Job Description:
• Research and write high-quality content including blog posts, guides, landing pages, email sequences, and thought leadership
• Adapt writing voice across brands and formats, from executive long-form content to conversion copy
• Review every piece delivered by accounts before it reaches the customer, including freelancer- and AI-assisted drafts
• Turn campaign plans into coordinated asset sets
• Help manage freelance writers, write briefs, and maintain customer brand guides and reference assets
• Collaborate with larger marketing teams through multiple reviewers and approval cycles
• Act on and track customer feedback
• Communicate directly with customers about deliverables, timelines, and revisions; join customer calls
• Contribute to performance reporting
• Use AI tools thoughtfully in the content workflow
• Contribute to team knowledge-sharing and internal initiatives
• Take ownership of content for assigned customers and grow into larger, more complex accounts
Requirements:
• 4–6 years of experience in content marketing, with at least 2 of those years in B2B SaaS
• Exceptional writing ability and publication-ready content production with minimal revisions
• Campaign thinking and ability to connect content pieces into a larger campaign arc
• Range writing thought leadership and concise conversion-focused copy
• Strong editorial judgment
• Experience briefing, editing, or managing freelancers or teammates
• Customer communication skills
• Experience working with enterprise companies or larger marketing teams
• Strong organizational skills managing multiple accounts, contributors, and deadlines
• Responsible and effective use of AI tools; ability to edit AI-assisted drafts to publication quality
• Technical curiosity about software products and businesses
• Ownership, adaptability, initiative, and ability to navigate ambiguity
Benefits:
• Unlimited PTO policy
• Flexible working schedule
• Technology stipend
• Learning stipend
• Health & wellness stipend
• Team lunch stipend
• Health & vision insurance (US only)
• 401(k) retirement plan (US only)