Server & Agent installation/configuration, Job scheduling & workflow design, User access/security, Patch management & upgrades
- Experience with Control‑M multi-environment orchestration (on‑prem + CoLo).
- Strong hands‑on experience with Linux/Unix and Windows Server administration.
- Shell scripting (Bash, PowerShell) and log analysis skills.
- SQL skills and basic database troubleshooting (PostgreSQL or Oracle).
- Networking fundamentals (TCP/IP, ports, firewall configuration).
- Experience with Control‑M Configuration Manager and scheduling functions/user management.
- Familiarity with ITSM tools (ServiceNow, Jira) and monitoring tools (Splunk, Dynatrace).
- Strong documentation, root cause analysis, and problem‑solving skills.
- Excellent interpersonal, negotiation, communication, and attention‑to‑detail skills.
Preferred Qualifications:
- Control‑M Automation API, Workload Archiving, Application Integrator experience.
- Advanced scripting (Python), CI/CD pipeline integration (Git-based), or infrastructure-as-code (Ansible, Terraform).
- Cloud platform exposure (AWS, Azure, GCP) or Control‑M cloud deployments.
- Advanced SQL, database tuning, and performance optimization.
- Security integration experience (SIEM tools, SSL, Venafi).
- Experience with Agile, SAFe, or scaled enterprise delivery.
- ITIL Foundation or BMC Control‑M certification.
Working Conditions:
- Requires use of standard office equipment (computer, phone, copier).
- Mix of sitting, standing, pushing/pulling, and lifting items over 20 lbs.
- May require extended hours and on‑call/call‑back availability.
- Exposure to moderate equipment noise may occur.
#LI-RK1 #LI-ONSITE
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group:
- The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world.
- Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities.
- Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company